I don't have any confidence at all sorry. I've bought two frames from them and when you have an issue its radio silence with others saying 'they are probably working through their email backlog or wor... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
I don't have any confidence at all sorry. I've bought two frames from them and when you have an issue its radio silence with others saying 'they are probably working through their email backlog or wor... Se mer
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I bought my Aether 9 four years ago, had a demo bike first, lots of conversations about spec, collected it when I expected, have since ridden 10,000km on it and still have no desire to upgrade, becaus... Se mer
Pessima esperienza. Bike rotte e inutilizzabili. Abbiamo contattato l'assistenza ma nessuno ci ha risposto. Oggi, a distanza di qualche giorno, ho avuto modo di verificare che io ho commesso un error... Se mer
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Top notch. I've purchased 3 bikes from Bird over the years and have to say that every aspect of the product & business is worthy of 5 stars. The team's customer service both pre- and post-sales is... Se mer
UK designed and built mountain bikes, full customisation at an unbeatable price
Unit 8, Church Farm Business Estate, Church Road, RG27 0PX, Eversley, Storbritannien
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very good bikes and very good customer service.
Feckin' awesome!
Seriously. I'm on my second, my wife is on her first, and I'll be buying the kids one each when they're big enough and myself a hardtail if/when I can afford it.
Great bikes.
I've owned a 145 and AM9 and loved them both. Slack, aggressive and very, very capable whether in the trail centre, natural single tracking, down hill or smashing enduro routes.
My wife's on a 120 and its changed her view of mountain biking. She loved her old cheap bike, but once he's ridden the Bird there was no turning back and now I can't keep her off it.
And then there's the team. Bird's a small outfit, but their customer service is second to none. Easy to get in contact with, friendly, helpful and knowledgeable. Not that I've had much cause to get in touch. My main gripe was with some MRP components I chose for my AM9, which weren't as reliable as I've of hoped. Bird were super helpful and flexible in getting my bike back on the trails without it costing me the earth.
Get the idea? Feckin' awesome. Top marks fellas!
I am mostly satisfied with my purchase:
+ great communication with Ben
+ fast delivery
- paint (orange) peels off quite easily, after assembly and first ride my frame has few white marks (base paint layer?)
I was told about bird by a friend, he said go on line and check them out.
I went on specked the bike exactly how I wanted it. I then called them up as I had some questions about the suspention and sizing. This is what really sold the bike for me.
The customer service is the best I have ever delt with. Great knowledge of the product and everything involved.
The bike turned up bang on time even with CV19 going on. I put it together in about half hour and I was away.
The bike itself decends like a downhill bike and climbs like a hardtail. My first ride I dident hold back, down my local trails i was picking up speed where on my previous bike i was cruzing.
I really wanted to put my money in to a British brand , but I got a world class bike.
Thanks Bird mtb
Super helpful - absolutely zero 'sell' - these guys are the ones to beat when it comes to customer service. Their bikes rock too!
Web site easy to navigate round. Items purchesed were shipped in great time. Good back up service too
Excellent service as usual despite testing times.
Very quick to ship my frame, looks really good quality
Best customer service around. Faultless!
I cannot rate Bird cycles highly enough. I posted many queries regarding sizing, parts and delivery and all were dealt with promptly and professionally. Kudos to Ben for being very patient. My item was shipped and received very quickly at a difficult time so thanks again!
Brilliant service. Could have asked for any more. Saving up for a new bike now.
Awesome customer service and very helpful sound advice, will be using again.
Needed some parts for my Aeris, very helpful on the phone and quick delivery
A pleasure as always, great company,great products and great people to deal with!!
Wold highly recommend Bird to anybody and will be my go o from now on
Bought 2 tokens for the rear shock.
Easy to order and got home in 2 days
A cracking bike and as per all of the other reviews, trusted and quality customer service.
I just picked up Aeris 145 frame after one year with Zero AM Boost. For the current price it's absolute bombshell. I recomend it to everyone who wants good bike with small budget. The frame is great despite it's low price. I am looking forward to shreding in bikeparks later this year.
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.