Delivery next day by Royal Mail phoned the day I ordered to ask who would deliver pleased it was Royal Mail lady on phone helpful thank you
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Customer service is excellent. Product is very good but overpriced.. But it seems to be working. So can not really complain. Would have gave 5 stars apart from value for money
Brilliant, we got the Therapaw dog boot for our greyhound who is recovering from a dislocated toe and infection. After the bandages came off we needed something to protect his foot after resuming walk... Se mer
Customer service is fantastic. I’d just like to give a massive thank you, to Emily, who was fantastic when dealing with a query! Prompt replies and very helpful. WagWear Mojave Breathable Rubber... Se mer
Företagsinformation
Skrivet av företaget
Zoomadog is the UK's No 1 Online Shop for Medical and Dog Rehabilitation Aids. We help dogs with cruciate knee injuries, hip dysplasia and arthritis find the correct medical products to help them enjoy their day-to-day activities to their full potential. This includes dog wheelchairs, splints and supports.
Kontaktuppgifter
Unit 54, Containerville, E2 9FP, London, Storbritannien
- 01730 622544
- woof@zoomadog.co.uk
- zoomadog.co.uk
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 14 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The perfect products for dogs with reduced mobility
From the time we placed the order to delivery the team answered all our questions, when the wheelchair and full body walking harness arrived, the instructions to put the wheelchair together were simple to follow and the wheelchair come with all parts to apt it to meet our dogs needs.
When we put our dog into the wheelchair the smile on her face as she was able to walk with out falling over was priceless
A very big thank you for your amazing products

Svar från Zoomadog
excellent customer service.
The customer service team were fantastic. The product I originally purchased was out of stock and the team were super quick at organising an alternative. Couldn’t fault them at all.

Svar från Zoomadog

Svar från Zoomadog
Absolutely disgraceful they charged me…
Absolutely disgraceful they charged me £50 for something that must have cost £2 to make it was pathetic and then have the cheek to charge £5 delivery for such a small item. They should have Trading standards investigate them.

Svar från Zoomadog
Very quick despatch
Very quick despatch, thick sponge sole gives more protection, makes walking more comfortable, though had to make some adjustments for greyhound paw - as expected.

Svar från Zoomadog
Good product and very quick delivery…
Good product and very quick delivery item arrived 3days early

Svar från Zoomadog
So thrilled!
I am so pleased with the Walkin’Wheels for my elderly dog who could only drag his back legs. He’s still getting used to them but it’s wonderful to see him walking in them! I can’t praise Zoomadog enough; having support and help on the phone makes such a difference. I am so glad I found Zoomadog!

Svar från Zoomadog
regrettably the product proved…
regrettably the product proved ineffective our 17 year old dogs acute problems and therefore we returned in and were pleased to have our money refunded promply and without question.
Would Recommend
A speedy service with a good product arriving. Excellent tool for us to use with our patients!
Easy to order as quick delivery
Easy to order as quick delivery
Product ordered was very good quality
Excellent service!
We had a brilliant service from start to finish. Excellent communication and information. Very responsive to emails when we realised we had made a mistake - they were incredibly gracious and sorted it out for us. If only every company dealt with their customers like this. Thank you for such an enjoyable process.
Best boot on the market
Best boot on the market, our young collie has been wearing one for nearly 2 months
My 16 year old dog needed help getting…
My 16 year old dog needed help getting up stairs. He took to the harness straight away without any problems. It really helps me to preserve my back as before that I had to lift him and he weighs 11 kilos.
It was expensive but should last a long enough I’ve and maybe later he may need the support for normal walking so I am glad of my purchase.
Hunnyboots purchase
Recently bought Hunnyboots for my greyhound. A great product as are the Hunnyboots slippers subsequently purchased. Seem to have glitches on their website as I received wrong size socks and slippers on these orders - hence the four stars rather than 5, but customer service has been completely 5 star so will definitely use again
Great product!!
Great product, delivered on time. Fab service, and online chat was a god send! Will definitely recommend
good company though harness not worked for us
Order came promptly. Experience with company good, but unfortunately harness not proving satisfactory for my dog. Pity as it was quite expensive.
Great customer service and the pain…
Great customer service and the pain management pills seem to already be showing a positive change in my dog which makes me so happy.
I’m very happy with dog harness.my dog…
I’m very happy with dog harness.my dog now walks well in her cart due to this harness .very strong and well made.sansa my dog says thank you for making my walk experience much better
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