Octopus Energy for Business Omdömen 

Quick, competent and informative.

Just like to thank zoe for her help and made it so easy to do keep up the good work and have a great day Gary

Leah was so helpful with changing our business tariff as we had lots of questions. She was really prompt in coming back to me and this was so useful! :)

Octopus's engineer arrived early and installed the meter in no time. He was friendly and engaging and worked with quiet efficiency, powered by a Cornish pasty. Excellent service.

I can honestly say that switching to Octopus Energy has been a great experience when compared to the service I have received from EDF over the last few years. Customer service is prompt and precise a very straightforward process to switch energy suppliers apart from EDF

Very Easy to deal with and contactable and great service all around

I'm on my second ombarsman compliant. Absolutely useless. They use every tactic in the book to put off doing anything about fixing my timing meter while, I'm still over paying for my electric. Yet they still keep putting the price up.

It was so nice to speak to someone I could understand made my life easy
The person that sorted out my transfer
is a asset to Octopus energy

My call was answered immediately and Mev dealt with my enquiry very professionally, following up with emails. Great service

It is great to be able to speak to a real person when you have a query.
They are always super helpful on the phone.
Giving meter reads online is easy and their invoices are clear to understand.

Amber was very patient and articulate with all of my questions. She had a lovely and pleasant manner and was as helpful as she could be in giving me the information so that I could make an informed choice about my new contract. Thank you

Phone was anwered within a couple of minutes,lady on the end very polite ,and helpfull with my enquiry ,about logging onto my business account..

Super easy process changing from my current Electricity supplier to Octopus.
Louis was super helpful.

Tom was very helpful, easy to understand and could answer all of my questions

It was easy to communicate by email and then by telephone. Easy to get through to a human and didn't have to wait too long. The advisor we spoke to picked up our request immediately and without any complications and was polite throughout. This so far has been an easy switch over. Thankyou

Anagha has been very helpful and communicative in resolving our account export links, finally resolving a query I first raised in June.

Best customer service 👌

Very friendly and explained everything clearly to me - wasn't rushed and took time to explain the process of switching suppliers well. My friend had a refer a friend offer so we will both receive £75 back too!

I called today just for information. Brandon helped me through finding all the information from my supplier and explained everything to me. He was so good and helpful, I signed up. Thank you Brandon.

Got through to a human with the press of one button in the app much better than repeated inputting of account number on previous providers phone line earlier!