Zoomadog Omdömen 394

Website was easy to navigate, it gave me the information I needed to make my decision on what item I wanted to purchase, payment was quick an easy an delivery was super fast

Walking wheels from Zoomadog are amazing!
I had ordered the walking wheels for Woflie, my german shepherd as his arthritis affected his ability to walk.
The customer service for this company is brilliant. Called to query the exact size for him and to having re-order a replacement leg ring as the initial one was faulty. The delivery for both was fast!

These walking wheels were expensive but worth every penny! To see my dog, have a new lease of life, walking in the park after nearly year later, even to run, it’s worth it.

I would highly recommend this company and their walking wheels product.

Good products to help my dog

Haven’t had the cream long but after 2 weeks my dogs dry skin around his head has deffo improved looks so healthy. Looking forward to seeing what it looks like in a months time!

I brough a quad wheelchair and paid over £700 about 2 weeks ago, expecting it to be shipped within 2 days, only after a week when nothing showed up, I had to email and phone to get a update on parcel detials, only to find out that their used parcel force.....oh dear, not sure about other areas but south wales (newport) is the worse in the uk, check google reviews 1.7/5.0, 3 times their have not been to the house and getting a "Secure PIN validation not possible" which means missed delivery, so I had to contact Zoomadog to get a update and ask why their choose parcel force and get me a replacement as clearly the current one isn't gonna get to me any time soon. but all I heard from the company is lies and bull just to get me off the phone to them. wasted £700 and no refund or wheel chair and now my dog has been suffering since then, don't expect to get your item quick or within 2 days, more like 2 months. joke of a company and avoid!

Extremely helpful and knowledgeable staff. Emily was exceptional

I purchased an XS which was too small so then purchased a S which was too big!! You do need to be very accurate with your measurements.Alas an expensive lesson for me. But the product is well made and deserves 4 stars.

It’s good but the strap kept slipping down so it would better if it could attach to their collar or be a harness with the left protector. I kept it in for 5 days then took it off just because my dog was licking it and it got damp

Very helpful via Chat line and telephone.
Product well made.

Bought this cream as I read reviews on the Internet. I was extremely worried about my dog a 10yr old Shitzhu male as his skin was turning black and all his fur was coming out in those areas. I don’t particularly like taking him to the vet as they give him drugs and I prefer to go down the organic route if possible. So tried this cream for two weeks day and night and I cannot believe how amazing it is. YOU MUST PERSEVERE WITH THIS CREAM DONT EXPECT MIRACLES OVERNIGHT GIVE IT AT LEAST 2-3 weeks before you see improvement. The black skin patches skin has faded, and his fur is all growing back now like normal he is like his old self, I will continue using it and I’m amazed at how well it works and I am glad that I did not take him to the vets as they would’ve pumped him full of drugs or told me that he was really poorly. I thought I’d try this first before taking him to the vets and it has worked, so I can’t thank your company enough he was never worried or agitated by the skin condition and continues to eat, sleep and is very playful so obviously no pain so this cream has worked a treat you can see on photo where his fur is slightly less thick this area was all black and bald 3/4 weeks ago. It’s fantastic!! Essex, UK ❤️😊

Zoomadog has been my go-to pet store for wheelchair solutions for my furry friends. As a pet owner, I was in search of a reliable and comfortable wheelchair for my beloved companion, and Zoomadog exceeded my expectations. Their website offers an impressive selection of pet wheelchairs, catering to pets of all sizes and needs Navigating the Zoomadog website was a breeze, with clear and detailed product descriptions accompanied by helpful images. I was able to easily compare different models and choose the perfect wheelchair for my pet's specific requirements. Placing my order was seamless, and I appreciated the updates and tracking information provided along the way
The customer service at Zoomadog was exceptional They promptly responded to my inquiries, demonstrating extensive knowledge and offering valuable guidance. Their support throughout the purchasing process was invaluable, ensuring I made the right choice for my pet's mobility,
Upon receiving the wheelchair, I was impressed with its performance. It provided the necessary support and mobility, allowing my pet to regain their independence and enjoy a better quality of life. The wheelchair was durably constructed, showcasing the high-quality craftsmanship that Zoomadog is known for Overall, I am extremely satisfied with my experience at Zoomadog. They have proven to be a reliable and trustworthy pet store, delivering excellent products and top-notch customer service. If you're in need of a pet wheelchair, I highly recommend Zoomadog as your number one choice

Customer service is fantastic. I’d just like to give a massive thank you, to Emily, who was fantastic when dealing with a query! Prompt replies and very helpful.

WagWear Mojave Breathable Rubber Dog Boots, Love them so much, bought another pair!

Highly recommend them, my pug has luxating patella’s and these little rubber boots help and stop her hind legs slipping and they’re totally breathable!

These guys went through every step of our wheelchair purchase with us and we are delighted with the quality of the wheelchair - gently introduced to our spaniel and he limited use of her hind legs is supported brilliantly.

Steer clear of Zoomadog. Ordered a harness and some boots for my dog. Harness took ages to come and the wrong product was sent. I asked for a refund but was sent a replacement. Boots arrived some time later. Sent the whole lot back and received a refund minus the postage. The harness was poor quality and definitely over-priced. The boots didn’t fit and were expensive. I would avoid.

DO NOT BUY FROM THIS COMPANY!
I ordered a Hip Brace for my dog, which I was told was out of stock, but they would be in stock in 10 days, they advised to order it online, pay for it and then they would ship as soon as new stock came in - which I did.
Two weeks went by and no updates, so I got in touch on 16th May and was told new stock was due on 18th May.

On the 17th May I received an email saying there were further delays and they were going to DOUBLE THE PRICE !

At no point was a price increases ever mentioned when I was discussing which brace I needed, or when there were delays. If they were getting new stock in, and they had placed the order with their Suppliers, they would have known how much it was costing.
THIS FEELS VERY MUCH LIKE A SCAM - BE WARNED!

Really caring was able to speak to a lady even on bank holiday.I was flustered about sizing pups first wheel chair she is 6months and has only walked during hydro for minutes wanted a chair but wanted right one. Also from a company I trust who care about their products and customers.For us its just the beginning of our adventure hope this helps you will stick with Zoomadog.

Quick service, great product

5 stars the dog is able to walk great with it highly recommended get it for your buddy.

Lost £140 due to their shambolic returns policy. Returned a back brace for my dog days after receiving it (it made my dog very unstable), following instructions provided to me to the word. Then had to constantly chase up for them only to say they have not received it. The lady in the chat stated "Sometimes we have to go and hunt for returns in the building as they come to the building but not our specific office."
A month later and they are saying that they haven't received it yet. Wish I used tracking for proof. Even though they have known issues they don't warn customers to take extra precautions when returning products. Can see others have had a similar experience to my own.

I've been using Zoomadog for my greyhound boots for a couple of years. I've always found them very helpful when I've needed advice. The ordering process is very straightforward and orders usually arrive in just a few days.