I find Abri a very good Housing Association, their Staff are kind ,compassionate, and always helpful with any situation. They deal things very effectively, and get jobs done quickly. I have the up mos... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
I find Abri a very good Housing Association, their Staff are kind ,compassionate, and always helpful with any situation. They deal things very effectively, and get jobs done quickly. I have the up mos... Se mer
Företaget har svarat
I reside in an abri property and would like to commend dave and Gordon for being excellent trade men putting on new taps to make my mums life easier as she has dementia.They were efficient polite frie... Se mer
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Since 2006 i am tenant and move in 2016 , due fire accident. Now do more 10 years , 2026 and I am very lucky with Apri- socialhousing where I am supported for whatever concerns, problems, iss... Se mer
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Truly shocking service for leasehold property owners. I have being trying to get repairs done since July 2024. The job was started in early 2025 and has not been completed (it is September 2026). Th... Se mer
Skrivet av företaget
Abri is a large housing provider who own and manage more than 50,000 homes and various community assets, serving 114,000 customers. Silva Homes joined Abri in October 2023 making the group a financially stronger and more resilient organisation. To help deliver our services Abri work with 36 local authorities and 63 different parliamentary constituencies alongside partners in our community.
We believe everyone has the right to a good quality safe, warm and sustainable home in a community where they can belong, grow and thrive. What does that look like in real terms?
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Collins House, Bishopstoke Road , SO50 6AD, Eastleigh, Storbritannien
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 94 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
We had a water pipe that went wrong and flooded our kitchen on a Sunday. Problem was reported and we had Paul who attended within 2 hours. Paul was great, sympathetic and knowledgable and had it fixed in no time. Abri then called first thing Monday to check how everything was and arranged for a dehumidifier to be delivered and setup by lunch time.

Svar från Abri
Callum was an absolute pleasure to talk to, he was polite, friendly and helpful individual. His knowledge of the company helped me sort out my issue and get the help I needed faster. He is a credit to Abri, thank you ⭐️⭐️⭐️⭐️⭐️

Svar från Abri
Cannot thank Kira enough!She were were very helpful and considerate and a great asset to Abri’s team!
Well done!

Svar från Abri
Abri heating engineer Nicky came she was friendly and polite she explained everything to me did the job no mess and she was very efficient.Thankyou very much Nicky and Abri .

Svar från Abri
I had a recurring issue that kept being patched up. Jordon came and actually replaced the part that was causing the issue. He was firstly apologetic that I had to make another appointment as someone was already out a few weeks prior, but he said he would do what was needed to fix the issue. He was friendly and actually communicated with me. Made me feel at ease as I know it can be strange for single women to have a male in their home. He worked quickly, efficiently and tidily. Definitely a good representative of Abri.

Svar från Abri
Thanks to Lucian, who came out to fix my shower and fitted a new one and taps. Very pleased with it and nice friendly guy. Efficient to. Thanks

Svar från Abri
Very respectful to me and my property, work was done to high standard

Svar från Abri
After telling John my gas pipe had broken brackets he reported it. John then come back week later fitted new fixings. Then checked everything was working and no leaks.

Svar från Abri
Unprofessional and poorly trained, vans left for days on end badly parked and blocking driveways

Svar från Abri
Wow, its best from the best. Can imagine they ask what colour wall i want. I never been choosing colour for my home. Always lived caravan or boats.
Now i have real home, my place with my 2 cats. Im so like house, easy communication with Abri Management. Its 5* from me. I love your house you give for me. Thank you so much. Im more happy here.

Svar från Abri
Just a review and thank you for a very professional job.
After a water leak which affected the electrics, I had Matthew sent round to address the issues.
He was pleasant, friendly, knowledgeable and did the work efficiently and tidily, brilliant job done..many thanks

Svar från Abri
Spoke with Fiona as my bathroom tap was not working no water was coming out she phoned me with a cancellation and the job got done very quickly. Turn down it was a sticking valve in the taps so the taps needed changing. Fiona's friendly organised and professional at all times. Very happy thank you

Svar från Abri
The member of staff from customer services was friendly and helpful also very professional

Svar från Abri
I’m not someone who normally leaves reviews, but after seeing Abri promote themselves on LinkedIn and other platforms as being committed to their tenants, I felt compelled to share my experience.
Sadly, my experience has been the complete opposite. The complaints service has been extremely disappointing, with poor communication, no follow ups , just delays, and a lack of meaningful action
Judging by my experience, the tenancy agreement seems to be optional when it comes to breaches by other residents in communal areas. If you’re affected, don’t expect them to be dealt with promptly or effectively.
I have been left feeling ignored and undervalued. Giving one star feels generous

Svar från Abri
Andrew answered my call.
Andrew was most helpful and was able to give me sound advice to my query.
I cannot praise him enough for the professional and friendly way in which he assisted me, he is a credit to your team.

Svar från Abri
Joshua was quick and straight to it didnt take long and made my sons day one fixed window great team member and was there on time even when I wasn’t waited for me and wasn’t a problem well done abri housing one happy customer !!!!!

Svar från Abri
Great communication, had the problem sorted for me as soon as possible. Andrew was an absolute lovely guy.

Svar från Abri
Jason came to look at a tap that had been leaking for a while as it wasnt something i could repair, he saw the problem straightaway and showed me what he had to do, he replaced the broken part , also checked the tap to see if it was ok, he was very quick, very tidy and left no mess. Thank you Jason!

Svar från Abri
A faulty part was found on my boiler during the gas inspection. The tradesman Peter who came to replace it was really friendly and pleasant, he was also conscious not to wear shoes on the carpet and left everything clean and tidy. Highly recommend him!!

Svar från Abri
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