Babymore Omdömen 

157
TrustScore 4 av 5

3,9

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Fantastic customer service from Bethany who was very kind, understanding, and helpful. I have the Kimi Cot Acrylic and it is beautiful! I would recommend Babymore to my family and friends. Thanks agai... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

We purchased a 2nd hand Babymore Eva Cot but some key parts were missing including the drawer. Contacted Babymore directly. Debbi responded straight away and arranged for the missing parts to be dispa... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

Worst bed ever used thrown in the recycling, whoever has designed it doesnt have a clue on how to build a good cot bed. Really flimsy and really difficult to build. I wouldn't recommend.

Företaget har svarat

Betygsatt 1 av 5 stjärnor

Don’t order if you live in a flat! My 30kg cot was left downstairs to collect, even though my building has a spacious lift. Street drop off is part of Babymore’s delivery conditions, I wish I kn... Se mer

Företaget har svarat

Företagsinformation

  1. Babyaffär
  2. Barnmöbelbutik

Om Babymore

Skrivet av företaget

Shop Cribs Shop Cot Beds Shop Nursing Chairs Shop Nursery Room Sets Shop Pushchairs Shop Car Seats Shop Mattress

Babymore, a renowned nursery brand and leading supplier of baby products. Our vision is to create unique, stylish designs that are expertly crafted with the utmost care to help families start their new journey together.

With changes in lifestyle, technology, safety and fashion, Babymore products meet the diverse needs of parents seeking convenience, style and value.

Designed in the UK, through research and our own invaluable experience as parents, Babymore offers a wide range of innovative award-winning products, from cribs, cots, cot beds, nursery furniture and complete room sets, to pushchairs and car seats.

The Babymore collection embraces traditional timeless designs as well as the latest trends so that whatever your requirements, we have everything you need for your precious bundle from birth and beyond!


Kontaktuppgifter

3,9

Bra

TrustScore 4 av 5

157 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 80 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,9

Alla omdömen

(157)

15 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

We bought a Babymore Mona nursery set…

We bought a Babymore Mona nursery set for our daughter. It included a cot bed and chest of drawers. The quality of both is excellent. However, my husband had an accident whilst assembling the cot. Follwing an email to Babymore Customer Services Kamila Przeorska contacted me via the phone. She was very sympathetic and extremely helpful, I can’t thank Kamila enough for understanding our situation and quickly resolving it.
Thanks again Kamila
regards Linda

12 april 2024
Omdöme utan inbjudan
Logotyp för Babymore

Svar från Babymore

We're thrilled to hear how much you like your Babymore Mona nursery set! Your satisfaction truly makes our day. Our Customer Services team is here to make sure you have a wonderful experience, and it warms our hearts to know that you found them helpful and supportive. If there's ever anything else we can do for you, let us know. Thank you for choosing Babymore!

Betygsatt 5 av 5 stjärnor

Would Recommend

Order arrived quickly and very pleased with it.
Had to contact customer services with a query and response very quick and helpful

2 april 2024
Logotyp för Babymore

Svar från Babymore

Thank you for your feedback! We're glad to hear you had a positive experience with our product and customer service. If there's anything else we can help you with, feel free to reach out.

Betygsatt 5 av 5 stjärnor

Very sturdy

I am very impressed with this product. It is very sturdy and easy to put together, love the mattress as well. It fit perfectly in our nursery. Cot came with teething rail which is a bonus

26 mars 2024
Logotyp för Babymore

Svar från Babymore

Thank you for your review! We're pleased to know you love the product and it's perfect in your nursery. Happy parenting!

Betygsatt 5 av 5 stjärnor

Outstanding customer service

We purchased the Travel System which we would highly recommend, however where Babymore excels more than most companies is the excellent customer service. We had misplace an attachment to our Pram and reached out to Babymore for assistance. They promptly sourced the item and responded to us so that we could replace it extremely quickly.

Thank you Peter

1 mars 2024
Omdöme utan inbjudan
Logotyp för Babymore

Svar från Babymore

Thank you for your feedback!

Betygsatt 5 av 5 stjärnor

Excellent product and customer service

I bought an Aston drop side cot from Babymore. There was a slight problem with product on delivery. I spoke to Debbi from Customer Services. I must say that she was excellent. She ensured the matter was put right immediately without any fuss. She kept me informed constantly and hurried a replacement through. Can fully recommend. Thank you Debbi and Babymore. Lovely cot.

16 februari 2024
Omdöme utan inbjudan
Logotyp för Babymore

Svar från Babymore

Thank you for your kind words! We're really pleased to hear that you had a great experience with our Customer Service, especially Debbi. If there's anything else we can help you with, feel free to reach out.

Betygsatt 5 av 5 stjärnor

Great communication and swift delivery

Great communication and swift delivery!
Would certainly use again

2 januari 2024
Logotyp för Babymore

Svar från Babymore

We're really happy to hear that you're satisfied with our customer service and delivery time. Thank you for sharing your experience with us!

Betygsatt 5 av 5 stjärnor

Delivered on time

Delivered on time, easy to assemble, a present for the granddaughter who loves the chair

21 januari 2024
Logotyp för Babymore

Svar från Babymore

Thank you for your review! We're delighted to hear the chair was delivered on time, easy to assemble, and most importantly, a hit with your granddaughter. If there's anything else we can assist you with, feel free to reach out.

Betygsatt 5 av 5 stjärnor

Purchase the nursing rocking chair

Purchase the nursing rocking chair - extremely comfortable, my wife uses it all the time to feed our new born. Should have purchased the foot stool as well as looks like they don’t sell that separately - get them together as a bundle. All in all a great nursing chair for mums.

15 december 2023
Logotyp för Babymore

Svar från Babymore

Thank you for choosing our nursing rocking chair! We're delighted to hear it provides extreme comfort for your wife during feedings. We appreciate your support!

Betygsatt 5 av 5 stjärnor

Let down by competitor, best thing ever!

I am restricted on space so needed a Petite cot from a reliable place which would be not only functional, but safe for my newborn baby. I narrowed it down to a possible 2 cots, 1 from a competitor and 1 from Babymore. I decided to go with the more expensive competitor only because they were a well known company who I’d purchased from before as opposed to BM who had never heard of. Needless to say my due date was fast approaching (19/12) and the competitor cot never arrived as the order was cancelled due to lack of stock so I was stuck. I therefore took a chance and purchased the BM cot and mattress (which had gone up in price after Black Friday) and i must say, it was the best purchase of my pregnancy. The cot is just a dream, the mattress is perfect and complies with all UK/EU standards, delivery was brilliant, it arrived within 3 working days and the set up was done in minutes - plus it fits in the allotted space perfectly and my daughter is very comfortable in it. Brilliant buy, don’t hesitate!!

11 december 2023
Logotyp för Babymore

Svar från Babymore

Thank you for sharing your experience! We're delighted to hear that our cot exceeded your expectations and provided the perfect solution. We're sorry to hear about your initial setback but are thrilled to have been the best purchase of your pregnancy. If you have any more needs or questions, feel free to reach out. Wishing you and your daughter all the best!

Betygsatt 2 av 5 stjärnor

It was supposed to be a drop-side cot

It was supposed to be a drop-side cot, but the side can’t drop after we assembled it. We tried a few times and it looks very fragile so we stopped trying. Stupid design.

15 december 2023
Logotyp för Babymore

Svar från Babymore

Hello Cathy,
We're really sorry to hear about your experience, but it appears that we haven't received any direct communication from you. Our drop-side mechanism is designed to function smoothly when assembled and used correctly. Please reach out to us directly so we can work together to ensure the best possible experience with our product. Your satisfaction is our priority.

*Update - We've noticed on the video supplied by you, that the cot was not being used as designed. The mechanism requires a simple two-step process: push in with your leg and then lift the panel to drop it down. The push itself will not cause the dropside to drop. Since providing you with this guidance, we haven’t heard back from you. We hope this resolves the issue and we would be grateful for your consideration in updating the review so it is in line with the circumstances.

Betygsatt 5 av 5 stjärnor

We put up our cot over the weekend and…

We put up our cot over the weekend and we love it! It's very stylish and the drop side will be so useful. We can't wait until our baby is big enough to use it but in the meantime our nursery is complete!

18 december 2023
Omdöme utan inbjudan
Logotyp för Babymore

Svar från Babymore

That's fantastic to hear! We're thrilled you love the cot and find it stylish. Wishing you a wonderful journey as you prepare for your little one. If you have any more questions or need assistance, feel free to reach out.

Betygsatt 5 av 5 stjärnor

Stella sleigh drop side cot

I had a problem with the order delivery which was partly my fault. Peter at Babymore was incredibly courteous and helpful, and persistent in helping to get things sorted out. Not only was the customer service good but, most importantly, we are delighted with the cot. It is just as stunning as we hoped. We particularly needed the drop sides to make it easier to lift out the baby.
Happy customers!

30 juli 2023
Omdöme utan inbjudan
Logotyp för Babymore

Svar från Babymore

Thank you for your understanding, and we're glad Peter could assist you efficiently and that you are pleased with the Stella sleigh drop side cot. If you have any more questions or need further assistance, feel free to reach out. Happy parenting!

Betygsatt 5 av 5 stjärnor

Good Web site

Good Web site, easy to use.
Fast delivery

8 december 2023
Logotyp för Babymore

Svar från Babymore

Thank you for your feedback!

Betygsatt 5 av 5 stjärnor

Problem resolved efficiently -happy with the services

Babymore Eva Sleigh cot is so beautiful. Sturdy and smooth with a very useful drawer to store few essential baby items too. The side slides down to settle baby easily. I bought this for my grandson holiday visit as the price is so reasonable. I bought a wrong size mattress nonetheless and so purchased a new one to fit. Babymore offered swift delivery as it was so close to my grand baby visit. Got it and feel so happy about this. Babymore is offered me a refund for the wrong size without hassle. Babymore products can be found on Amazon trade platform and so you get double reassurance for your consumer rights. I am very happy with the service after all. Would recommend Babymore to anyone.

5 december 2023
Logotyp för Babymore

Svar från Babymore

We're delighted to hear that the issue was resolved efficiently, and you're happy with our services. It's wonderful to know you find our Babymore Eva Sleigh cot beautiful and functional. Thank you for recommending us, and we appreciate your positive feedback!

Betygsatt 5 av 5 stjärnor

Recommend!

Great product, quick delivery and easy to assemble!

30 november 2023
Logotyp för Babymore

Svar från Babymore

Thank you! We're thrilled you love our product and had a smooth experience with delivery and assembly. We appreciate your feedback and look forward to serving you again.

Detta är Trustpilot

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