Autonomous Inc Omdömen 

2 904
•
TrustScore 4.5 av 5

4,5

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Ashley was a huge help! I panicked when I realized I entered the wrong shipping address and the worry immediately faded when I was met with her kindness, humor and help. Big fan of the desk already, a... Se mer

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Betygsatt 1 av 5 stjärnor

Your instructions really sucks! Videos are useless! I really don’t understand how hard it is to mention in email or generate a video using AI or generate pictures using Claude to simply clearly mark “... Se mer

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Betygsatt 5 av 5 stjärnor

I was reaching out regarding my Autonomous SmartDesk 2 Home, which has stopped lifting entirely. Alice from Autonomous reply the next day with a fix/reset of the desk and everything was back to... Se mer

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Betygsatt 5 av 5 stjärnor

The Autonomous Core desk and chair set has been a great addition to my home office. The desk feels solid and stable even at full height, and the electric adjustment is smooth and quiet — no jarrin... Se mer

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Företagsinformation

  1. Leverantör av kontorsutrustning

Skrivet av företaget

The Everything Store for WFH ✨Best prices on a wide selection of high quality products. 🎉Log-in to access the best prices today! We build products for you to #worksmarter. Join the movement. #iamAutonomous #beAutonomous #autonomousdotai. Autonomous engineers stuff that frees you up to be adventurous. Let life take centre stage - go on impromptu getaways, take in the sights and see the world around you. For the world to truly be at your fingertips, you need the right tools.


Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

3 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 68 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,5

Alla omdömen

(2 904)

331 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Amazing chairs and incredible support.

Amazing chairs and incredible support.

I had two Autonomous ErgoChair Pro since 2023. They came in perfect condition and we've been using tem >13h a day.

When I needed support because my order was tricky, the team was really nice and, 3 years later, when I tried to order a small replacement because a part is a bit worn off, they also helped me and made my experience smooth and nice.
I would totally trust them.

18 maj 2026
Omdöme utan inbjudan
Logotyp för Autonomous Inc

Svar från Autonomous Inc

We truly appreciate you taking the time to share your experience! Taking care of our customers years after their purchase is just as important to us as the day they buy.

Knowing that our ErgoChair Pro is keeping you comfortable through those massive 13-hour days means everything to us. Thank you for your trust!

Betygsatt 5 av 5 stjärnor

Excellent thought still have a little…

Excellent thought still have a little stain on the seat

13 maj 2026
Logotyp för Autonomous Inc

Svar från Autonomous Inc

Thank you for the review! We're thrilled you love it, though we're sorry about that little stain. Most of our seat materials are easy to clean. A quick wipe with a damp microfiber cloth and mild soap usually does the trick!

If that doesn't work, please contact our email support team so we can make this 100% right for you!

Betygsatt 5 av 5 stjärnor

The chair is an absolute unit but…

The chair is an absolute unit but comfortable to use on a daily basis. Building the chair was quite easy to do and only took about 30 min to complete. The only thing I’d recommend is that there be a video on what each lever on the chair does for those who are unfamiliar with ergonomic chairs.

18 maj 2026
Logotyp för Autonomous Inc

Svar från Autonomous Inc

An absolute unit—we love that! You make a fantastic point about the controls. We actually do have video 'Autonomous Chair Ergo Operation Guide' on our offical YouTube channel that that breaks down exactly what every single lever does.

Thank you for the great feedback and enjoy the chair!

Betygsatt 5 av 5 stjärnor

Great chair

Great chair. Happy with the experience.

13 maj 2026
Logotyp för Autonomous Inc

Svar från Autonomous Inc

Short and sweet—we love it! Thank you for the 5 stars, and happy sitting

Betygsatt 5 av 5 stjärnor

Love my desk

Love my desk. Easy to assemble and very sturdy

12 maj 2026
Logotyp för Autonomous Inc

Svar från Autonomous Inc

We love that you love it! Sturdiness and easy assembly are exactly what we aim for with our desks. Enjoy your new workspace!

Betygsatt 5 av 5 stjärnor

I'm absolutely loving my stand/sit…

I'm absolutely loving my stand/sit desk. The best decision I made since I work from home a lot. Thank you Autonomous for making such a great product!

12 maj 2026
Logotyp för Autonomous Inc

Svar från Autonomous Inc

This makes our day! Thank you for the awesome shout-out, and enjoy your upgraded workspace.

Betygsatt 5 av 5 stjärnor

Autonomous great customer service

Autonomous great customer service

I ordered a standing desk and an ergo chair around 4 years ago and they are still in great shape. recently my kids jacked up the arm rest padding so I contacted support to help me out. The were kind, quick, and diligent to help me pinpoint the exact model and parts I needed. Amazing customer service. 5/5

14 maj 2026
Omdöme utan inbjudan
Logotyp för Autonomous Inc

Svar från Autonomous Inc

Four years later and we've still got your back! We're thrilled we could make getting those armrests a smooth experience for you.

Here’s to many more years with your Autonomous setup!

Betygsatt 5 av 5 stjärnor

Great customer service and product

I had ordered a chair and was very frustrated when it wasn't delivered at the anounced date. Furthermore, I was furious when I realised that their website just moves the shipment date to "tomorrow" everyday.

I expressed my frustration online and the Autonomous team saw it. They immediately contacted me, appologised for this issue and proposed an extremely generous deal which resolved this situation shortly. It is the first time when I see how truly concerned people are with making customers' experience positive.

My new Chair Ergo is very good. My back and neck pain are gone, and I can finially feel comfortable while working. The chair is well designed and extremely stylish.

If you're looking for a decent office chair for your home - choose Autonomous.

14 maj 2026
Omdöme utan inbjudan
Logotyp för Autonomous Inc

Svar från Autonomous Inc

We are sorry for the delivery delay and the frustration it caused. We want to make this right for you. Our support team has just sent you an email from human@autonomous.ai.

Please check your inbox so we can assist you right away!

Betygsatt 3 av 5 stjärnor

Nice but Design Needs Work

I had the ErgoChair Ultra 1, but it Seems like the Model 2 has a nicer Base and Frame, however I do not like the armrests and feel that it's a downgrade due to how wobbly they are. I would prefer them to be fixed instead of wobbly and loose. I think the head rest should be able to swivel more horizontally to fit all head types and they way that you rest your head backwards. I find that this design keeps my head to far forward putting excessive tension/ strain on my neck.

9 maj 2026
Logotyp för Autonomous Inc

Svar från Autonomous Inc

Thank you for the honest review! We're happy to hear the new base and frame met your expectations.

Since our chairs focus on dynamic ergonomic adjustments, the feel can vary, but we will certainly pass your comments along to our product development team for future consideration.

Betygsatt 5 av 5 stjärnor

Alice T was very helpful

Alice T was very helpful, sending me detailed disassembly instructions (and videos). My chair's armrest came loose, but this was the result of a screw becoming disengaged. It was easily fixable. No replacement parts were needed and the chair is as good as new.

13 maj 2026
Betygsatt 5 av 5 stjärnor

I really love that chair

I really love that chair! I work full time from home and in the evening I need to study university.. since I have that chair my back doesnt hurt anymore im sooo confortable!

11 maj 2026
Logotyp för Autonomous Inc

Svar från Autonomous Inc

We are so happy to hear this! Working full-time plus university studies is a huge grind, and it’s amazing what the right chair can do for back pain. Keep up the hard work, and enjoy the comfort!

Betygsatt 5 av 5 stjärnor

Customer Support is very good!

I had a support chat with Ashley and she was so knowledgeable about the chair parts and how to assemble them. Unbelievable customer support! This experience has earned them a life long customer. Plus they have great chairs.

12 maj 2026
Omdöme utan inbjudan
Logotyp för Autonomous Inc

Svar från Autonomous Inc

Thank you so much! We’ll be sure to pass this along to Ashley; they will be thrilled to know their expertise made such a difference. We’re so glad you’re happy with the chair and the service.

Betygsatt 5 av 5 stjärnor

Ashley was wonderful and gave excellent…

Ashley was wonderful and gave excellent instructions. Issue was resolved and service was quick. Thank you I really like this desk

8 maj 2026
Omdöme utan inbjudan
Logotyp för Autonomous Inc

Svar från Autonomous Inc

We're so glad Ashley could help you out! Thank you for the feedback, and we're happy to hear you're loving your new desk.

Betygsatt 5 av 5 stjärnor

When support goes right for old hardware

I bought my autonomous table back in 2017, after it stopped working, I tried all the online steps for troubleshooting and nothing worked according to me. Years later I decided to contact autonomous to see if I could get a replacement motor or warranty if I had any. I didn't since my table is so old. Yet Alice was so kind and told me they didn't carry the motor nor did I have warranty any longer but she provided me with the troubleshooting steps once again. Since she had been so wonderful I decided to try them again and now my autonomous table is back and alive (technically speaking) Thank you Alice T.!

7 maj 2026
Logotyp för Autonomous Inc

Svar från Autonomous Inc

We’re so happy to hear your 2017 desk is back in action! Alice will be thrilled to see your kind words. Thank you for staying with us all these years—enjoy your workspace!

Betygsatt 5 av 5 stjärnor

Chair repair

Super helpful to help get my chair fixed!

Great customer service!

5 maj 2026
Logotyp för Autonomous Inc

Svar från Autonomous Inc

Thanks for the feedback! We’re so glad we could help you get your chair back in top shape. Enjoy the comfort!

Betygsatt 5 av 5 stjärnor

Good customer service

They reached out to me and my issue is resolved. The problem was with the delivery driver. Not them

4 maj 2026
Omdöme utan inbjudan
Logotyp för Autonomous Inc

Svar från Autonomous Inc

Sorry again for the delivery experience and the inconvenience it caused.

We’re glad our support team was able to make things right, and thank you for taking the time to update your review. We hope you enjoy the product!

Betygsatt 5 av 5 stjärnor

Super desk frame!

The desk frame was extraordinarily built well. Only complaint was the assembly directions. They left out a couple of steps, but otherwise a great experience. I should also mention that the packaging was absolutely perfect.

26 april 2026
Logotyp för Autonomous Inc

Svar från Autonomous Inc

Thank you for your feedback! We’re glad to hear you’re happy with the desk frame quality and packaging.

We also appreciate your note about the assembly directions and will share it with our team for improvement. Hope you continue enjoying your desk!

Betygsatt 5 av 5 stjärnor

Reliable quality

Nice quality, reliable delivery service. I paid someone from TaskRabbit to help me put it together, so no pain for me at all!

27 april 2026
Logotyp för Autonomous Inc

Svar från Autonomous Inc

Thanks so much for sharing your experience! We’re happy to hear the quality met your expectations and the delivery went smoothly.

Smart move getting a hand with assembly too. We hope your new setup serves you well!

Betygsatt 5 av 5 stjärnor

The Ergo Pro desk chair is the ultimate…

The Ergo Pro desk chair is the ultimate in comfort. Although I must admit the height adjustment could have been an inch or two shorter. Otherwise, we have had nothing but an excellent experience from Autonomous and the chair.

1 maj 2026
Logotyp för Autonomous Inc

Svar från Autonomous Inc

We’re so glad to hear you’re enjoying the comfort of your Ergo Pro chair!

Thank you for your note about the height adjustment and we will share it with our team as product feedback. Hope the chair continues to serve you well.

Betygsatt 5 av 5 stjärnor

I didn’t receive one of the pieces in…

I didn’t receive one of the pieces in my order, which was frustrating at first - but I have to say, the team handled it incredibly well. As soon as I reached out, they jumped in right away to help resolve the issue. Customer service was very helpful, responsive, and genuinely cared about making things right. Really appreciate the quick support!

30 april 2026
Omdöme utan inbjudan
Logotyp för Autonomous Inc

Svar från Autonomous Inc

We’re sorry one piece was missing from your order, but we’re glad our team could step in quickly and help resolve it for you.

Thank you for recognizing the support experience. Have a nice day ahead!

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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