I spoke to Jak today to move our business energy supply over to Octopus. These calls are normally a chore but Jak was exceedingly helpful, friendly and professional throughout. He went above and beyon... Se mer

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
First it was a pleasure to speak to someone without having to hold on for ages.The sales representative,Casey was friendly, precise and professional as she navigated me through the steps to swap my bu... Se mer
I'm already a domestic customer and have just switched my business Energy to Octopus also. As always, they answer the phone, make the process easy and are on hand to help when needed as was the case w... Se mer
Liv was so helpful in getting me to change over suppliers to business octopus. She answered every question and came out with a much better tariff than my current provider and as I already had a domest... Se mer
Företagsinformation
Skrivet av företaget
Business energy can be simple. Clear pricing, smart tariffs and outstanding service - you can find it all here.
Kontaktuppgifter
Join the UK's business energy champions
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Adjin has been very helpful making the…
Adjin has been very helpful making the transition from my old suppliers to you stress free. Thank you Adjin for your great customer service! 👏
First it was a pleasure to speak to…
First it was a pleasure to speak to someone without having to hold on for ages.The sales representative,Casey was friendly, precise and professional as she navigated me through the steps to swap my business electricity account to Octopus Energy which I must say at a better rate. Well done Octopus and Casey.
Brandon was a great help
Brandon was a great help, very patient given the technology was causing issues.
Very patient and help and sorted the issue.
I've had lots of positive experience…
I've had lots of positive experience with Octopus and this latest query was sorted out without hassle.
Great Service over the phone
Great Service over the phone! Super clear and informative helped switch over from the headache which is SSE! Member of staff had my new account and everything sorted in no time! 10 out of 10!
Fantastic help
Fantastic help, even waited for me on the phone while I served customers !
Very helpful customer service and quick…
Very helpful customer service and quick to answer too. Thank you.
Wonderful service from Armand
Wonderful service from Armand! The first time I've rung as a customer (as opposed to an aspiring customer) and the experience couldn't have been more different from the former supplier! She was extremely helpful and even rang me back when I was unable to locate some numbers required. Thank you!
TheThe sales advisor was absolutely fantastic. Friendly and hugely knowledgeable. sales advisor was absolutely…
The sales advisor was absolutely fantastic. Friendly and hugely knowledgeable.
So easy to contact by telephone and…
So easy to contact by telephone and discuss the matters I wanted to raise. All very quick and helpful. Really a good experience especially in these cold, technical times.
Excellent customer service
Excellent customer service
Well explained and welcoming
Vanessa was polite understanding and patient
WELL DONE JOSH
WELL DONE JOSH, SORTED EVERYTHING OUT FOR ME, VERY PATIENT AND EXPLAINED EVERYTHING.
RECEIVED EMAILS IMMEDIATELY AND GOT THROUGH TO OCTOPUS WITHIN MINUTES.
EXCELLENT CUSTOMER SERVICE!
A tricky question was answered
I spoke to Jak today to move our…
I spoke to Jak today to move our business energy supply over to Octopus. These calls are normally a chore but Jak was exceedingly helpful, friendly and professional throughout. He went above and beyond to help me with a query I'd raised a few times previously but gotten nowhere with and directed me to a third-party I'd need to speak with to resolve.
Steven
Mev on customer services was excellent and sorted my problem fast and efficiently, and wasn’t giving up till she had…. 10/10
Great Service at Octopus
Liv was so helpful in getting me to change over suppliers to business octopus. She answered every question and came out with a much better tariff than my current provider and as I already had a domestic supply with Octopus I got a nice bonus thrown in so am very happy to be with a good company.
Fast connection to customer services
Fast connection to customer services. I only waited a few minutes on the phone before Sunil answered. Sunil was very polite, helpful and patient.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








