Babymore Omdömen 

157
TrustScore 4 av 5

3,9

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Fantastic customer service from Bethany who was very kind, understanding, and helpful. I have the Kimi Cot Acrylic and it is beautiful! I would recommend Babymore to my family and friends. Thanks agai... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

We purchased a 2nd hand Babymore Eva Cot but some key parts were missing including the drawer. Contacted Babymore directly. Debbi responded straight away and arranged for the missing parts to be dispa... Se mer

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Betygsatt 1 av 5 stjärnor

Worst bed ever used thrown in the recycling, whoever has designed it doesnt have a clue on how to build a good cot bed. Really flimsy and really difficult to build. I wouldn't recommend.

Företaget har svarat

Betygsatt 1 av 5 stjärnor

Don’t order if you live in a flat! My 30kg cot was left downstairs to collect, even though my building has a spacious lift. Street drop off is part of Babymore’s delivery conditions, I wish I kn... Se mer

Företaget har svarat

Företagsinformation

  1. Babyaffär
  2. Barnmöbelbutik

Om Babymore

Skrivet av företaget

Shop Cribs Shop Cot Beds Shop Nursing Chairs Shop Nursery Room Sets Shop Pushchairs Shop Car Seats Shop Mattress

Babymore, a renowned nursery brand and leading supplier of baby products. Our vision is to create unique, stylish designs that are expertly crafted with the utmost care to help families start their new journey together.

With changes in lifestyle, technology, safety and fashion, Babymore products meet the diverse needs of parents seeking convenience, style and value.

Designed in the UK, through research and our own invaluable experience as parents, Babymore offers a wide range of innovative award-winning products, from cribs, cots, cot beds, nursery furniture and complete room sets, to pushchairs and car seats.

The Babymore collection embraces traditional timeless designs as well as the latest trends so that whatever your requirements, we have everything you need for your precious bundle from birth and beyond!


Kontaktuppgifter

3,9

Bra

TrustScore 4 av 5

157 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 80 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,9

Alla omdömen

(157)

13 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

We bough a cot/bed from this company

We bough a cot/bed for my daughter, this cot was beautifully made , very sturdy, lovely spacious cot , large drawer at the bottom, would definitely recommend

20 augusti 2023
Omdöme utan inbjudan
Logotyp för Babymore

Svar från Babymore

Thank you for your feedback!

Betygsatt 1 av 5 stjärnor

I cannot give a review as have not…

I cannot give a review as have not received my delivery. Purchased 5th Aug 2024 with 2-3 days delivery. 12th August still not received. Contacted through website and no response.

5 augusti 2024
Logotyp för Babymore

Svar från Babymore

Hello Denise, I can see we received your email yesterday at 12:28 and have replied to your enquiry at 16:19, the review has been posted 1,5h later. As per my colleague's email, we are actively chasing our 3rd- party carrier to confirm what happened. Thank you for your patience and understanding.

*update* We tried reaching out multiple times via phone and email and we haven't heard back, please contact us urgently regarding your delivery on 0203 4755588. Thank you.

Betygsatt 5 av 5 stjärnor

Great products / Customer Service

I have recently purchased the travel system set, very good quality and delivered so quickly.
Amazing customer care service, very caring, helpful, assisting you all the way through.
Totally recommend!

6 augusti 2024
Omdöme utan inbjudan
Logotyp för Babymore

Svar från Babymore

Thank you for taking the time to leave a review! We're really glad you're satisfied with the product and our customer service. We look forward to serving you in the future!

Betygsatt 5 av 5 stjärnor

Excellent product

Excellent product, baby cot of high quality would recommend.

1 augusti 2024
Omdöme utan inbjudan
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Svar från Babymore

Thank you for your feedback!

Betygsatt 5 av 5 stjärnor

Fantastic service and high quality…

Fantastic service and high quality products. I have purchased the gliding crib and not only does it look stylish but baby loves sleeping in it. It is lightweight and portable so great for travelling. Highly recommend.

31 juli 2024
Omdöme utan inbjudan
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Svar från Babymore

We're really glad to hear your positive feedback! Thank you for taking the time to leave a review, we look forward to serving you in the future.

Betygsatt 5 av 5 stjärnor

We recently purchased the Nursing chair…

We recently purchased the Nursing chair with stool and it is a brilliant product. Very comfortable to sit on and it always helped sooth and calm our baby, they would regularly take contact naps on us when using the rocking chair. Would 100% recommend to any future buyers!

22 juli 2024
Omdöme utan inbjudan
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Svar från Babymore

Thank you for your review!

Betygsatt 5 av 5 stjärnor

Eva Sleigh CotBed

The bed is well made and solid. the instructions are fairly simple to follow and didnt take me long to put together. you can even change it to a bed for your kid when you no longer need a cot and the draw underneath can hold lots of the bays things. we also used it again for our second daughter so very happy with our purchase.

8 juli 2023
Omdöme utan inbjudan
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Svar från Babymore

Thank you for your review! We're glad to hear you're satisfied with your product and can now use it for your second child.

Betygsatt 5 av 5 stjärnor

Excellent customer service.

Excellent customer service,my package arrived with slight damage in transport and whilst damage was caused it allowed dirt to ingress onto the white upholstery of the nursing chair, I took the pictures and contacted supplier who has sent out a replacement cover straight away.

24 juni 2024
Logotyp för Babymore

Svar från Babymore

Thank you for your feedback. We're glad we were able to resolve your query efficiently and hope you can now enjoy your nursing chair!

Betygsatt 3 av 5 stjärnor

Freya Boucle nursing chair

Ordered the Freya nursing chair. Lovely chair; although had to wait for over 2 months as was on back order. Chair was quite difficult to put together it was a 3 person job as the material was extremely thick. Although this being a positive it was still a struggle to assemble. Also didn’t have enough bolts to put together the chair; you’re supposed to get 10 small and we only received 6 so had to purchase more from Amazon. Considering the price we paid for the chair I would expect all elements to be provided. Comfortable to sit in and lovely material, still very happy with the quality, however just a shame on a couple hiccups.

24 juni 2024
Logotyp för Babymore

Svar från Babymore

Thank you for your review. We are genuinely sorry to hear that you were missing some fixings from your Freya Nursing Chair.
In the assembly manual, you will find our contact telephone number and email address, but we note we have not received any contact from you. We are here to happily assist you with any issues regarding your purchase and our support team have contacted you directly via email to offer assistance. Spare fixings are available, and we can swiftly supply you with what you need.
We understand that you sourced parts from Amazon, but we'd always recommend using original manufacturer parts to ensure the safe use and longevity of the product.
We would love the opportunity to assist you and hopefully encourage you to update your review positively. We are on standby to supply you with the necessary parts; please feel free to get in touch - 02034755588.
Babymore

Betygsatt 5 av 5 stjärnor

Air Glide Crib

The air glide crib has been a game changer when it comes to our baby’s sleep, he settles so much better than a traditional Moses basket, or next to me which was much too big for a newborn. When we required a replacement part, customer services were in touch really quickly and sorted it for us. Would highly recommend.

24 juni 2024
Omdöme utan inbjudan
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Svar från Babymore

Thank you so much for your wonderful review! We're thrilled to hear that the Air Motion Gliding Crib has made such a positive difference in your baby's sleep and that our customer service team could assist you promptly with the replacement part. Your recommendation means a lot to us!

Betygsatt 5 av 5 stjärnor

A very happy customer!

The babymore air motion gliding crib is such a brilliant design, our baby has slept so well in it. The rocking motion is really easy and smooth, perfect for getting the baby back to sleep at night. It's also incredibly simple to assemble and pack up, and is light and convenient to transport. Babymore responded very quickly to my emails, too. A very happy customer!

19 juni 2024
Omdöme utan inbjudan
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Svar från Babymore

Thank you for your heartwarming feedback! We're really glad to hear you and your little one like our Air Motion Crib. Fast response to enquiries is exactly what we aim for and we're happy to hear you are satisfied with our customer service team. We look forward to serving you in the future. Happy parenting!

Betygsatt 5 av 5 stjärnor

I purchased a cot bed from Babymore and…

I purchased a cot bed from Babymore and it’s fantastic—sturdy and stylish. Kamila from customer service was incredibly helpful in replacing a drawer front quickly and efficiently. Excellent product and support. Highly recommend!

14 juni 2024
Omdöme utan inbjudan
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Svar från Babymore

Thank you for your review. We're glad to hear you found our customer service representative helpful, that's exactly what we aim for!

Betygsatt 5 av 5 stjärnor

Great customer service spare parts

Great customer service when I needed spare parts . Quick to respond and easy to place the order . Highly recommended

8 juni 2024
Omdöme utan inbjudan
Logotyp för Babymore

Svar från Babymore

Thank you for your review. We're glad to hear you had a nice and easy experience with our customer service! We look forward to serving you in the future.

Betygsatt 5 av 5 stjärnor

Great customer service

Great customer service, delivery was really fast. Would recommend 100%

29 april 2024
Logotyp för Babymore

Svar från Babymore

Thank you for your feedback!

Betygsatt 5 av 5 stjärnor

Brilliant Service all round

Ordered cot and dresser changer through Babymore. The ordering was easy, was kept updated throughout the delivery process and arrive. Had issues with broken parts to which customer service has been excellent. Would definitely recommend to others!

16 maj 2024
Omdöme utan inbjudan
Logotyp för Babymore

Svar från Babymore

Thank you for your fantastic feedback! We're glad you had a smooth ordering and delivery process with Babymore. We apologise for the transit damage, but are happy our customer service could assist you. We appreciate your recommendation and look forward to serving you again!

Betygsatt 5 av 5 stjärnor

Amazing baby cot and excelente costumers services. Thank you.

This is my first review on a product to help others to buy a cot bed that we love and become a part of our growing family .The price is more than reasonable for the quality of this item. it will definitely look beautiful in any nursery we have had ours for just over a year from new born to a bed and happily for us it's going back to being a new born cot. The ease of use of the drop down side for putting the baby down and not struggling or waking the baby works well. Assembly was also so easy,no DIY experience needed. I would definitely highly recommend this bed cot for it's luxurious looks and ease of use with plenty of storage for bedding in the under draw. A big thumbs up for us and for many years to come.

3 maj 2024
Omdöme utan inbjudan
Logotyp för Babymore

Svar från Babymore

Thank you for taking the time to share your experience with our cot bed! We're delighted to hear that it has been a seamless addition to your nursery, providing both functionality and elegance. Your recommendation means the world to us, and we're thrilled to have been a part of your family's journey.

Betygsatt 5 av 5 stjärnor

I love Babymore products they are very…

I love Babymore products they are very solid and last very long time, I have my pushchair set since my little born and till now , she is over 2 years old. Amazing quality all the way, and costumer service very responsive and supportive. Thank you so much ☺️

19 april 2024
Omdöme utan inbjudan
Logotyp för Babymore

Svar från Babymore

Thank you for your lovely feedback! We're delighted to hear that you're enjoying our Babymore products and that they've been so reliable for you and your little one. Your satisfaction is our priority, and we're glad to have been able to support you. If you ever need assistance in the future, feel free to reach out.

Betygsatt 5 av 5 stjärnor

Fantastic product and exceptional…

Fantastic product and exceptional customer service. Would highly recommend purchasing one of their cot beds.

18 april 2024
Omdöme utan inbjudan
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Svar från Babymore

We're thrilled to hear that you had a fantastic experience with our product and customer service! Thank you for recommending our cot beds. We truly appreciate your support and hope to continue exceeding your expectations

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