Engineer arrived in good time. He was efficient with a pleasant manner Only crit is that no-one turned up or even phoned me to tell me previous person was ill on the date arranged, so wasted an afte... Se mer
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Ăven om vi inte verifierar specifika pĂ„stĂ„enden eftersom omdömeslĂ€mnarnas Ă„sikter Ă€r deras egna, kan vi mĂ€rka omdömen med en âverifieratââetikett ifall vi kan bekrĂ€fta att en företagsinteraktion har Ă€gt rum. LĂ€s mer
För att skydda plattformens integritet granskas bÄde verifierade och overifierade omdömen av vÄr automatiserade programvara som Àr tillgÀnglig dygnet runt. Tekniken Àr utformad för att identifiera och ta bort innehÄll som bryter mot vÄra riktlinjer, inklusive omdömen som inte Àr baserade pÄ en Àkta upplevelse. Vi Àr medvetna om att vi inte kan lÀgga mÀrke till allt. Det gÄr att flagga sÄdant som du tror att vi kan ha missat. LÀs mer
Det hÀr tycker kunderna
My entry system to open our electric gates stopped working, a critical fault. Phoned Banhams in a panic and Ayden, a door entry system expert arrived shortly after, found the fault very quickly, harmo... Se mer
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I had a slight panic as i was unable to open my safe. I contacted Banham lock services and Karthik was super helpful and efficient, i was able to open my safe in no time with his instructions.
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For alarms, Banham is champagne pricing and tap water service. The ÂŁ10,000 system we had installed almost never works for more than a few weeks. One or more sensors is always at fault, batteries die.... Se mer
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Företagsinformation
- Vaktbolag
- Dörrleverantör
- LĂ„ssmed med jour
- LÄsleverantör
- Installation av sÀkerhetssystem
- Leverantör av sÀkerhetssystem
Skrivet av företaget
Banham Security is a leading provider of security solutions, offering a wide range of services including locks, safes, alarms, gates, CCTV systems, and more. With over 90 years of experience in the industry, Banham has established itself as a trusted and reliable name in security. At Banham, we are committed to providing our customers with the highest level of service and quality products. Our team of experts is dedicated to ensuring that your property is secure and protected at all times, with a focus on innovation and customer satisfaction.
Kontaktuppgifter
20 Thornsett Road, SW18 4EF, London, Storbritannien
- 020 7622 5151
- customerservice@banham.com
- banham.co.uk
4,5
UtmÀrkt
6 tn omdömen
Ber kunder att lÀmna omdömen
Detta företag bjuder in sina kunder att lĂ€mna omdömen â oavsett om de Ă€r positiva eller negativa
InnehÄll frÄn riktiga mÀnniskor Àr i fokus pÄ Trustpilot. Det hÀr företaget kan dock Àven anvÀnda vÄrt AI-verktyg för att skriva sina svar.
SÄ anvÀnder företaget Trustpilot
Se hur deras omdömen och betyg hÀmtas, betygsÀtts och modereras.
Polite and professional
16 april 2026
Svar frÄn Banham Group
Thank you so much for taking the time to leave us a 5-star review!
Kind regards
Debbie
Banham Customer Service Team
Your technician was very efficient and courteous
Felix ( your technician) was courteous and very efficient . He took the trouble to understand my non-technical questions and answer them in a user friendly way. Well done.
The admin team , on the other hand, were less efficient , as you will see from your files.
23 april 2026
Svar frÄn Banham Group
Thank you for taking the time to leave us your review. We are delighted to hear that you are happy with our engineer and will be sure to pass your commentsÂ
Kind regards
Debbie
Banham Customer Service Team
Friendly and efficient staff as always
22 april 2026
Svar frÄn Banham Group
Thank you so much for taking the time to leave us a 5-star review, We are glad to hear you were satisfied!
Kind regards,
Debbie
Banham Customer Service Team
My Banham engineer
My Banham engineer was Glodi who has visited before on a previous occasion. He is friendly and polite, and he called me an hour before arriving, which was much appreciated.
It would, however, be very useful to pre-book an allotted time of perhaps a couple of hours, near the start of either an afternoon or morning shift.
23 april 2026
Svar frÄn Banham Group
Thank you for taking the time to leave us such a lovely review. We are delighted to hear that you are happy with our engineer and will be sure to pass your commentsÂ
Kind regards
Debbie
Banham Customer Service Team
on time polite and efficient.
15 april 2026
Svar frÄn Banham Group
Thank you so much for taking the time to leave us a 5-star review!Â
Kind regards
Debbie
Banham Customer Service Team
Banham swiftly attended to the premisesâŠ
Banham swiftly attended to the premises following the sensor being activated. Richard, the engineer, was pleasant, helpful and efficient. Attended the building without delay, reported back once he arrived, and investigated the situation.
22 april 2026
Svar frÄn Banham Group
Thank you for taking the time to leave us such a lovely review. We are delighted to hear that you are happy with our engineer and will be sure to pass your commentsÂ
Kind regards
Debbie
Banham Customer Service Team
Svar frÄn Banham Group
Thank you so much for taking the time to leave us a 5-star review!
Kind regards
Debbie
Banham Customer Service Team
Customer support is horrific
Customer support is horrific. I donât think it remotely matches any other service I subscribe to in how poor it is. Most recent example. You get five email notifications and five text messages with different appointment ids. So lots of spam. The date does not work. You email them to tell them the date does not work for you and you can only do Monday or Fridays. A person responds with a different date. Itâs neither a Monday nor a Friday. You point that out to them. They reply again with a Friday - no apology for either the spam or the wasted time. Then you arrange. A few days pass. You get another five emails and five text messages for a date. Itâs a Thursday. You call them. 20 minutes on the line, cannot get through to maintenance. Switchboard tells you to give up as no one will pick up. And you pay thousands of pounds for this âserviceâ. I will be cancelling my subscription and switching to an alternative.
23 april 2026
Omdöme utan inbjudan
Svar frÄn Banham Group
Good morning. Thank you for taking the time to leave us a review and for bringing this to our attention.Â
Weâre truly sorry to hear about your experience. Receiving multiple conflicting notifications is not the level of service we aim to provide. We also sincerely apologise for the lack of acknowledgement in earlier responses, as well as the difficulty you encountered when trying to reach our team by phone.
Please be assured that your feedback and details have been shared with the relevant team, who are actively investigating this matter and will contact you as a matter of priority.
We completely understand your consideration to cancel; however, we do hope youâll allow us the opportunity to put things right.
Kind regards
Debbie
Banham Customer Service Team
Svar frÄn Banham Group
Thank you so much for taking the time to leave us a 5-star review!
Kind regards
Debbie
Banham Customer Service Team
Engineer efficient and polite
Engineer efficient and polite - would have benefited from a phone call shortly before arrival to advise me he was on his way
22 april 2026
Svar frÄn Banham Group
Thank you so much for taking the time to leave us a 5-star review, We are glad to hear you were satisfied!
Kind regards
Debbie
Banham Customer Service Team
despite the tube strike
despite the tube strike, the engineer made it on time. He was very courteous, and did a thorough check of the installation.
22 april 2026
Svar frÄn Banham Group
Thank you for taking the time to leave us such a lovely review. We are delighted to hear that you are happy with our engineer and will be sure to pass your commentsÂ
Kind regards
Debbie
Banham Customer Service Team
Very courteous and efficient !
21 april 2026
Svar frÄn Banham Group
Thank you so much for taking the time to leave us a 5-star review!
Kind regards
Debbie
Banham Customer Service Team
They came for the annual visit of theâŠ
They came for the annual visit of the alarm. Simple, efficient and right on time.
Nothing not to like.
21 april 2026
Svar frÄn Banham Group
Thank you for taking the time to leave us a 5 star review. We are happy to hear that your annual maintenance inspection has met your expectations.
Kind regards
Debbie
Banham Customer Service Team
Svar frÄn Banham Group
Thank you so much for taking the time to leave us a 5-star review, We are glad to hear you were satisfied!
Kind regards
Debbie
Banham Customer Service Team
Svar frÄn Banham Group
Thank you so much for taking the time to leave us a 5-star review!
Kind regards
Debbie
Banham Customer Service Team
He was efficient and unobtrusive!
21 april 2026
Svar frÄn Banham Group
Thank you so much for taking the time to leave us a 5-star review!
Kind regards
Debbie
Banham Customer Service Team
Jonathan visited to service my alarmâŠ
Jonathan visited to service my alarm this week. He was extremely efficient and helpful.
20 april 2026
Svar frÄn Banham Group
Thank you for taking the time to leave us your review. We are delighted to hear that you are happy with our engineer and will be sure to pass your commentsÂ
Kind regards
Debbie
Banham Customer Service Team
Svar frÄn Banham Group
Thank you so much for taking the time to leave us a 5-star review, We are glad to hear you were satisfied!
Kind regards
Debbie
Banham Customer Service Team
quick and efficient
20 april 2026
Svar frÄn Banham Group
Thank you so much for taking the time to leave us your review.
Kind regards
Debbie
Banham Customer Service Team
SERVICE ENGINER ARRIVED ON TIME
SERVICE ENGINER ARRIVED ON TIME. DID ALL CHECKS QUICKLY AND TO HIS SATISFACTION.
11 april 2026
Svar frÄn Banham Group
Thank you so much for taking the time to leave us your review.
Kind regards
Debbie
Banham Customer Service Team
Detta Àr Trustpilot
Vem som helst fÄr skriva ett omdöme pÄ Trustpilot. Den som skriver ett omdöme Àger sitt omdöme och detta innebÀr att personen i frÄga kan redigera eller ta bort sitt omdöme nÀr som helst. Omdömen finns kvar pÄ Trustpilot sÄlÀnge omdömeslÀmnarens konto Àr aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
LÀs mer om andra typer av omdömen.
Vi skyddar vÄr plattform med hjÀlp av dedikerade medarbetare och smart teknologi. LÀs mer om hur vi bekÀmpar falska omdömen.
LÀs mer om omdömesprocessen pÄ Trustpilot.
HÀr Àr 8 tips pÄ hur man kan skriva omdömen pÄ bÀsta sÀtt.
Verifieringen hjÀlper till att sÀkerstÀlla att det Àr riktiga mÀnniskor som skriver omdömena som du lÀser pÄ Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan pÄverka företagets TrustScore. Detta strider mot vÄra riktlinjer.