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Air Doctor Omdömen 1 262

TrustScore 4.5 av 5

4,7

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Dr. Kachrilas in Skala Kefalonia was excellent! Came out to us quickly, was thorough and efficient. Fantastic! Felt safe and very well looked after

Betygsatt 5 av 5 stjärnor

The service is very easy to use and efficient. I chose the camera consultation. Only had to wait 40 mins for a face to face online consultation which happened on time. I needed a prescription which wa... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Excellent experience. I’m happy that I booked the online appointment. Described my symptoms and felt listened to. I was prescribed an antibiotic and there was an issue with the pharmacy but air doctor... Se mer

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Betygsatt 5 av 5 stjärnor

Netter kompetenter Arzt, der zum Hausbesuch kam. Verständigung über Englisch und wo nötig mithilfe einer Sprach-App. Termin wurde schnell bestätigt, ich war zufrieden!

Företaget har svarat

Företagsinformation

  1. Läkarförmedling
  2. Läkare
  3. Akutläkare
  4. Familjeläkare
  5. Hälsokonsult
  6. Hemsjukvård

Skrivet av företaget

Air Doctor connects travelers to local private doctors if they fall ill abroad through an easy-to-use app. The Air Doctor app connects travelers to a global network of over 25,000 professional medical practitioners, including GPs, pediatricians, dentists, ophthalmologists, dermatologists, gynecologists, and orthopedic specialists, spanning 75 countries. Travelers are able to browse and filter local doctors, by location, specialty, language, gender, etc. to find the most appropriate doctor for their needs and set up either a clinic, at-home, or telemedicine consultation. With 24/7 multi-lingual support and the ability to provide valid, local prescriptions, travelers and expats can now get quality medical care they know, in the places they don’t. Air Doctor’s telemedicine service can also provide cross-border medical services, meaning travelers can receive valid, local prescriptions and receive any medication they require - just like when they're back home. How it Works: 1. Choose a relevant medical specialty 2. Browse and select your preferred doctor 3. Pick the location and time Travelers receive peace of mind knowing they can access medical care while abroad (even if they can’t speak the local language or know how the healthcare system works). And with Air Doctor, they receive more appropriate medical care. Book a consultation from anywhere in the world with a few easy taps. With Air Doctor in your pocket, you can experience the world worry-free.


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

1 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen inbjudningshistorik registrerad

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Betygsatt 1 av 5 stjärnor

I dispute the response to my very…

I dispute the response to my very negative review. I received zero communication about my appointment either on email or text. Instead of investigating and making this right, this company charged me. No amount of refuting my review changes the fact that I did not receive communications despite repeated checking and that they made no attempt to figure out a path forward.

28 april 2026
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Svar från Air Doctor

Dear Dr. Alison,

Thank you again for taking the time to share your feedback. We’re truly sorry the experience felt frustrating and stressful, especially while traveling.

We reviewed the case carefully with our Customer Care team and confirmed that the appointment details, reminders, and consultation link were sent to the contact information provided at the time of booking. As the appointment was missed and not cancelled within the cancellation window, the charge remained in line with our policy.

That said, we completely understand that from your perspective the process did not feel smooth or clear, and we regret the frustration this caused.

We’d also encourage travelers to double-check their preferred contact details and notification settings before appointments to help ensure reminders and consultation links are received smoothly while abroad.

Wishing you good health
The Air Doctor Team

Betygsatt 5 av 5 stjärnor

I made an online appointment and the…

I made an online appointment and the doctor called me within 20 minutes of my request. Very friendly and helpful lady. Would highly recommend the air doctor service 👌

13 maj 2026
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Dear Angela,

Thank you for this fantastic review! We’re so happy to know you had a good experience. We’ll definitely share your message with the team, it’ll make them smile.

Betygsatt 5 av 5 stjärnor

My doctor was amazing

My doctor was amazing! He helped me get the medicines I need to make my trip back home possible. Highly recommend the service. You can read the bio on the doctors on where they studied and interned.

12 maj 2026
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Svar från Air Doctor

Dear Denise,

Thank you for this truly heartwarming review. We’re so glad we could help when you needed us. If you ever need support again while traveling, we’re just a tap away.

Betygsatt 5 av 5 stjärnor

Absolutely excellent experience

I cannot praise enough the promptness, knowledge and professionalism of Dr. J. Nahoum. He was very attentive and explained everything in great detail. Excellent doctor!

11 maj 2026
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Dear Thaleia,

Thank you for the amazing review! We’re so grateful you chose Air Doctor on your travels. We’re always here if you need us again, near or far.

Betygsatt 1 av 5 stjärnor

I purchased an AD5500 air doctor three…

I purchased an AD5500 air doctor three years ago. I paid over $700 for this unit. The ion feature and to reset filter feature is not working. I called to get Support to see if I could get some help and what they said is they only give it a year warranty and I didn’t have an extended warranty and there is no discount off purchasing another one. This unit is cleaned every six 6 months and the charcoal and HEPA filter are replaced. The front screen filter is cleaned. I am self-employed myself, and if a customer came to me and was disappointed after spending this kind of money after three years, I definitely would recommend sending them a new unit. I will never buy an air doctor again. Very sad Customer Service.

1 januari 2026
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Svar från Air Doctor

Hi Gianna,

Just a quick heads-up, we’re Air Doctor, the travel health app that connects people to trusted local doctors around the world (not the Air Doctor air purifier).

But we’re sorry to hear you had a bad experience either way!

Betygsatt 5 av 5 stjärnor

Absolutely outstanding service

Absolutely outstanding service. Tentative caring and very thorough. Highly recommend. Waited until I was well enough I didn’t feel like it was a chore. Really took care of me.

5 maj 2026
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Svar från Air Doctor

Dear Hannah,

Thank you for the amazing review! We’re so grateful you chose Air Doctor on your travels. We’re always here if you need us again, near or far.

Betygsatt 5 av 5 stjärnor

Within a matter of minutes.

It was within a matter of minutes from my request for a doctor phone appointment to actually speaking with the doctor. He was kind, professional, and concerned. His questions and responses were clear and precise. I was quickly given a prescription for my issue and could tell that I was on the mend by the next morning. I am most grateful.

26 april 2026
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Svar från Air Doctor

Dear Annette,

Thank you for this truly heartwarming review. We’re so glad we could help when you needed us. If you ever need support again while traveling, we’re just a tap away.

Betygsatt 5 av 5 stjärnor

Best service from start to the end

I visited Bangkok Hospital Samui for an eye problem that had been ongoing for about a week, and I had a very positive experience.

The facility is modern, clean, and well organized. The staff was professional, kind, and very helpful from the beginning. Despite being in discomfort (strong light sensitivity and difficulty keeping my eyes open), I was treated with care and attention.

The doctor was thorough and professional, performing a complete examination and clearly explaining my condition. I was diagnosed with keratoconjunctivitis and prescribed a comprehensive treatment, including both eye drops and oral antibiotics.

I really appreciated how they considered all possible causes (viral, bacterial, and others) without underestimating the condition.

The total cost for the visit and medications would have been around 9,900 baht, but it was fully covered by my insurance.

Overall, I highly recommend this hospital: high standards, competent staff, and very efficient service.

5 maj 2026
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Svar från Air Doctor

Dear Chiara,

Thank you for the amazing review! We’re so grateful you chose Air Doctor on your travels. We’re always here if you need us again, near or far.

Betygsatt 5 av 5 stjärnor

You will find what you need

Air Doctor saved me from the horrible Dutch healthcare system. Found easily the doctor i needed and booked an online appointment the same day.

2 maj 2026
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Svar från Air Doctor

Dear Alex,

Thank you for this truly heartwarming review. We’re so glad we could help when you needed us. If you ever need support again while traveling, we’re just a tap away.

Betygsatt 5 av 5 stjärnor

Outstanding service

Outstanding service. Took away my worry. Very helpful.

2 maj 2026
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Svar från Air Doctor

Dear Richard,

It means so much to hear you had a positive experience with Air Doctor. Our team puts a lot of heart into making sure travelers feel cared for, and your review truly made our day.

Betygsatt 5 av 5 stjärnor

Great Service

The appointment process was a little confusing but once we sorted that out it was fine. Doctor was very helpful and spoke excellent English.

1 maj 2026
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Svar från Air Doctor

Dear Don,

We appreciate you taking the time to leave a rating! It means a lot to hear you had a great experience, helping travelers feel supported abroad is exactly what we love to do.

Betygsatt 5 av 5 stjärnor

Quick and easy experience

Quick and easy experience, from appointment booking to payment that was all sorted by air doctor

1 maj 2026
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Svar från Air Doctor

Dear Almog,

It means so much to hear you had a positive experience with Air Doctor. Our team puts a lot of heart into making sure travelers feel cared for, and your review truly made our day.

Betygsatt 4 av 5 stjärnor

I was able to get an online appointment quickly

I was able to get an online appointment within a few hours. The doctor spoke excellent English and prescribed 3 items that I was able to pick up from a pharmacy 5 minutes from where I was staying. Unfortunately because my head was congested and I had a terrible cough I wasn't thinking clearly enough to ask if I was contagious or fit to fly. Now I'm in another city and am set to fly in 2 days. In order to reschedule or cancel my flight I need a note from a doctor. This will require another appointment. I've suggested to AirDoctor,since their clientele are tourists, that it would be helpful to have the doctors give those answers at the end of each appointment. Other than that, I'm glad AirDoctor was available. It's very easy to use. And I'm 69 years old.

29 april 2026
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Svar från Air Doctor

Dear Debi,

We appreciate you taking the time to leave a rating! It means a lot to hear you had a great experience, helping travelers feel supported abroad is exactly what we love to do.

Betygsatt 5 av 5 stjärnor

Seamlessly matched with local experienced doctor

I didn't know how to find a local doctor quickly for a quick check up while travelling that spoke English. I only had 1 day in the location. I stumbled on the Air Doctor site was was able to seamlessly find a very experienced doctor nearby who did a home visit and gave me reassurance and scripts to carry on. I am so grateful for this site, thank you so much!

29 april 2026
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Dear Winne,

Thank you for the amazing review! We’re so grateful you chose Air Doctor on your travels. We’re always here if you need us again, near or far.

Betygsatt 5 av 5 stjärnor

Air doctor was easy to schedule and…

Air doctor was easy to schedule and appointment, the doctor was kind and compassionate. Was able to get a script in the country I was in while traveling and take care of my needs at very late hours of the night.

25 april 2026
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Svar från Air Doctor

Dear Stephanie,

Thank you for this truly heartwarming review. We’re so glad we could help when you needed us. If you ever need support again while traveling, we’re just a tap away.

Betygsatt 5 av 5 stjärnor

Reliable and efficient

Reliable and efficient, able to provide medical support while you’re away from home.

21 april 2026
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Svar från Air Doctor

Dear Marcel,

Thank you for this fantastic review! We’re so happy to know you had a good experience. We’ll definitely share your message with the team, it’ll make them smile.

Betygsatt 5 av 5 stjärnor

Good service

Easy application, and booking process, good service of the doctor

26 april 2026
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Svar från Air Doctor

Dear Petra,

It means so much to hear you had a positive experience with Air Doctor. Our team puts a lot of heart into making sure travelers feel cared for, and your review truly made our day.

Betygsatt 5 av 5 stjärnor

upon entering the office all the staff…

upon entering the office all the staff were smiling and attentive me at once. i received all the information very easy to understand. And Dr. Tatsuya F. was very attentive to me. He speaks English very good. Highly recommended.

25 april 2026
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Svar från Air Doctor

Dear Al,

Thank you for the amazing review! We’re so grateful you chose Air Doctor on your travels. We’re always here if you need us again, near or far.

Betygsatt 5 av 5 stjärnor

Excellent service

Excellent service

24 april 2026
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Svar från Air Doctor

Dear Margarita,

We appreciate you taking the time to leave a rating! It means a lot to hear you had a great experience, helping travelers feel supported abroad is exactly what we love to do.

Betygsatt 5 av 5 stjärnor

Dr Marco Coppala

Dr. Marco Coppola was excellent. He explained everything and did not rush the exam. Highly recommended!

24 april 2026
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Svar från Air Doctor

Dear Gene,

Thank you so much for sharing your experience with us! We’re really glad we could be there for you, that’s exactly why we built Air Doctor. Anytime you need us, we’re here.

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