The fact that I actually got answers from real people at Octopus rather than the usual damn email that states do not reply, which annoys me in the extreme. Octopus seem to actually deal directly with... Se mer

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I changed from Yorkshire gas and power after a very bad experience with their meter installation, that didn't work from day one. After going to ombudsman I was allowed to change suppliers and chose o... Se mer
Sharon, was fantastic, she made the process of switching increadibly easy. Sharon was informative, helpful and friendly. It's not often I say this these days, but the adverts are right. I will be usin... Se mer
Quick to answer my phone call, efficient, informed, clear speaking and audible, kind, patient and reliable. Thank you for making managing our account with Octopus easy. I also appreciate the CO2e sav... Se mer
Företagsinformation
Skrivet av företaget
Business energy can be simple. Clear pricing, smart tariffs and outstanding service - you can find it all here.
Kontaktuppgifter
Join the UK's business energy champions
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Changing from Domestic to Business…
Changing from Domestic to Business Tarriff was handled very efficiently and professionally by Jade.
Icram was lovely and very proffesional…
Icram was lovely and very proffesional . i am not . many thanks
The call handler was brilliant
The call handler was brilliant, dealt with my query professionally and was very clear and concise, very friendly.
Agent was superb
Agent was very helpful and understsnding as i was calling from a train. I was organising a switch of business to Octopus and all question we answered well and to my satisfaction. Good first impression for a new customer.
Sunil was very professional informative…
Sunil was very professional informative and helpful a credit to your company
Svar kan ha AI-innehållLäs mer
The call was very efficient and Jan was…
The call was very efficient and Jan was very understanding and patient this is why I remain with Octopus Energy thank you

Svar från Octopus Energy for Business
Your agent was extremely knowledgeable
Your agent was extremely knowledgeable, efficient and patient, but would have saved much repeating of information if he had realised I needed him to speak more slowly.

Svar från Octopus Energy for Business

Svar från Octopus Energy for Business
My query was answered immediately with…
My query was answered immediately with good knowledge.
only negative was it took a little searching for the contact number.

Svar från Octopus Energy for Business
It was easy and quick made switching so…
It was easy and quick made switching so easy.
Great company to deal with
Great company to deal with, customer service is excellent and the price is very good too.
Renewal of business contracts
It was the easiest and best customer service I have dealt with the lady was so nice and informative was not on the phone long and it was all done fantastic and I could understand exactly what she was saying thank octopus ⭐⭐⭐⭐⭐
Patience and clarity
Kaz was able to deal with my query clearly and put up with my bumblings with patience.
Patrick was more than helpful
Patrick went above and beyond to help me sort out my personal account and a business account that I have been managing but which is passing to another person to manage. He also sorted out the fixed tariff for the business account and on my personal account emailed information regarding an EV charging rate and type of charger needed. Excellent service.
Refreshingly short wait for an answer…
Refreshingly short wait for an answer to call, easy to set up account Muhammad very clear and helpful
great to speak to a person and not a…
great to speak to a person and not a robot like others ,great staff know there systems and customers , A*
Jack was extremely helpful
Jack was extremely helpful. He was very patient and explained everything thoroughly to me. I would highly recommend octopus, I have a account for my home, and now my business.
I have already got our domestic supply…
I have already got our domestic supply with Octopus and because of the ease of navigating the account and the clear way all information is communicated I wanted both the business and domestic handled by Octopus.
There is never a problem in speaking with customer service or an advisor which is a massive plus.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.







