I don't have any confidence at all sorry. I've bought two frames from them and when you have an issue its radio silence with others saying 'they are probably working through their email backlog or wor... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
I don't have any confidence at all sorry. I've bought two frames from them and when you have an issue its radio silence with others saying 'they are probably working through their email backlog or wor... Se mer
Företaget har svarat
I bought my Aether 9 four years ago, had a demo bike first, lots of conversations about spec, collected it when I expected, have since ridden 10,000km on it and still have no desire to upgrade, becaus... Se mer
Pessima esperienza. Bike rotte e inutilizzabili. Abbiamo contattato l'assistenza ma nessuno ci ha risposto. Oggi, a distanza di qualche giorno, ho avuto modo di verificare che io ho commesso un error... Se mer
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Top notch. I've purchased 3 bikes from Bird over the years and have to say that every aspect of the product & business is worthy of 5 stars. The team's customer service both pre- and post-sales is... Se mer
UK designed and built mountain bikes, full customisation at an unbeatable price
Unit 8, Church Farm Business Estate, Church Road, RG27 0PX, Eversley, Storbritannien
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Always a pleasure to deal with. Second Bird bike and both times faultless service. The bikes are even better. Nice to get a giant slaying hooligan of a bike at direct sales prices AND uk backup if you need it.
If Carlsberg made bikes.......
Customer service was fantastic all the way through. even when there was a problem they were really helpful and went out of their way to get it sorted. would recommend without hesitation.
I am a previous customer having bought a Zero AM Boost two years ago.
For some stupid reason I thought it was a good idea to spec the bike with little rotors.
Forward to last week, and after a lot of reading up, I decided to take plunge and get some 200mm rotors.
Not being 100% sure if they would fit, I contacted Bird via email.
I had a reply the same day and an outline price for the rotors and the spacers. These were VERY competitively priced so i made the purchase.
I think i called on the Tuesday and the box of goodies landed on the Friday.
So helpful, swift communication returns and swift delivery.
great bike. bolt fell out , ticked me off abit. new one in like 2-3 days. good lads.
Great product and excellent customer support. Wouldn’t hesitate to recommend
Bought an Aeris 145 frame. Frame came within 3 days of ordering, and husband built my bike from parts taken from my Aeris 120. Rides great, excellent downhill. Can't wait till we are able to travel again as it would have seen Morzine later this year.
The guys at Bird respond quickly with parts you order. Overall excellent service.
Great customer service as allways and really quick delivery. Cheers
Not built up the frame yet but Ben was super helpful, even at this difficult time. Keep it up Bird.
Excellent service and product as always, Many Thanks
Smooth ordering process and quick delivery
Always good. Bird never fails. Thanks for the advice and fast turnaround.
Great frame designs, brilliant service!
It’s clear that Dan, Ben and the team are passionate about what they do.
They make time for their customers and are available and engaged with social media. It’s good to have the guys that make the bikes being accessible and joining in with the conversation on riding and enjoying their products!
Brilliant work!!
Great service. Ordered new Mech Hanger on line and it was dispatched within hours - enabling me to get the bike up and running again quickly. Very friendly and helpful Bird crew!
With a vague motion of what I wanted and no technical skills, the team at Bird were happy to advise on correct components and choices available. A few emails and some info on me and we had a solution.
The components were fitted overnight and I had chance for chats and small demos. Brilliant, efficient, knowledgeable and friendly service.
Booked a demo on an Aether7 at Swinley having previously popped in to see the guys at Eversley fo a chat.
The demo process was really easy and being able to thoroughly test a bike for a long-ish period over a variety of terrain was great.
The Aether7 is definitely on my new bike shortlist.
Good listening and flexible to offer demo bike for extended period to allow its use in different types of riding
I purchased a Zero am 29 and it’s an amazing bike, I’d only have one complaint: going off a very small drop managed to de-thread the sram crank. The pedals were not cross threaded and the mishap was probably down to a faulty crank, but overall it’s a trail shredding machine and I would definitely recommend to others.
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.