I changed from Yorkshire gas and power after a very bad experience with their meter installation, that didn't work from day one. After going to ombudsman I was allowed to change suppliers and chose o... Se mer

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Iffah was very friendly and helpful and answered all my questions satisfactorily. It was good to talk to a human. So much better than bots that many other firms have, who, in my experience, can neve... Se mer
Octopus Energy for Business were excellent throughout the one stop phone call regarding the transfer of our church contract at renewal time. Amina explained everything that I needed to know, and helpe... Se mer
Smart meter readings Many thanks to the lady who I spoke to, unfortunatly I don't remember her name. She was able to answer all may questions regarding the electric readings & gave me advice on oth... Se mer
Företagsinformation
Skrivet av företaget
Business energy can be simple. Clear pricing, smart tariffs and outstanding service - you can find it all here.
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Join the UK's business energy champions
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Well done Octopus
Zaid guided us through the options available and made the process very simple. Within a few minutes our contracts had been agreed and were in our inbox. They outshine other companies every time.
Answered the phone in less than 20secs…
Answered the phone in less than 20secs from starting the call. Gentlemen I spoke to was helpful polite and patient.
If only all businesses had similar service standards.
Thanks to Sunil today for his calm and…
Thanks to Sunil today for his calm and helpful manner on the phone
Octopus Energy thee BEST 👍
I've been with Octopus for 8 years and I know that it's the BEST thing I ever done.
Octopus agents listen to what I have to say. Making them the company that I highly recommend.
Thanks for the excellent service.
Fabulous
Fabulous! I spoke with Grace multiple times and she was extremely patient with me and explained everything with clarity. I have autism and find all this adulting buisness very confusing at times 😆 so it makes a HUGE difference to what I find challenging when you recieve such great customer service, where nothing feels too bigger task, or silly a question. A lot of other home services (my Internet provider for one 😆) could take a note out of Octopus's book because its certainly the best service, responsive, and you get to talk to a real human! Couldnt recommend enough
Jamie-Lea was fantastic
Jamie-Lea was fantastic - efficiently helped me with the two things I called about regarding our new business account and then told me about the referral incentive that I would be eligible to claim. So friendly and helpful.
I spoke with Zaid
I spoke with Zaid, and he was honestly the most helpful person ever! He set up my business account and switched everything over for me, making the whole process incredibly easy. He was super polite, professional and patient throughout. I couldn’t be more impressed with the service I received—thank you so much, Zaid!
good experience and interaction with jamal very helpful
The gentleman who answered the phone…
The gentleman who answered the phone was very polite. was able to accept our agreementto renew our fixed rate quotation from our flexible arrangement.
Such a great help 10/10 service
Vanessa was so helpful and even though the signal wasn't great on my end she was so patient and really went the extra mile. I want to thank her so much for helping me sort out everything I needed ❤️
Great customer service - again!
Octopus just understand and deliver customer service. The lady I spoke to just made it so easy to extend our contract.
Excellent customer service
Very helpful young lady dealt with switch efficiently and also advised me of a £75 referral too
Brad was incredibly helpful with the…
Brad was incredibly helpful with the move from another supplier whom were causing issues.
Great to deal with
The Lady that handle my enquiry and set up my account was exceptionally professional, courteous with a lovely manner, soeaking clearly and in an understanding way, Alliyah made the process easy and for once,as with most corporate compamies, I wasn't stressed because of a person's attitude or the regional language disparity, thankyou Octopuss, Thankyou Alliyah
Any questions
Any questions asked are always promptly dealt with, and any changes made to the contract are clear and concise.
Excellent Service
Ekraam answered the query I had so simply and efficiently. She was a pleasure to talk to.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








