If you need a professional who knows what his doing then you need to chose Alaur of ARC Consultants Ltd Kept me updated throughout from initial phone call though to the end with a follow up call af... Se mer
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After checking the reviews, I contacted Alaur to survey the property I was planning to purchase. I was looking for professional advice, and he ticked all the boxes. His expertise and honest guidance s... Se mer
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10/10. Looked online for top rated surveyors in the area and came across ARC. Thanks to Nahida for taking my initial enquiry and a huge thanks to Alaur for all the help you've given us. Will defini... Se mer
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Fantastic service from start to finish. Alaur was professional, thorough and extremely helpful throughout the process. Everything was explained clearly, and all questions were answered promptly. Would... Se mer
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ARC is a niche and independent practice of Chartered Building Professionals based in Leicester providing property advice to clients across Leicester, Wigston, Oadby, Blaby, Lutterworth, Market Harborough, Loughborough, Leicestershire villages and surrounding areas such as but not limited to - Northamptonshire, Coventry, Rugby, South Nottinghamshire. Our local knowledge means we understand common issues in properties across the area; from 1930s semis to modern developments. Independent & honest advice, and we are not a volume-driven surveying firm. That means - No pressure to upgrade unnecessarily. No generic reports. No call centres. Just straight forward, professional advice focused on helping you make the right decision. Our reputation is built on being dependable and providing transparent advice from our team who have over 25 years’ experience leading to a broad knowledge base of domestic dwellings. Our surveyors are experienced in compiling reports, defects assessments, assessing subsidence related damages etc. Our proactive approach is based on being forward thinking and devising innovative strategies, ensuring we deliver success for every client. ARC’s clients include, but not limited to, local authorities, private individuals, companies, insurers and adjusters. Homebuyer Surveys & Building Surveys When purchasing a new home, there are three types of surveys available on the market. ARC Consultants Ltd provides all levels of RICS HomeBuyer Surveys in Leicester, across Leicestershire and surrounding areas with quick turnaround and clear, thorough reports. clear advice, fast reports and no upselling. Subject to the level of report, we will provide you with a detailed, easy-to-understand HomeBuyer Report within 24–48 hours, plus a same-day call with your surveyor so you know exactly what you’re buying. Level 1 Homebuyer Survey Report (Formerly Condition Report) Level 2 Homebuyer Survey Report Level 3 Homebuyer Full Building Survey Report Why buyers choose ARC Consultants ✔ Reports delivered in 24–48 hours ✔ Same-day verbal summary after inspection ✔ Speak directly to your qualified surveyor ✔ No upselling or unnecessary recommendations ✔ Clear, jargon-free reports you can actually understand ✔ Post report support with a video call service FAQ - How long does a HomeBuyer survey take? Reports are typically delivered within 24–48 hours of inspection. Can I speak to the surveyor? Yes — we provide a same-day verbal summary and are happy to discuss the report. Do I need a Level 2 or Level 3 survey? We’ll advise you honestly based on the property, even if that means recommending a cheaper option. Insurance Claims At ARC we have many years working within the insurance industry and, as consultants, directly for insurers. This has led to us being experienced in understanding the processes involved in dealing with insurance reinstatements for all major perils including subsidence, fire, flood and escape of water. Contrary to popular beliefs, insurers are there to help affected homeowners with empathy, providing indemnity appropriately to the level of cover under the policy. Insurers will often utilise experienced and knowledgeable suppliers in order to reach that objective. Unfortunately, sometimes due to exceptional circumstances and/or differing opinions, further support could be required. The policyholder is often allowed to instruct an independent building surveyor to act on their behalf to provide the necessary support and oversight of the reinstatements. Under the terms of the home policy, the fees (often worded as “professional fees”) forming part of the claim. At ARC, we differ from claims assessors, who will want to involve their own suppliers which can then lead to protracted discussions and the associated unnecessary delays. We fully understand the challenges that can be faced for both the homeowner and the insurer, and in acknowledgement, we would only work alongside the insurer and their appointed suppliers, ensuring both parties are fully supported throughout the period of reinstatement. We find working with the appointed adjuster, their preferred surveyor and/or their approved panel contractor often provides the most optimum route. Subsidence can take place when the ground beneath your property’s foundation moves down, leading to the structure to move. Have you noticed tapering cracks diagonal in appearance? Have they appeared suddenly whether internally or externally? If you are unsure or suspect your property is suffering from subsidence, the cause of the damage will need to be identified and a report provided. Should subsidence be confirmed, this report can then be forwarded to your insurers for their further review, with a view to accepting a valid claim, subject to an applicable excess. The cost of the report would usually form part of the claim. Your insurers can then take the lead who will appoint various specialists (adjusters, site investigation team, mitigation team etc) who will manage the claim ensuring your property is made safe from continuous movement, along with the appropriate repairs. We have over 25 years experience dealing with properties suffering from subsidence, we therefore have the knowledge to guide you on the process.
Kontaktuppgifter
Wigston, LE18 2HR, Leicester , Storbritannien
- 07984956785
- info@arcconsult.co.uk
- arcconsult.co.uk
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Can’t fault my experience!
From start to finish Alaur was great! Communication was quick, responsive and informative with nothing to fault. Everything was explained clearly but also some helpful points for the future of my sale also which was great to get. Will definitely recommend and use again!
19 januari 2026
Svar från ARC Consultants Ltd
Thank you so much for taking the time to leave us this review
We're really glad to hear that your were happy with the whole process and that the communication was clear and helpful throughout.
It was a pleasure working with you, and we're happy the additional advice for your future also came in handy too.
We really appreciate the recommendation, and we’d be more than happy to help again any time.
ARC Consultants - Homebuyer's Survey
We contacted ARC Consultants, on recommendation by our estate agents, and after receiving a competitive quote for a ‘Level 2’ homebuyer survey, Alaur quickly fixed an appointment with the seller and conducted the survey. The survey itself was very thorough and highlighted some minor issues which the seller rectified, which in turn gave us confidence to proceed with the house purchase.
We found Alaur to be responsive, professional, extremely thorough and very friendly. We have no hesitation in recommending ARC Consultants.
23 december 2025
Svar från ARC Consultants Ltd
Thank you so much for taking the time in sharing your experience.
We're really pleased the survey gave you the confidence to move forward, and also that the process was smooth and thorough for you.
It was a pleasure working with you both, and we really appreciate your recommendation. Wishing you all the best in your new home!
After our first purchase fell through…
After our first purchase fell through due to unforeseen circumstances we already knew we wanted to appoint Alaur as our surveyor for a 2nd property we found. Alaur was on hand and available for our home survey despite it being around the busy festive period. His report was detailed, thorough and he always makes time to go through any questions we have no matter how big or small. He spent over an hour with us on a video call explaining the report and highlighting all aspects of the property. You can clearly tell he has a vast amount of experience in this field. He explains things in a way that is logical and really helps with making an informed decision on the property in question. Would recommend anyone who needs a home survey to use ARC consulting ltd.
29 december 2025
Omdöme utan inbjudan
Svar från ARC Consultants Ltd
Thank you so much for sharing this, we're were really happy you came back to us for your second property and that we could help you again, especially, as you say, during the busy Xmas period.
We really appreciate your trust and recommendation, wishing you all the best with your new home.
Excellent service
We had a great experience with ARC Consultants from start to finish. They really took the time to understand our specific needs, particularly around assessing and working with a load-bearing wall, and tailored their advice accordingly. Communication was clear and consistent throughout the entire process, with personalised emails that made everything easy to follow and reassuring. We never felt rushed or pressured to commit, which was a refreshing change compared to other companies that tend to bombard you with phone calls. ARC were professional, responsive, and genuinely focused on what was best for the house we are buying. We would highly recommend them to anyone looking for reliable and considerate consultants.
6 januari 2026
Omdöme utan inbjudan
Svar från ARC Consultants Ltd
Thanks so much for the lovely review
We're really glad you had such a positive experience and that you were happy with our tailored advice advice and approach. Clear, personalised communication and giving you the space to make informed decisions are really important to us, so it’s great to hear that was achieved.
Thanks again for the recommendation, and we wish you all the best with your new home.
Can’t recommend ARC enough
Can’t recommend ARC enough, they went out and did the property survey, gave me a call straight after to update me and give me a run down of everything and had the report back to me the following day. Very well priced, fast efficient service and I would use again in the future and recommend. Thank you for your service.
16 december 2025
Svar från ARC Consultants Ltd
Thank you for taking the time to leaving your amazing feedback.
We're really glad to hear you were happy with our service; providing clarity, timely updates and a detailed report is always a priority, so we're glad it made the process smooth for you.
We really appreciate your recommendation and look forward to assisting you again in the future
Svar från ARC Consultants Ltd
Thank you so much for your feedback
We're happy to hear of your experience. Your comments mean a lot and we really appreciate you sharing this.
Would recommend. Great communication throughout the…
Great communication throughout the process. Verbal feedback following the survey was given in a way that was easy to understand. The report was sent through very promptly. It was great that positives were highlighted and minor issues about the house were communicated in a way that instilled confidence that they were only “minor”. Very friendly and professional service.
24 november 2025
Svar från ARC Consultants Ltd
Thank you so much for your feedback
We're happy to hear that everything was clear and reassuring throughout the process, highlighting both positives and minor issues in a balanced way. This is something we always aim for, so we’re glad it gave you the confidence.
We appreciate your recommendation and your kind words about the service
Our quote was very competitive
Our quote was very competitive, and the online reviews were exceptional.
I found ACR to be excellent communicators, providing a trouble-free professional service.
The survey was prompt and included thorough details in the report.
Highly recommended!
18 november 2025
Svar från ARC Consultants Ltd
Thank you so much for your fantastic feedback
We're really happy to hear you found our communication clear and the process made easy for you. Providing a timely, detailed survey and a smooth experience is always our aim, so your comments mean a lot.
We really appreciate your recommendation for us.
Highly professional service
Highly professional service. Extremely clear around timelines for completion and what the service included. Full verbal debrief of the findings prior to forwarding the comprehensive and easy to understand final report. Would highly recommend and will use again for future purchases if required.
17 november 2025
Omdöme utan inbjudan
Svar från ARC Consultants Ltd
Thank you so much for your kind words
We're glad to hear you found the service clear and timely, and that the call was helpful before receiving the full report. Providing clarity and reassurance is always our priority, so your feedback means a lot.
We really appreciate your recommendation
Svar från ARC Consultants Ltd
Thank you for highlighting what you experienced.
We're so pleased to know these aspects stood out for you; they’re always at the forefront of what we aim to deliver.
Your feedback means a lot and we truly appreciate it.
I had a fantastic experience
I had a fantastic experience. I felt that everything was explained to me in depth and i felt comfortable asking any questions. The advice was professional and honest. I would highly recommend using Arc consultants.
3 november 2025
Svar från ARC Consultants Ltd
Thank you so much for your wonderful feedback.
We're glad to hear that you felt comfortable throughout the process and found the advice clear and honest. It’s always our goal to make things as straightforward and reassuring as possible.
We really appreciate your recommendation and look forward to helping again if needed in the future.
Highly recommended!
A brilliant service from start to finish. A very thorough report and I particularly appreciated the call to discuss the report and the offer of a follow-up call later if required. Very competitive pricing too! I have no hesitation in recommending Alaur and ARC Consultants for RICS surveys.
4 november 2025
Omdöme utan inbjudan
Svar från ARC Consultants Ltd
Thank you so much for your generous feedback, we're really pleased to hear you were happy with the service and found the report thorough and helpful.
It was a pleasure discussing the findings with you, and we're always happy to offer follow-up support whenever needed.
We truly appreciate your recommendation and your kind words about ARC Consultants.
Alaur from ARC Consultant was very…
Alaur from ARC Consultant was very professional and very helpful with a survey on my new property.
He went out his way to help me as doing a purchase on my own.
High recommend this company
24 oktober 2025
Svar från ARC Consultants Ltd
Thank you so much for your kind words and recommendation, we're really glad we could support you through your property purchase.
We understand how important it is to feel confident when navigating the process on your own, so we're pleased to hear the service felt helpful and reassuring.
It was a pleasure working with you, and we truly appreciate your trust in us.
Good experience
Quick, effectient
Good answers
Not shy for a phone call either.
A nice change in a process that can be impersonal
29 oktober 2025
Svar från ARC Consultants Ltd
Thank you for your kind feedback, we're really glad you found the process efficient and easy to navigate.
We always aim to keep communication clear and personal, so it’s great to hear that made a positive difference.
We appreciate your support!
Did a great job!
26 september 2025
Svar från ARC Consultants Ltd
Many thanks for taking the time to leave us a review, your feedback is appreciated
10/10 would recommend!
Alaur knew his stuff, made everything really easy to understand, is friendly and professional, doesn't spam with email and calls. An excellent service from start to finish
28 oktober 2025
Omdöme utan inbjudan
Svar från ARC Consultants Ltd
Thank you so much for your kind words, we're really glad you found the service clear, professional, and easy to work with.
We always aim to provide helpful insights without overwhelming communication, so it’s great to hear that struck the right balance.
We truly appreciate your recommendation and wish you all the best in your new home.
Thanks
Fantastic Service!
Alaur has been absolutely brilliant. He carried out a level 2 survey for a house purchase, and produced a very detailed and informative document explaining the results. He then called on the same day to summarise the results, as well as offering a video call to go through any concerns/run through the results in greater detail. Through all of this, Alaur has been super easy to communicate with, very kind, and also been so helpful in answering any questions. We’d absolutely recommend him! Oh and very fair pricing for such service too!
1 oktober 2025
Svar från ARC Consultants Ltd
Thank you so much for your kind and thoughtful review, we're really pleased to hear that you found the service detailed, informative, and easy to engage with.
It was a pleasure supporting you through your home purchase, and we're glad the report and follow up calls helped provide clarity and confidence. We always aim to be approachable and thorough, so it’s great to know that came across.
Your recommendation means a lot, and we're grateful you found the pricing fair too. If you ever need anything in the future, we’d be more than happy to help again.
Would use no one else for this service!
I hired Arc Consultants to complete a Level 2 survey for my new property purchase after receiving three referrals, including this one from my real estate agent. From the very beginning, Alaur was highly professional and transparent about the entire process. He clearly explained how the survey would be conducted, how the results would be presented, and even provided his direct phone number and email so I could reach out with any questions at any time.
Alaur completed the survey well ahead of schedule and delivered a detailed, well-structured report. What truly stood out was the level of detail — the comprehensive photographic evidence, clear observations, and practical recommendations for addressing each highlighted issue. Having previously used another survey provider for a different property, I could clearly see the difference in the quality and professionalism that Arc Consultants deliver.
Their reports are not only thorough but also personalized and easy to understand. I also appreciated that Alaur offered to arrange a Teams call to discuss any open questions — a level of service that’s rare to find.
I can confidently say that if I ever need a survey service again, I will turn to Arc Consultants without hesitation. I strongly recommend them to anyone seeking a professional, 360° Level 2 survey and consulting service.
9 oktober 2025
Omdöme utan inbjudan
Svar från ARC Consultants Ltd
Thank you so much for your thoughtful and detailed review, we truly appreciate your kind words and the trust you placed in ARC Consultants.
It was a pleasure working with you, and we're really glad the service met your expectations from start to finish. We always aim to provide clear communication, thorough reporting, and ongoing support, so it’s great to hear that came through.
We're especially pleased that the level of detail and structure in the report stood out, and that the offer of a Teams call helped provide a further level of comfort.
Your recommendation means a lot, and we’d be more than happy to assist again in the future should you need anything
Review Oct 2025.
Review Oct 2025.
Good price, phoned me as soon as the survey was completed to give update. I also got the report sent to me within the time frame given. Nice and friendly. Helpful. I was unable to follow up with a conversation due to working hours.
13 oktober 2025
Svar från ARC Consultants Ltd
Thank you for your kind feedback, we're really glad you found the service prompt and helpful.
We always aim to keep clients informed throughout the process, so we're pleased the quick update and timely report delivery were appreciated.
We completely understand how busy schedules can make follow ups tricky, especially when you have long working hours. We're always happy to work around that wherever possible, and as advised, we are still more than happy to arrange a call that suits.
Thanks again for choosing ARC Consultants
Great experience and would strongly recommend
Great experience using this company .Very prompt communication from start to finish .Alaur explained the written report to me very well and remained patient with all my follow up questions .He is clearly very knowledgeable in this field!
15 oktober 2025
Svar från ARC Consultants Ltd
Thank you so much for your kind feedback, we're really pleased to hear that you found the communication clear and the report explanation helpful.
We always aim to be thorough and patient, especially when it comes to any questions or queries you may have, so it’s great to know that made a difference.
We appreciate your support and recommendation
Thanks again
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