I would first like to apologise to Lesley the advisor who dealt with my case. My original review was a 1/5 and this was because of a different company involved in my mortgage. Lesley did her job flawl... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Randomly chose this company from Google, i made the right choice, i dealt with Mike Fragan, honestly what a top bloke he dealt with my remortgage and new purchase, he answered all my questions and hel... Se mer
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Amazing service by Acumen. Used them twice now and can not recommend them enough. Mick Kickman has been amazing helping us and keeping us updated throughout and taking time to explain all our options... Se mer
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This was my first time buying my new home and Cameron made me feel very comfortable during this stressful process. He was always at the end of any phone call and guided me through the whole thing. He... Se mer
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Företagsinformation
- Hypoteksmäklare
- också i
- Ekonomisk rådgivning
- Fastighetsförsäkring
- Försäkringsmäklare
- Hemförsäkringsbolag
- Livförsäkringsbolag
Skrivet av företaget
With over 25 years experience we know how to get the right Mortgage and Protection for you. Our connections and relationships mean that we can get access to the best rates and move quicker than other mortgage brokers. We will always be able to find something to fit your needs. We are independent and able to recommend mortgages from the whole market. We specialise in new build, but we offer all types of mortgages including remortages, buy to let mortgages and equity release. We leave no stone unturned when it comes to getting you the mortgage that best fits your requirements. In fact, 96% of our customers go on to recommend our services to someone else. (Acumen Independent Financial Advisers Ltd. T/A Acumen Mortgages)
Kontaktuppgifter
Acumen House, OL9 9XB, Greater Manchester, Storbritannien
- 0161 688 1111
- hello@acumen-mortgages.co.uk
- acumen-mortgages.co.uk
4,9
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Paul helped us every step of the way - highly recommended
We can’t recommend Paul Hodgson highly enough! From start to finish, his communication was absolutely amazing — always clear, prompt, and professional.
He took the time to explain every step of the process in a way that was easy to understand, making what can be a stressful experience feel smooth and straightforward. Paul was proactive in finding us the best possible deal and kept us updated throughout, so we always felt confident and informed.
Friendly, knowledgeable, and genuinely invested in helping his clients — we wouldn’t hesitate to use Paul again or recommend him to anyone looking for mortgage advice.
16 oktober 2025
Svar från Acumen Mortgages
Thank you so much for your kind words and feedback!
We’re delighted to hear that Paul made the process smooth and stress free for you. Providing clear communication and great outcomes for our clients is what we strive for every day.
We look forward to working with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
I’ve used Acumen a few times over the…
I’ve used Acumen a few times over the last 28 years and found them to be very knowledgeable and efficient in their services.
13 oktober 2025
Svar från Acumen Mortgages
Thank you for continuing to use Acumen over the years. We are delighted to hear that our team has consistently met your expectations and we look forward to working with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Cameron L is a credit to Acumen
We recently used Acumen Mortgages for guidance during our home buying process, and we were fortunate to work with Cameron Lavery. From start to finish, Cameron was exceptional - knowledgeable, proactive, and always available to answer our questions. What could have been a stressful and uncertain process felt manageable and transparent thanks to his consistent communication and attention to detail. We’re extremely pleased with the level of service and would not hesitate to recommend Cameron and Acumen Mortgages to anyone purchasing a home.
26 juni 2025
Omdöme utan inbjudan
Svar från Acumen Mortgages
Thank you so much for taking the time to share your experience!
We're thrilled to hear that Cameron provided such exceptional support throughout your home buying journey. It’s fantastic to know that Cameron made the process smooth and stress free for you.
Wishing you all the best in your new home and we look forward to working with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Svar från Acumen Mortgages
Thank you so much for your kind words! We're glad to hear you had a great experience with our team and we look forward to working with you again.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Svar från Acumen Mortgages
Thank you for your 5* review, I have passed this onto Jake and Steph and they both really appreciate your feedback.
We look forward to working with you again in the future!
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Svar från Acumen Mortgages
Thank you for taking the time to leave a review, we really appreciate it.
We hope to work with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Really helpful and friendly service
Really helpful and friendly service. I felt supported and helped when I needed it.
25 september 2025
Svar från Acumen Mortgages
Thank you for your review, we're delighted to hear that you felt supported throughout!
We look forward to working with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Sam is a complete gentleman
Sam is a complete gentleman, he listens and proffer professional advice when needed. He will always get back to you when he misses your call
29 september 2025
Svar från Acumen Mortgages
Thank you so much for your review. I have passed your feedback onto Sam and he really appreciates it!
We wish you all the very best for the future and we look forward to working with you again.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Helpful advisor and smooth process
Recently completed a remortgage and help to buy pay off. Richard Montlake was my advisor and couldn’t have asked for a friendlier and helpful advisor. Was really easy to get hold of and was really down to earth. This helped with coping with the stress and making important decisions and his honesty really helped with making the decisions. He was also really good with understanding my situation and was really proactive in wanting to help me make the best out of my situation. He made sure that I felt no question was a silly question and made sure to cover all points, making it easier for me to understand. I would highly recommend Richard and Acumen, whichever stage you are in!
Daniel & Hyejin
24 september 2025
Omdöme utan inbjudan
Svar från Acumen Mortgages
Hi Daniel & Hyejin,
Thank you so much for taking the time to leave such a lovely review. We're absolutely delighted to hear about your positive experience with Richard and the support he was able to provide throughout your remortgage.
It's great to know that Richard helped to ease the stress of making such important decisions. No question should ever feel like a silly one, and we're glad Richard created that safe space for you both.
We wish you all the very best for the future and we look forward to working with you again.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Great experience
Fast, reliable, informative. Very happy with the service at every point.
18 september 2025
Svar från Acumen Mortgages
Thank you for your review, we really appreciate it.
We look forward to working with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Gerry was absolutely amazing from start…
Gerry was absolutely amazing from start to finish. Would highly recommend. Given I had no idea what i was going Gerry explained everything in detail.
12 september 2025
Svar från Acumen Mortgages
Thank you so much for your lovely review! We're delighted to hear that Gerry was such a great support throughout your journey.
It’s completely normal to feel unsure at the start, and we’re so pleased Gerry was able to guide you clearly and confidently every step of the way. We’ll be sure to pass on your kind words to him.
We look forward to working with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Svar från Acumen Mortgages
Thanks for your great feedback! We're glad to hear everything was handled quickly and that you felt well looked after throughout. Friendly communication is something we pride ourselves on, so it’s great to know that came across.
We look forward to working with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Mr Gian Ghichini was my mortgage…
Mr Gian Ghichini was my mortgage advisor and he helped me from the beginning to the end. He was always very supportive and helpful.Whenever I spoke to him he gave me a clear explanation about the situation.
28 augusti 2025
Svar från Acumen Mortgages
Thank you for your kind words and for taking the time to share your experience.
We're so pleased to hear that Gian was supportive and helpful throughout your mortgage journey. He always aims to provide clear guidance and make the process as smooth as possible, so it’s great to know you felt well informed and supported from start to finish.
We'll be sure to pass on your lovely feedback to Gian. If you ever need anything in the future, don’t hesitate to get in touch.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
They did all the hard work
Was really simple and easy, good communication throughout and well worth using
29 augusti 2025
Svar från Acumen Mortgages
Thank you for taking the time to leave us a review! We're so pleased to hear you found the process simple and communication clear throughout. That’s exactly the experience we aim to provide for every client.
We really appreciate your feedback and if you ever need anything in the future, we’re always here to help.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Fantastic support from start to finish
We’ve just had our mortgage offer come through and can’t thank Mick enough for all his help along the way. From the very first conversation he’s been clear, patient, and proactive in guiding us through what at times felt like a stressful process.
Every query was dealt with quickly, and he kept us updated throughout so we always knew where things stood. He even liaised directly with the site on our behalf to smooth out details.
It’s a huge relief to now have the offer in place, and we couldn’t have got here without his support. Would happily recommend Mick to anyone looking for a reliable and supportive mortgage adviser.
Mike & Helen
31 juli 2025
Omdöme utan inbjudan
Svar från Acumen Mortgages
Hi Mike & Helen,
Thank you so much for your kind words and review. We're absolutely delighted to hear that you’ve received your mortgage offer and that Mick was able to make the process clearer and less stressful for you both.
Wishing you all the best as you move forward with your new home and we look forward to working with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Great service from start to finish…
Great service from start to finish Acumen helped us purchase our dream home and we are so happy in it!
29 augusti 2025
Svar från Acumen Mortgages
Congratulations, we wish you all the best as you settle into your dream home!
Thank you for your review, we really appreciate it.
It was a pleasure working with you and we hope to work with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Svar från Acumen Mortgages
Thank you for taking the time to leave us a review, we really appreciate it.
We look forward to the opportunity to work with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Excellent Service with Excellent Product. Great value for money
The support and building structure are top 👌
21 augusti 2025
Svar från Acumen Mortgages
Thank you for your fantastic review!
We’re so pleased to hear you felt supported throughout. Thanks again for choosing Acumen Mortgages, it was a pleasure working with you and we hope to work with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
My review based on acumen service
I am happy with acumen mortgage services they have always attended to my needs they have always supported me in housing stuff, and I really appreciate it so I would recommend it to anyone else.
1 augusti 2025
Svar från Acumen Mortgages
Thank you so much for your lovely feedback! We’re really pleased to hear that you’ve felt supported throughout your journey with us. It means a lot to know you’d recommend our services to others.
We’re always here if you need anything in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Really simple and straight forward to…
Really simple and straight forward to organise the mortgage. Very helpful people too.
8 augusti 2025
Svar från Acumen Mortgages
Thank you for your kind words. We're so glad to hear the mortgage process was straightforward and that you found our team helpful.
It was a pleasure working with you and we hope to work with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
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