Once again problem is not resolved. After having a number of visits we still have an issue with sinking block paving around the waste drain area. So still have no idea we're the drain cover is.Previ... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I had a lovely young man attend my property today and I’m really pleased with the whole experience. They arrived on time, were friendly and professional, and clearly explained the installation pro... Se mer
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Had a lady come out to fix my boiler today by Vivid and I couldn’t be happier. She was so personable from the moment she arrived, really friendly, chatty and made the whole thing easy and stress-free.... Se mer
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The man who came to repair my kitchen mixer tap which was leaking, replaced them with new ones which had lever controls that was really helpful as I have weak hands, also he had them onboard the van.... Se mer
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Företagsinformation
Skrivet av företaget
More homes, bright futures: We’re a leading provider of affordable homes and housing-related services in the south of England. We value and encourage feedback from our customers and use it to help improve our services. We offer many ways for customers to get involved and share their views, including surveys and our customer scrutiny panel.
Kontaktuppgifter
Peninsular House, PO2 8HB, Portsmouth, Storbritannien
- 0800 652 0898
- vividhomes.co.uk
3,7
Medel
598 omdömen
Har besvarat 97 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Kindness
The man was very polite and friendly and did a brilliant job very nice man
27 april 2026
Omdöme utan inbjudan
Very helpful people
Very helpful people, Very good job
Thank you Keith and Lloyd
27 april 2026
Omdöme utan inbjudan
Svar från VIVID
Hi Mihaela,
Thank you for taking the time to share your feedback. It's great to hear Keith and Lloyd was helpful and did a goo job!
Your feedback’s appreciated.
Sophie
Because he's nothing been done
Because he's nothing been done. I Ve been chasing every single week.
24 april 2026
Omdöme utan inbjudan
Svar från VIVID
Hi Tony,
Thank you for taking the time to leave your review.
We’re sorry to hear that your experience with us wasn’t as expected. If you wish to discuss this with us further, please get in touch with our Customer Experience team.
Thank you,
Sophie
The lovely Man fixed my door in…
The lovely Man fixed my door in Seconds….thankyou so much!!!
22 april 2026
Omdöme utan inbjudan
Svar från VIVID
Hi Jayne,
Thank you for taking the time to share your feedback. It's fantastic to hear that your door was fixed in seconds!
Your feedback's appreciated.
Sophie
I had my toilet and kitchen extractor…
I had my toilet and kitchen extractor fan working well thanks to the electricians expertise
23 april 2026
Omdöme utan inbjudan
Svar från VIVID
Hi Maurice,
Thank you for taking the time to share your feedback. It's great to hear our electrician fixed your fan.
Thanks,
Sophie
On time very polite and problem was…
On time very polite and problem was sorted
23 april 2026
Omdöme utan inbjudan
Svar från VIVID
Hi Shirley,
Thank you for taking the time to share your feedback. It's great to hear our trade staff were polite, on time and sorted your problem.
Thanks,
Sophie
I had a lovely young man attend my…
I had a lovely young man attend my property today and I’m really pleased with the whole experience. They arrived on time, were friendly and professional, and clearly explained the installation process before getting started.
The work was carried out to a very high standard, everything looks neat and works perfectly. He took real care to make sure the fans were positioned correctly and efficiently, and they left everything clean and tidy afterwards, which I really appreciated.
It’s great to find someone reliable and skilled, even for smaller jobs like this.
23 april 2026
Omdöme utan inbjudan
Svar från VIVID
Hi Abby,
Thank you for taking the time to share your feedback. It's fantastic to hear that you found our staff friendly, professional and the work was completed to a high standard.
Your feedback's appreciated.
Sophie
Very friendly and helpful julius and John
Very friendly and helpful
23 april 2026
Omdöme utan inbjudan
Svar från VIVID
Hi Leanne,
Thank you for taking the time to share your feedback. It's great to hear Julius and John were helpful and friendly.
Your feedback’s appreciated.
Sophie
Always friendly and helpful on the…
Always friendly and helpful on the phone. Work completed rapidly
23 april 2026
Omdöme utan inbjudan
Svar från VIVID
Hi Jacquie,
Thank you for taking the time to share your feedback. It's fantastic to hear that you find our staff friendly and helpful on the phone.
Your feedback's appreciated.
Sophie
Can be a wait when booking repairs but…
Can be a wait when booking repairs but never had a issue with anyone who's come to my home . Always friendly and professional
23 april 2026
Omdöme utan inbjudan
Svar från VIVID
Hi Caroline,
Thank you for taking the time to share your feedback. It's great to hear that you found our staff friendly and professional. We'll pass your feedback on.
Sophie
Svar från VIVID
Hi Hazel,
Thank you for taking the time to share your feedback. It's fantastic to hear that you found our service efficient and friendly.
Your feedback's appreciated.
Sophie
Excellent service
Excellent service from first report of issue to service being felt with
22 april 2026
Omdöme utan inbjudan
Svar från VIVID
Hi Tracey,
Thank you for taking the time to share your feedback. It's great to hear we delivered an excellent service.
Your feedback’s appreciated.
Sophie
Roof repair not made
Roof repair not made. Leaving me with an unusable bedroom that I'm being charged bedroom tax for. I feel this an injustice
1 april 2026
Omdöme utan inbjudan
Svar från VIVID
Hi Terry,
Thank you for taking the time to leave your review.
We’re sorry to hear that your experience with us wasn’t as expected. If you wish to discuss this with us further, please get in touch with our Customer Experience team.
Thank you,
Sophie
Very happy with the service
Very happy with the service, very nice workers and polite
22 april 2026
Omdöme utan inbjudan
Svar från VIVID
Hi Elizabeth,
Thank you for taking the time to share your feedback. It's great to hear our trade staff were polite.
Thanks,
Sophie
The carpenter did an excellent job…
The carpenter did an excellent job fixing our door frame. He was friendly and he made sure to tidy up after himself. Thank you very much . Thank you vivid.
22 april 2026
Omdöme utan inbjudan
Svar från VIVID
Hi Lorna,
Thank you for taking the time to share your feedback. It's great to hear our carpenter was friendly and tidied up after himself.
Thanks,
Sophie
Chimney repairs
Two guys came to do the repairs on the chimney, they did an excellent job & were very polite. They completed the job & cleaned up after themselves!
16 april 2026
Omdöme utan inbjudan
Svar från VIVID
Hi Carol,
Thank you for taking the time to share your feedback. It's great to hear our trade staff did an excellent job repairing your chimney.
Thanks,
Sophie
Boiler repair
Had a lady come out to fix my boiler today by Vivid and I couldn’t be happier. She was so personable from the moment she arrived, really friendly, chatty and made the whole thing easy and stress-free. She got straight to work, sorted out the problem quickly and everything’s working perfectly now :)
22 april 2026
Omdöme utan inbjudan
Svar från VIVID
Hi Laura,
Thank you for taking the time to share your feedback. It's great to hear our trade staff was friendly and personable and got your boiler working.
Thanks,
Sophie
The Repairs to kitchen cabinet was solved within a few…
The problem was solved within a few minutes. Satisfaction 10+
21 april 2026
Omdöme utan inbjudan
Svar från VIVID
Hi Veronica,
It's fantastic to hear that your problem was solved quickly. Your feedback's appreciated.
Thanks,
Sophie
Very professional job done very well…
Very professional job done very well polite and very clean
21 april 2026
Omdöme utan inbjudan
Svar från VIVID
Hi Helen,
It's great to hear that your repair was completed professionally and your home was left clean. Your feedback's appreciated.
Thanks,
Sophie
Very poor service
Very poor service , staff ans solution no contact or meeting from all owner time by time no plan visibility just seems monopoly and poor service continue from ViVID
20 april 2026
Omdöme utan inbjudan
Svar från VIVID
Hi Sushil,
Thank you for taking the time to leave your review.
We’re sorry to hear that your experience with us wasn’t as expected. If you wish to discuss this with us further, please get in touch with our Customer Experience team.
Thank you,
Sophie
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