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Was missing bolts to my daughter’s scooter which wasn’t ideal but I emailed and it was sorted straight away and they sent it and I got it next day. So very good for me :)

Fantastic customer service! Had an issue with my Son’s scooter and Zinc arranged for it to be collected, looked at, repaired and sent back to me in no time at all! Communication was great and I would 100% recommend buying from this company.

I ordered a scooter for my Daughter as a Christmas present it was meant to be delivered via yodel but unfortunately it got lost, contacted zinc via email to explain,they kept in contact & issued a full refund, I'm very happy on how the situation was dealt with, would highly recommend.

I was missing a scooter from my order of 3, this issue was traced up amidiatly, lovely poltite speedy response, the matter has been resolved and another scooter on its way, will purchase from this company again and recomend to others, Xmas gifts for my grandchildren, great thanks to the team .

I rarely leave reviews probably but my case was dealt with almost immediately, swiftly and friendly. Following a confusing and horrific call with Argos, I was FINALLY told who to call and when I did, I was told exactly what to do. I sent info late evening and got a satisfactory outcome response first thing in the morning. Many thanks Team!!!

I placed an order which was very quick and easy to navigate the site.
After placing I found out a relative had ordered the same item and received it.
I immediately emailed and explained my dilemma to zincsports.
I had an acknowledgement and then I had a message from Shaun confirming he had stopped my order and refunded my money. Brilliant customer services. Prompt. Understanding and professional. Would recommend to anyone
I fully appreciated that there was no drama my request was dealt with very quickly and stress free.

Great customer service. I had a fault with my scooter which I didn't buy direct from Zinc. They talked me through the potential faults, even sending me a replacement throttle for free to check the issue. All fixed now. Great to be able to deal with someone in the UK!

I made a mistake in defining the sender address for our purchase of two scooters for our granddaughters.
I emailed zinc sports and Shameem sorted it . 5 star person in excellent company!

the costumer service is really good. I got a clip broken and they replaced it straight away.

Fantastic customer service. After several years of use we lost a vital screw holding a wheel in place. I emailed to get a model number to purchase and within the hour they had arranged to ship me a replacement.

The best customer service you could ask for from Zinc Scooters. Had a missing lock pin and spring from a 3 wheeled scooter enquired if it was possible to purchase one and after sending photos of scooter and where the pin should be Zinc sent out a replacement free of charge from the first email to receiving the part was 4 days.
1st Class service

My Grandson received a gift for his 2nd birthday off his great grandmother of a 3.in 1 scooter. When we opened the selaed box were unable to build due to missing handle bars. We had no receipt as it has been purchased a few months prior, After contacting Zinc directly via email they responded the next day and within 2 days from my original email i received the handle bars via yodel free of charge. The customer service was fantastic. They were more than happy to assist me and have made a little 2 year old boy exyremley happy. Thank you so much for all your help.

Do not buy from this company!!! Never received my item, delivery was confirmed but expensive item was left in an unsafe location without my permission. Did not receive item and company refused to do anything about it. AVOID .

Great customer service, my son loves his bmx scooter. It’s a great size, very sturdy and so easy to use. He absolutely loves it!

If you are looking for great customer service and great products, please take a look at this company. They have a wide range to choose from and colors to suit every child's favorite colour, great quality, and we love ours!

I ordered a scooter from Zincsports and was let down twice on delivery by Yodel Inpost. I contacted the Zincsports customer service desk, who were all extremely helpful with updates on how the parcel was progressing for the 3rd time.
I really appreciated their help as it was a birthday present for my grandson and can confirm it has arrived safely and on time.
Thank you.

First class service , part arrived with in one day of speaking to customer service .

Got the Cruise Scooter for my son's birthday. He loves it, very light, easy to fold and carry. I like the brake on the back peddle and the non slip footplate.

Very quick response and kind and helpful customer service.

I bought 3 stunt scooters from Argos for my children. The one used the least often broke mid-use, with the front wheel coming off completely. It’s taken 2+ weeks of going back and forth with Argos and the repair company sending me a bolt with a missing piece to re-attach the wheel myself. The pink scooter was probably on special offer for the reason of being poorly made. I’m waiting for the remaining 2 scooters to also break any day now. Poor product and extremely poor aftercare. I do NOT recommend.