Referral system is quick and easy. Every step is clearly explained. Consultant appointments and any tests are arranged quickly. Staff are always friendly and welcoming. Always feel at ease and well in... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Quick, friendly, professional care. Caring staff. Easy parking, very clean hospital. Comfortable waiting rooms. Staff also emailed everyone to let them know about roadworks. Kept in the loop at all... Se mer
Företaget har svarat
I recommend Benenden for peace of mind when you need consultations or common surgical procedures. It has reduced the stress of long NHS waiting times, and their communication is clear and supportive.... Se mer
Företaget har svarat
a clean and welcoming hospital on arrival. Was treated by efficient staff, During eye treatment everything was explained before work began and once completed was free to go home
Företagsinformation
Om Benenden Health
Skrivet av företaget
At Benenden Health, we're not-for-profit and proud of it. What really makes us different is that we're run for our members, and everything we do is for our member community. We're on a mission to make private healthcare accessible to all, with affordable private healthcare services for less than £16 per person, per month.
Join the 870,000+ people already enjoying affordable private healthcare. Everyone is welcome, regardless of age and medical history.
Join the 870,000+ people already enjoying affordable private healthcare. Everyone is welcome, regardless of age and medical history.
Kontaktuppgifter
Holgate Park Drive, YO26 4GG, York, Storbritannien
- 0800 414 8004
- benenden.co.uk
4,7
Utmärkt
10 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Staff very helpful app easy to use
Staff very helpful app easy to use
Diagnosis tool good
Happy to pay more to increase types of procedures covered
Maybe tier service to increase what's covered
2 september 2026
Svar från Benenden Health
Hi Anton, thank you for your positive feedback! We're delighted to hear you found our staff helpful and the app easy to use, especially the diagnosis tool. We appreciate your suggestions regarding increasing the types of procedures covered and offering a tiered service.
Best wishes, Benenden Health.
Another great experience using Benenden…
Another great experience using Benenden health, both eyes needed cataract surgery, it was very easy to arrange and everything was done for me, all I had to do was turn up for the surgery, joining Benenden health a few years ago was one one the best things I've ever done and my wife who is also a member feels the same.
13 juli 2026
Svar från Benenden Health
Hello Kevin, thank you for sharing your wonderful experience. We are so pleased to hear that arranging your cataract surgery was easy and that you and your wife have found such value in your membership.
Best wishes, Benenden Health.
From the first call all the way…
From the first call all the way through. Well done. Simple and easy to claim and get the surgery done.
1 juni 2026
Svar från Benenden Health
Hi Rich, we are delighted to hear that your experience with us, from your initial call to the completion of your surgery, was simple and easy. Thank you for sharing your positive feedback.
Best wishes, Benenden Health.
Svar från Benenden Health
Hi Jean, thank you for sharing this feedback with us. We're really pleased to hear that you experienced quick service and found it to be great value for money.
Best wishes, Benenden Health.
Cataract surgery
The whole process of getting approval, the seeing the consultant and having the procedure was quick and efficient.
17 juli 2026
Svar från Benenden Health
Hi Ian, thank you for your wonderful feedback. We're so pleased to hear that the entire process, from approval to consultation and the procedure itself, was quick and efficient for you.
Best wishes, Benenden Health.
peace of mind
The peace of mind once you know you have someone to see or talk too is worth its weight in gold.
2 september 2026
Svar från Benenden Health
Hello Lisa, we truly appreciate your kind words! We are so glad to know that we provide you with such valuable peace of mind.
Best wishes, Benenden Health.
Great service
I found myself using the service quite a bit over the past 18 months to resolve an ongoing issue. They were very fast and efficient in helping to access the medical professionals and treatments recommended. The only downside would be the initial physiotherapy they use I was not impressed with at all, it was very basic in location facilities and sessions very short and complacent, however on reporting this back I was given the option to secure a new physio of my choosing which they contributed to. When required to see consultants and undergo various tests this was all completed in a much quicker time than if I had had to wait on the NHS. For a small monthly fee it gives complete peace of mind when needed the most.
3 augusti 2026
Svar från Benenden Health
Hello Gillian, we are truly grateful for your detailed feedback regarding your experience using our services over the past 18 months. We are very happy to hear that our service was fast and efficient in connecting you with medical professionals and treatments, and that we could provide peace of mind. We also appreciate you bringing your initial physiotherapy experience to our attention. We always aim to provide the best possible care, and we are glad we could offer you the option to choose a new physiotherapist that better met your needs.
Best wishes, Benenden Health.
It explained each step clearly and was…
It explained each step clearly and was so helpful as we moved on through each stage.
21 maj 2026
Svar från Benenden Health
Hello Eileen, thank you for your wonderful feedback. We're so pleased to hear that each step was clearly explained and that you found our support helpful throughout each stage.
Best wishes, Benenden Health.
I had never before been to Benenden so…
I had never before been to Benenden so I didn't know what to expect. Everyone was helpful and showed me exactly where to go and where to wait. The nurses were thorough, explained everything clearly and didn't make me feel rushed. The consultant was the same when he gave me the results of the tests.
16 juli 2026
Svar från Benenden Health
Hi Jay, thank you for sharing your positive experience. We're so pleased to hear that our team made you feel comfortable and well-informed throughout your visit, especially as it was your first time with us.
Best wishes, Benenden Health.
Very happy with the treatment that…
Very happy with the treatment that Benenden provides, would certainly recommend to others who are seeking private health care
28 augusti 2026
Svar från Benenden Health
Hello Chrissie, thank you for sharing this wonderful feedback. We're so pleased to hear that you are happy with the treatment provided and would recommend us to others seeking private healthcare.
Best wishes, Benenden Health.
Faultless Service from start to finish
Faultless Service from start to finish, very professional highly recommended,
11 augusti 2026
Svar från Benenden Health
Hi Des, thank you for sharing this feedback with us. We're so pleased to hear you've had such a positive and professional experience from start to finish.
Best wishes, Benenden Health.
After not being able to see the GP due…
After not being able to see the GP due to no appointments I called Benenden and booked a telephone appointment, I got the prescription needed and it was totally stress free. The Doctor was lovely and listened to the concerns I would absolutely recommend this service.
1 september 2026
Omdöme utan inbjudan
Svar från Benenden Health
Hi Jenny, thank you for sharing this wonderful feedback. We're so pleased to hear that you found our telephone appointment service stress-free and that the doctor listened to your concerns.
Best wishes, Benenden Health.
My Benenden experience
The service received both from Benenden & the chosen hospital was exemplary!
The process was easy to follow from the initial contact with the company to the final check-up with the surgeon
24 juli 2026
Svar från Benenden Health
Hello Mary, thank you for sharing this wonderful feedback. We are so pleased to hear that your experience, from initial contact to final check-up, was exemplary and easy to follow.
Best wishes, Benenden Health.
Seen quickly and dealt with
25 juni 2026
Svar från Benenden Health
Hi John, thank you for your wonderful feedback. We're so glad to hear that you were seen quickly and that your needs were addressed efficiently.
Best wishes, Benenden Health.
Prompt and professional
Prompt, easy professional service and support from start to finish - amazing service from everyone I dealt with throughout the use if Benenden
31 augusti 2026
Svar från Benenden Health
Hello Shane, thank you for your wonderful feedback. We're so pleased to hear that you experienced prompt, easy, and professional service and support from everyone you dealt with.
Best wishes, Benenden Health.
The whole process from contacting…
The whole process from contacting Benenden for assistance to having an operation was a nice experience, very professional advice and able to have a top surgeon. A very happy man.
15 maj 2026
Svar från Benenden Health
Hi Robert, thank you for sharing this wonderful feedback. We are so pleased to hear that your experience, from contacting us to having your operation, was a positive one and that you received professional advice. We're delighted you're a very happy man.
Best wishes, Benenden Health.
Excellent treatment care attention and…
Excellent treatment care attention and support can not fault anything
5 juni 2026
Svar från Benenden Health
Hello Angela, thank you for sharing this wonderful feedback. We are so pleased to hear that you received excellent treatment, care, attention, and support.
Best wishes, Benenden Health.
Beneden GP stepped in when nhs GP let me down.
I was let down by my nhs GP who suggested I go to A&E for treatment. This was unnecessary waste of nhs resource and my time. All I needed was antibiotics. I was able to access a GP appointment that same evening. Spoke with the GP who sent me a private prescription immediately that I was able to pick up at any pharmacy. I didn't need to waste nhs resource and got treatment without delay. Very happy with Benenden, the nhs GP not so much.
14 augusti 2026
Svar från Benenden Health
Hi Deborah, we're glad to hear that we were able to provide you with prompt and effective care when you needed it most. It's important to us that our members receive timely treatment without unnecessary inconvenience. We appreciate you sharing your positive experience with us.
Best wishes, Benenden Health.
Benenden Health Support
Benenden Health supported me from my first contact.
I was advised which surgeons were available for my needs .
I had a consultation and surgery within a month and my issue has fully resolved.
7 juni 2026
Svar från Benenden Health
Hi Stephen, thank you for sharing your positive experience. We are so pleased to hear that we were able to support you from your initial contact through to your consultation and surgery, and that your issue has been fully resolved.
Best wishes, Benenden Health.
From start to finish everything…
From start to finish everything proceeded quickly and without any problems. Thank you Benenden Health a great service to use for prompt action
31 augusti 2026
Svar från Benenden Health
Hello Irene, thank you for sharing this wonderful feedback. We're so pleased to hear that everything proceeded quickly and without any problems, and that you found our service great for prompt action.
Best wishes, Benenden Health.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.