Referral system is quick and easy. Every step is clearly explained. Consultant appointments and any tests are arranged quickly. Staff are always friendly and welcoming. Always feel at ease and well in... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Quick, friendly, professional care. Caring staff. Easy parking, very clean hospital. Comfortable waiting rooms. Staff also emailed everyone to let them know about roadworks. Kept in the loop at all... Se mer
Företaget har svarat
I recommend Benenden for peace of mind when you need consultations or common surgical procedures. It has reduced the stress of long NHS waiting times, and their communication is clear and supportive.... Se mer
Företaget har svarat
a clean and welcoming hospital on arrival. Was treated by efficient staff, During eye treatment everything was explained before work began and once completed was free to go home
Företagsinformation
Om Benenden Health
Skrivet av företaget
At Benenden Health, we're not-for-profit and proud of it. What really makes us different is that we're run for our members, and everything we do is for our member community. We're on a mission to make private healthcare accessible to all, with affordable private healthcare services for less than £16 per person, per month.
Join the 870,000+ people already enjoying affordable private healthcare. Everyone is welcome, regardless of age and medical history.
Join the 870,000+ people already enjoying affordable private healthcare. Everyone is welcome, regardless of age and medical history.
Kontaktuppgifter
Holgate Park Drive, YO26 4GG, York, Storbritannien
- 0800 414 8004
- benenden.co.uk
4,7
Utmärkt
10 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very helpful receptionist
Very helpful receptionist. Everything was sorted out for my surgery very quickly. Highly recommend Beneden which is very affordable.
1 juli 2026
Svar från Benenden Health
Hello Jackie, thank you for sharing this wonderful feedback. We're delighted to hear that our receptionist was helpful and that your surgery was sorted out quickly. We're also pleased that you found our services affordable.
Best wishes, Benenden Health.
Svar från Benenden Health
Hi Pauline, thank you for sharing this feedback with us, we're so pleased to hear you had an excellent service experience. Know we're here to support you with your health and wellbeing for many more years to come.
Best wishes, Benenden Health.
My telephone appointment was just a few…
My telephone appointment was just a few hours from requesting appointment. GP listened and was very helpful,kind and explained in a way I understood
17 augusti 2026
Svar från Benenden Health
Hello Jennifer, thank you for sharing your positive experience. We're delighted to hear that your appointment was arranged quickly and that our GP was helpful, kind, and explained everything clearly.
Best wishes, Benenden Health.
Neurological
Quick appointment. Fast MRI. Only I had to travel a long way to Benenden Hospital in Kent.
9 juli 2026
Svar från Benenden Health
Hi Khushal, we're glad to hear your appointment and MRI were efficient. We understand the travel distance was inconvenient for you.
Best wishes, Benenden Health.
Appointment within a week.
Appointment within a week.
Friendly knowledgeable service.
Excellent facilities.
15 juni 2026
Svar från Benenden Health
Hi there, thank you for sharing your positive feedback. We're so pleased to hear that you were able to get an appointment quickly and that you found our service friendly and knowledgeable, and our facilities excellent.
Best wishes, Benenden Health.
Highly recommend
Since being with Benenden I have had to use a few different health services and each time the experience has been smooth without any issue
You can actually speak to a human on the phone without a massive queue
They wete able to instruct and advise as to my needs
Appointments are quick
A very professional service
28 augusti 2026
Svar från Benenden Health
Hello Sonny, thank you for sharing this wonderful feedback. We're so pleased to hear that your experience with our health services has been smooth and without issue, and that you found our team helpful and professional.
Best wishes, Benenden Health.
Brilliant service!
Such efficient service from initial contact right through to final appointment and treatment.
6 juli 2026
Svar från Benenden Health
Hi Kerry, thank you for sharing this wonderful feedback with us. We are so pleased to hear that you experienced such efficient service from initial contact right through to your final appointment and treatment.
Best wishes, Benenden Health.
Benenden can help when NHS can’t !
The service is great as it lets you have a faster appointment with a specialist u may not have months to wait for seeing . People are competent, professional, helpful and understanding. I would definitely reccomend it . I have been a member for several years now . It’s reassuring to know that Benenden can help when NHS can’t ! Money well spent for what u get back from it .
3 september 2026
Svar från Benenden Health
Hello Patrizia, thank you for sharing your wonderful feedback. We're so pleased to hear that our service has provided you with reassurance and timely access to specialists. It's truly rewarding to know that we can help when it's most needed.
Best wishes, Benenden Health.
Help was just a Phone Call Away
They arranged help within a short time and a GP rang me back at within the promised time. Their questioning was thorough and the medication prescribed worked well and enabled me to feel myself again.
27 augusti 2026
Svar från Benenden Health
Hi Alan, thank you for sharing your positive experience. We're so pleased to hear that help was arranged quickly and that the GP's thorough questioning and prescribed medication enabled you to feel yourself again.
Best wishes, Benenden Health.
Svar från Benenden Health
Hello Jill, thank you for sharing this feedback with us. We're really pleased to hear you were able to access our services so easily. Please keep visiting our App and leaning on us for future health and wellbeing support.
Best wishes, Benenden Health.
Excellent help and advice throughout…
Excellent help and advice throughout the whole process.
7 augusti 2026
Svar från Benenden Health
Hello John, thank you for your wonderful feedback. We are so pleased to hear that we were able to provide clear guidance and support throughout your experience with us. We always strive to make things as straightforward as possible.
Best wishes, Benenden Health.
Benenden is very easy to contact.
Benenden is very easy to contact and everyone I spoke to was extremely helpful and knowledgeable.
Also very sympathetic.
25 juni 2026
Svar från Benenden Health
Hi Marie, thank you for your wonderful feedback. We're so pleased to hear that you found it easy to get in touch and that our team was helpful, knowledgeable, and sympathetic.
Best wishes, Benenden Health.
Fantastic experience
Fantastic experience! Fed up waiting to get through to my local GP and then no more calls. So went on my app, booked a time for GP to call - they did at the exact time, prescribed me medication and forwarded the script. I showed it to my pharmacist and got my medication. Total cost £13 and that was priceless to me!
21 augusti 2026
Svar från Benenden Health
Hi Claire, we're so pleased to hear about your positive experience with our service! It's wonderful to know that we could provide such a convenient and efficient solution for your healthcare needs, especially when traditional routes proved challenging. We understand how valuable quick and accessible care can be.
Best wishes, Benenden Health.
Very misleading marketing and sales…
Very misleading marketing and sales tactics not heath care just an insurance if can't get to see NHS u also need a referral from your own doctor an absolute waste of money also when I said id been giving false information they were totally uninterested 6 months for absolutely nothing
3 september 2026
Omdöme utan inbjudan
Svar från Benenden Health
Hi Brad, thank you for sharing this feedback with us, we're sorry to hear you haven't had a positive experience so far.
However, we are not an health insurance provider. We provide discretionary healthcare for a fee of £15.85 per member, per month. This fee doesn't increase when members use our services, for example.
We also require a referral from your GP to accurately manage the hand over to Hospital care. If you'd like to speak to a member of our team about thus further, you can email Complaints@benenden.co.uk.
Best wishes, Benenden Health.
Svar från Benenden Health
Hi Jules, thank you for sharing this wonderful feedback with us. We're so pleased to hear you found our service easy, efficient, and professional.
Best wishes, Benenden Health.
Benefits on Benenden
For a low monthly fee I get instant access to specialists for diagnosis, avoiding a long wait for the NHS service. One one has the diagnosis on eis in a position to decide on treatment
10 juli 2026
Svar från Benenden Health
Hi Laurie, we appreciate you sharing your experience. It's great to know that our service provides you with prompt access to specialists for diagnosis, helping you avoid long waits and enabling informed decisions about your treatment.
Best wishes, Benenden Health.
Svar från Benenden Health
Hello Andy, thank you for taking the time to share your positive experience. We're delighted to hear that everything went smoothly for you.
Best wishes, Benenden Health.
Svar från Benenden Health
Hi Susan, thank you for your wonderful feedback. We are so pleased to hear that everything was well-organised for you from beginning to end. We appreciate you taking the time to share your positive experience.
Best wishes, Benenden Health.
Swift and comprehensive support
As a year long subscriber, I was able to access the full range of services. I approached for support with a womens’ health condition and was able to get an appointment with an eminent gynaecologist. Following a comprehensive consultation, I am aware of the full range of options available to me. I am aware that Benenden will not cover the cost of major surgery but have outlined the member discount entitlement. This means I can proceed with surgery close to home. I have also accessed other services such as lifestyle advice from a qualified dietitian. It’s worth looking beyond obvious illnesses and ailments and exploring the full range of services through the app
12 augusti 2026
Svar från Benenden Health
Hello Karen, we are so pleased to hear about your positive experience and how you've been able to utilise the full range of our services as a long-term subscriber. It's wonderful to know that our support for your women's health condition, including access to an eminent gynaecologist and comprehensive consultation, has been beneficial. We are also happy that the member discount entitlement for surgery close to home, and the lifestyle advice from a qualified dietitian, have added value to your membership.
I'd love to hear more about your story, so please contact me on megan.anderson@benenden.co.uk and we'll have a chat!
Best wishes, Benenden Health.
Value for money and great service
I’ve been a member for around 40 yrs and have used them around handful of times. I find Benenden is easy to use and the staff are always friendly, knowledgeable and helpful. I cannot recommend Benenden highly enough.
3 september 2026
Svar från Benenden Health
Hello Mick, thank you for taking the time to share your wonderful feedback. We are so pleased to hear about your positive experiences over the past 40 years and that you find our team friendly, knowledgeable, and helpful. It means a lot to us that you would recommend us so highly.
Best wishes, Benenden Health.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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