Quick to answer my phone call, efficient, informed, clear speaking and audible, kind, patient and reliable. Thank you for making managing our account with Octopus easy. I also appreciate the CO2e sav... Se mer

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I changed from Yorkshire gas and power after a very bad experience with their meter installation, that didn't work from day one. After going to ombudsman I was allowed to change suppliers and chose o... Se mer
Sharon, was fantastic, she made the process of switching increadibly easy. Sharon was informative, helpful and friendly. It's not often I say this these days, but the adverts are right. I will be usin... Se mer
Iffah was very friendly and helpful and answered all my questions satisfactorily. It was good to talk to a human. So much better than bots that many other firms have, who, in my experience, can neve... Se mer
Företagsinformation
Skrivet av företaget
Business energy can be simple. Clear pricing, smart tariffs and outstanding service - you can find it all here.
Kontaktuppgifter
Join the UK's business energy champions
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great customer service - again!
Octopus just understand and deliver customer service. The lady I spoke to just made it so easy to extend our contract.
Excellent customer service
Very helpful young lady dealt with switch efficiently and also advised me of a £75 referral too
Brad was incredibly helpful with the…
Brad was incredibly helpful with the move from another supplier whom were causing issues.
Great to deal with
The Lady that handle my enquiry and set up my account was exceptionally professional, courteous with a lovely manner, soeaking clearly and in an understanding way, Alliyah made the process easy and for once,as with most corporate compamies, I wasn't stressed because of a person's attitude or the regional language disparity, thankyou Octopuss, Thankyou Alliyah
Any questions
Any questions asked are always promptly dealt with, and any changes made to the contract are clear and concise.
Excellent Service
Ekraam answered the query I had so simply and efficiently. She was a pleasure to talk to.
good service
Fin was great
Fin was great. Listened, understood the situation and sorted it. Thank you
Great service as always
After chasing previous energy supplier for a month, it was great getting to talk to Taz in just a couple of minutes, and she got everything sorted without having to be transferred or waiting too long. Always had great customer service with Octopus across all my accounts.
Such amazing customer service
Such amazing customer service, quick to get hold of & always helpful.
Great billing support from Adedotun
Great billing support from Adedotun on my Octopus Energy account, he helped me find the best plan and tariff rate for my circumstances.
Octopus energy very helpful and…
Octopus energy very helpful and answered all my questions Sunil gave me information on new fixed tariff which enabled me to agree new pricing for two years.
Changing from Domestic to Business…
Changing from Domestic to Business Tarriff was handled very efficiently and professionally by Jade.
Icram was lovely and very proffesional…
Icram was lovely and very proffesional . i am not . many thanks
The call handler was brilliant
The call handler was brilliant, dealt with my query professionally and was very clear and concise, very friendly.
Agent was superb
Agent was very helpful and understsnding as i was calling from a train. I was organising a switch of business to Octopus and all question we answered well and to my satisfaction. Good first impression for a new customer.
Sunil was very professional informative…
Sunil was very professional informative and helpful a credit to your company
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








