I don't have any confidence at all sorry. I've bought two frames from them and when you have an issue its radio silence with others saying 'they are probably working through their email backlog or wor... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
I don't have any confidence at all sorry. I've bought two frames from them and when you have an issue its radio silence with others saying 'they are probably working through their email backlog or wor... Se mer
Företaget har svarat
I bought my Aether 9 four years ago, had a demo bike first, lots of conversations about spec, collected it when I expected, have since ridden 10,000km on it and still have no desire to upgrade, becaus... Se mer
Pessima esperienza. Bike rotte e inutilizzabili. Abbiamo contattato l'assistenza ma nessuno ci ha risposto. Oggi, a distanza di qualche giorno, ho avuto modo di verificare che io ho commesso un error... Se mer
Företaget har svarat
Top notch. I've purchased 3 bikes from Bird over the years and have to say that every aspect of the product & business is worthy of 5 stars. The team's customer service both pre- and post-sales is... Se mer
UK designed and built mountain bikes, full customisation at an unbeatable price
Unit 8, Church Farm Business Estate, Church Road, RG27 0PX, Eversley, Storbritannien
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great bike and amazing service, thank you
Brilliant customer service. Awesome bikes.
Thanks to Dan and the team for creating an outstanding bike...it flies. Super comfortable, responsive and looks great in gun metal grey. Cheers :-)
Love my Aeris 145, which is now a 160. The customer service has always been excellent, when I call for advice or take the bike into them for work.
Picked up an Aeris AM9 frameset from Bird HQ, a unique experience. It's not often these days that the designer of the product hands you your purchase and then discuss it and future developments with you! I'm on a budget so transferring components from my old bike onto the new frame. A super easy experience, all the relevant data is available on there web site. Really like the attention to detail on the frame, for example all the main pivot bolts can be removed from the none drive side of the frame and they've used collet bolts (classy move Bird). Just been out to test ride it, that can be summed up with one word, `fast`. Good stuff Bird, keep it up!
Two reasons to go with Bird - The bikes are awesome, and the customer services / guys running it are brilliant. Literally nothing to not like.
Excellent customer service, at every interaction the staff could not have been more helpful.
From the moment I trialed the AM9 at Cwancarn I loved it, it just put a massive smile on my face riding it. Now been the proud owner of one for 8mths and my opinion hasn’t changed. The service has been excellant, any issues or queries have been dealt with promptly and professionally, no complaints whatsoever, can’t recommend them enough.
My experience with this company has been nothing but great! I think this review email came a bit early because I haven’t received my most recent order yet but I’m confident that is because I live on a different continent and it has only been a week. These bikes and the people at Bird Cycleworks are top notch in my opinion and I will without a doubt buy from them again.
Bike is great, was a bit difficult to order online as parts were often out of stock,but the chap I spoke to was really helpful and took my order over the phone
Prompt delivery and the right parts at the right price.
Superb Service and even better Bike!
Where can you spec a bike from top to bottom hassle free other than at BirdCycleWorks?
I pestered Ben every 5 minutes and not once did he show he was annoyed! legend!
any questions he gave the answers, any amendments the team just sorted. After sales so far has bene top notch.
So happy with the bike and the team, even the Santa Cruz nobbers in the office are impressed!
Great service from a great company. Very good communication and always willing to go that extra mile. Did me a great deal and now I am the proud owner of two of their excellent bikes. Very happy with my purchases. I would be more than happy to recommend Bird Cycleworks to any potential future customers.
Excellent customer service. Special thanks to Ben who I spoke with over email for answering any questions I had. Just waiting for the bike to arrive now so I can get out and ride it
Absolutely amazing. All the staff were helpful and as I tried out 3 of the bikes I found an absolute gem. Didnt went to get off it. Just got to save up now. Would recommend any day of the week
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.