Referral system is quick and easy. Every step is clearly explained. Consultant appointments and any tests are arranged quickly. Staff are always friendly and welcoming. Always feel at ease and well in... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Quick, friendly, professional care. Caring staff. Easy parking, very clean hospital. Comfortable waiting rooms. Staff also emailed everyone to let them know about roadworks. Kept in the loop at all... Se mer
Företaget har svarat
I recommend Benenden for peace of mind when you need consultations or common surgical procedures. It has reduced the stress of long NHS waiting times, and their communication is clear and supportive.... Se mer
Företaget har svarat
a clean and welcoming hospital on arrival. Was treated by efficient staff, During eye treatment everything was explained before work began and once completed was free to go home
Företagsinformation
Om Benenden Health
Skrivet av företaget
At Benenden Health, we're not-for-profit and proud of it. What really makes us different is that we're run for our members, and everything we do is for our member community. We're on a mission to make private healthcare accessible to all, with affordable private healthcare services for less than £16 per person, per month.
Join the 870,000+ people already enjoying affordable private healthcare. Everyone is welcome, regardless of age and medical history.
Join the 870,000+ people already enjoying affordable private healthcare. Everyone is welcome, regardless of age and medical history.
Kontaktuppgifter
Holgate Park Drive, YO26 4GG, York, Storbritannien
- 0800 414 8004
- benenden.co.uk
4,7
Utmärkt
10 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Hospital is brilliant, a bit difficult to get their and not sure if there is anywhere local to stay post operation.
Facility immaculate. Staff charming. Not sure if there is any post operation stay options bearing in mind the rural location.?
8 september 2026
Svar från Benenden Health
Hi Glen, we're so glad you found our facility immaculate and our staff charming! We appreciate your kind words. We understand your concern about post-operation stay options given our rural location. We are always exploring ways to enhance our patient experience.
Best wishes, Benenden Health.
It was local …all stages explained to s…
It was local …all stages explained to s very deaf patient and care taken that I understood the process from start to finish
21 augusti 2026
Svar från Benenden Health
Hello Pauline, thank you for your wonderful feedback! We are so pleased to hear that our team took the time to explain every stage of the process clearly, ensuring you understood everything from start to finish. We always strive to provide the best possible care.
Best wishes, Benenden Health.
Easy to access the services provided…
Easy to access the services provided however misunderstanding with the service requested led to delay. Otherwise a very affordable option.
8 september 2026
Svar från Benenden Health
Hi Sam, we appreciate your feedback. We're glad our service is accessible and affordable. We apologise for any confusion that caused a delay. In future, please don't hesitate to reach out to our member service team on 0300 304 5700 and they will be happy to help.
Best wishes, Benenden Health.
Easy and quick to access the help which…
Easy and quick to access the help which I required from a very friendly and knowledgeable doctor.
28 augusti 2026
Svar från Benenden Health
Hi Peter, thank you for sharing this wonderful feedback with us. We are so pleased to hear that you found it easy to access the help you needed from a friendly and knowledgeable doctor.
Best wishes, Benenden Health.
I feel so grateful and lucky to have…
I feel so grateful and lucky to have this service at my fingertips. I have been treated so professionally with care and kindness and knowledge. Nothing is too much trouble. No questions are silly. Quick results available and so I can get on with the treatment so much quicker. I am very grateful
26 juni 2026
Svar från Benenden Health
Hi Sharon, thank you for sharing this wonderful feedback with us. We are so pleased to hear you feel supported and that we could help you access treatment so quickly. We are always here to help.
Best wishes, Benenden Health.
Brilliant Benenden
I had to send an application for help to Benenden, and being an older person, needed to recruit help from my daughter. This made my application more complicated, but Declan and Tim assisted, both in a highly professional way, but also with a sensitive approach and not only successfully completed the application but arranged to have daughter formally acknowledged as my IT supporter. Brilliant !!
8 september 2026
Omdöme utan inbjudan
Svar från Benenden Health
Hi John, we are so pleased to hear about your positive experience with our team! It's wonderful to know that we could assist you and your daughter with your application, making the process smoother and ensuring your daughter was recognised as your IT supporter. We appreciate you sharing your kind words.
Best wishes, Benenden Health.
Excellent service
Excellent service. 3 week wait to see own GP had a telephone appointment with Benenden GP within the hour.
28 augusti 2026
Svar från Benenden Health
Hi Andrea, we're glad we could provide such prompt service when you needed it most.
Best wishes, Benenden Health.
Back Complaint
Great service which allowed access to a consultation, MRI and follow up consultation, covered by the cost effective plan. Staff are very helpful and what is, and what is not covered is clear. I would recommend Benenden Health.
12 augusti 2026
Svar från Benenden Health
Hello Stan, we are so pleased to hear that our service, including access to consultations and MRI, met your expectations and that our staff were helpful. We appreciate you recommending us.
Best wishes, Benenden Health.
Service was excellent.
8 juli 2026
Svar från Benenden Health
Hi Gordon, thank you for sharing this feedback with us. We're so happy to hear you've had an excellent service experience. Know that we're here to do the same for many more years to come.
Best wishes, Benenden Health.
Fantastic consultant
Fantastic consultant, fantastic pre op and post op care. Benenden’s support to receive help was exceptionally great!
16 juli 2026
Svar från Benenden Health
Hi Susan, we are so glad to hear that you had such a positive experience with our consultant and our pre- and post-operative care. We appreciate your kind words about our support.
Best wishes, Benenden Health.
Helpful efficient service
I contacted Benenden and was given a doctor’s appointment within a few hours on the same day. I spoke to a doctor who was sympathetic and helpful and prescribed an antibiotic which solved my problem.
7 augusti 2026
Svar från Benenden Health
Hello Janet, we're so pleased to hear about your positive experience with us. It's wonderful to know that we could provide such prompt and effective care, and that our doctor was able to help you.
Best wishes, Benenden Health.
Beneden great service always available.
17 maj 2026
Svar från Benenden Health
Hi Max, we are glad to hear that our service has consistently met your expectations. We appreciate your positive feedback.
Best wishes, Benenden Health.
Quality service
Benenden dealt with every aspect of my consultation and surgery immaculately. Could not be happier
1 juli 2026
Svar från Benenden Health
Hello Tom, we're so happy to hear that your consultation and surgery were handled immaculately. Thank you for sharing your positive experience with us.
Best wishes, Benenden Health.
Not a great advantage
On this occasion I was able to get an appointment only a few days before NHS. I found the method of communication with the appropriate person frustrating because they only used text messages. After my final appointment I then had to get my doctor to refer me for the treatment that the doctor recommended via the NHS so I am now waiting via the NHS, not much of an advantage gained really.
28 juli 2026
Svar från Benenden Health
Hi John, thank you for sharing this feedback with us, we're sorry to hear you haven't found the advantage of being seen by a doctor earlier than the NHS wait. Sometimes the margin of difference is smaller, but it's still an improvement.
Best wishes, Benenden Health.
The swift appointment to the…physiotherapist
The swift appointment to the physiotherapist
The exercises given to me helped my condition
15 augusti 2026
Svar från Benenden Health
Hi Sally, we are glad the prompt appointment and the exercises provided by our physiotherapist were beneficial for your condition. We appreciate your feedback.
Best wishes, Benenden Health.
Efficient service
The GP took the time to listen to my health concerns, and the treatment options were explained clearly. He made sure I understood all the steps. I felt heard, respected, and involved in the decision-making process. The decent choice of appointment availability offers flexibility around my schedule.
13 augusti 2026
Svar från Benenden Health
Hi Daiva, thank you for sharing this wonderful feedback. We are so pleased to hear that you felt heard, respected, and involved in your treatment decisions, and that our appointment options offer flexibility.
Best wishes, Benenden Health.
Good service and very easy to use
20 augusti 2026
Svar från Benenden Health
Hi Jane, thank you for your positive feedback! We are delighted to hear that you found our service to be good and very easy to use.
Best wishes, Benenden Health.
Extremely quick response
Benenden provided a very quick diagnostic service. Local NHS waiting times were 2 months but I was seen within 2 weeks. Diagnosis to treatment has been only 6 weeks. At the time I contacted Benenden I was in considerable pain. I am now in recovery following a major operation.
2 september 2026
Svar från Benenden Health
Hello Valerie, we're glad to hear our diagnostic service was so prompt and that we could assist you during a time of considerable pain. It's wonderful to know you're now in recovery after your operation. We appreciate you sharing your positive experience with us.
Best wishes, Benenden Health.
Svar från Benenden Health
Hi Helen, thank you for sharing this feedback with us. We're so pleased to hear you were able to get an appointment quickly and that everything was sorted for you.
Best wishes, Benenden Health.
Svar från Benenden Health
Hi Maureen, thank you for sharing this wonderful feedback! We're so pleased to hear that you found our service to be fast, efficient, and convenient. We appreciate you taking the time to let us know.
Best wishes, Benenden Health.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.