Really positive experience with Guarantor+. I called with a fairly complicated situation two tenants on one tenancy, both needing a guarantor and Lewis took the time to walk me through every part of... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
William, from the Zero Deposit team was really helpful with regards to helping me raise a claim against my former tenants. I did however encounter difficulties in trying to reach the company by phone... Se mer
To desperate to recover money . Not considering that people maybe away to respond specially during the summer holiday when schools are closed . Treating like customers are all fraud .. too many emai... Se mer
Företaget har svarat
They took the burden off my shoulders. Moving into a new home can be expensive enough, but knowing that there was an option for Zero deposit took a huge burden off my shoulders. there was even an opti... Se mer
Företagsinformation
Informationen kommer från olika externa källor
Free up your cash by buying a Zero Deposit Guarantee instead of paying a costly deposit.
Kontaktuppgifter
Bessemer Drive, SG1 2DX, Stevenage, Storbritannien
- 0333 200 2541
- help@zerodeposit.com
- zerodeposit.com
4,5
Utmärkt
7 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 90 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Recovery Hestar was very much helpful in all…
Hestar was very much helpful in all aspects, she made sure that I got the right help
23 juli 2026
Omdöme utan inbjudan
Very disappointed
23 juli 2026
Omdöme utan inbjudan
Svar från Zero Deposit
Good afternoon,
Thank you for taking the time to leave us a review.
I'd like to understand the situation in order to be able to assist you further, however can't locate your account from the information you've left us.
Please call us on 0333 200 2541 or email us on help@zerodeposit.com and we can look into the situation for you.
Kind regards,
Zero Deposit
They took the burden off my shoulders
They took the burden off my shoulders. Moving into a new home can be expensive enough, but knowing that there was an option for Zero deposit took a huge burden off my shoulders. there was even an option to pay the zero deposit via direct debit which made it more convenient.
7 juli 2026
Fantastic Service from Heinrich
Fantastic, Quick, Efficient service from Heinrich. Needed an amended policy on the same day and he managed to complete it within less than 15 min and sent all updated policy documents.
21 juli 2026
Omdöme utan inbjudan
A perfect solution that worked for me
15 juli 2026
Omdöme utan inbjudan
What a brilliant idea and fantastic…
What a brilliant idea and fantastic option. I know that I would ensure the property is well looked after and therefore this is absolutely a no-brainer! The service was seamless and easy to complete all necessary steps. Fantastic.
24 juni 2026
Omdöme utan inbjudan
A terrible system
Our contract began from 30 June, we recieved the key at 1 July because of the zero deposit payment didn't work. We quarreled with the agent for two hours but left with nothing!!!
1 juli 2026
Svar från Zero Deposit
Good afternoon,
Thank you for your email.
First of all, I want to apologise for the service you received, this falls below the level we expect.
Having reviewed the situation, I can see that we were notified of the issue late on 30th June when your agent called and spoke to one of our customer service advisors, who reached out to our IT team to see if there was an issue we weren't aware of.
Unfortunately due to the time of the contact from the letting agent we weren't able to amend the issue as quickly as possible which led to the delay.
If you would like to speak to us about the situation, please call us on 0333 200 2541.
Kind regards,
Zero Deposit
Just a great service and easy to use
3 juli 2026
They made an affordable option for…
They made an affordable option for people who are struggling to pay traditional deposit during renting a new home. Moving to a new home needs more budget and with zero deposit we don’t have to pay 5 weeks rent during that hard time. We just have to pay 1 week rent which is really helpful.
30 juni 2026
Omdöme utan inbjudan
The Zero Deposit Agent, Adam
The Zero Deposit agent, Adam, listened carefully to my query, took complete ownership of it, and
provided a very high level of customer service that exceeded my expectation and reassuringly gave me the confidence I sought with respect to the zero deposit guarantee for my property.
17 juli 2026
Omdöme utan inbjudan
Brilliant customer service by Paige
Brilliant customer service by Paige. Very polite and helpful and did exactly what she said she would do. An asset to the company
16 juli 2026
Omdöme utan inbjudan
Until signing the agreement we were not…
Until signing the agreement we were not informed about this scheme by the agent. We were asked to pay an amount we were not ready at that time or aware. It is better if we informed in the negotiations stage
29 juni 2026
The process was Excellent
The process was stress free ,communication was on time and efficient and the was was excellent in a nut shell.
13 juli 2026
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.