Babymore Omdömen 

Very friendly staff who sorted an issue out with our pram and quick to pick up the telephone. Very generous and helpful, and even going the extra mile.

Delivered on time and a beautifully made cot/bed, really excellent quality and a good price.

I canceled order and i didn't get my money back.

DO NOT USE!
We have unfortunately had the same experience as Tessa below.
Both and cot and changing table turned up damaged. The cot is so bad the inside rods holding the sides together were snapped and the changing table was smashed along the edges.
Babymore wouldn’t replace as they said the next one would likely arrive damaged too, so had to refund! Couldn’t collect for over a week, waited in all day and no-one arrived to collect. Had to rebook collection for another weeks time, and again no-one arrived to collect!
It’s now 2 days later and they still haven’t managed to set a third collection date or sort out what’s going on. Refusing to refund until it’s collected which they seem unable to do. I’ve called them several times each day, sent a complaint email and nothing.
So stressful and our baby is due in 3 weeks time.
The worst customer service I’ve ever come across, at a time when we really don’t need the extra stress.
Update- even after collection it took over 2 weeks and chasing for the refund as Babymore did not update supplier that the items had been collected.

What a beautiful pram/pushchair compact and stylish sleek looking just wow 😯 so in love 🥰

Easy too order, and very prompt delivery ordered on the sunday delivered by Tuesday morning excellent service

Great cot and mattress. Excellent quality and really good value for money. I was delighted by the speed of despatched and communications from Babymore. Customer services were amazing when I provided wrong delivery address!

Arrived quickly, looks beautiful and does not take up alot of space. Great price and very easy to assemble. Could do with putting at least 3 Alan keys in there because it losts it's shape and edges early on and didn't work as well I needed to use ones I had at home from previously ordered items.

Beautiful cot exactly as pictured, fast delivery, amazing quality.

Excellent service and good product , I really love my items. I recommend you to all friends and family members.

Product is good
Only Communication issues regarding delivery and order information.

I am really amazed with the customer service for trying to help as much as possible but the waiting time for the items take forever I guess it’s the shipping to blame but they should not use them so if you want to buy from this company I would rate them 5 stars but you should not trust the 2/3 days for shipping as it takes forever

Great service. Ordered late Thursday and delivered Monday. 3 in 1 buggy is really good and sleek.

Fairly straightforward purchase. Quick delivery. Item of excellent quality. Cannnot fault service

I ordered a drop-side cot bed and accidentally put two pins in the wrong way, which resulted in them snapping when I tried to use the drop side. I got in touch with Babymore explaining the situation, who said they would send me 2 new pins free of charge with quick delivery. I’m so grateful for their help as it means I will only need to replace the pins and reattach the drop-side, rather than dismantling and rebuilding a whole new cot.

I email the team regarding an issue with pushchair, spoke to Peter Simmons, whom was more than happy to help and really put time and effort in a resolution. The team were able to offer a replacement, and ensure I continue enjoying my purchase.
Thank you very much, you have made our little babygirl very happy :)

Two pieces of a drawer didn’t align correctly so I emailed asking for replacement parts. The cot was a gift bought a long time ago for a baby shower so was definitely out of warranty, but the customer service team sent replacement parts free of charge. Very happy with the service!

Fast efficient trouble free order and delivery