yuzefi.com Omdömen 

I am still waiting on the XL Mocha bag that shipped last month but still hasn’t arrived. This was after sending the bag I wanted to exchange for my wife back on Dec 25. It took another month for it ship at the end of Jan after following up twice. The quality from the bag I saw briefly was great but we’re approaching two months to get the XL Mocha and still don’t have anything.

The magnetic lock on the bag does not work properly and opens occasionally. I am not complaining or requesting an exchange — just sharing this for your information.

The delivery was very fast. Thank you.

The bag is amazing.
I dream about it almost a year and bought one on a sale.
Best quality and design which will be on my heart forever 😁

No me ha gustado el empaquetado del bolso. A la vez recibi otro bolso en su caja perfectamente empaquetado con sus etiquetas y bolsa con la marca del bolso. Le resta importancia, es como si hubiera recibido un bolso de 100 euros

Visited Yuzefi in-store and the staff were so lovley. They took the time to explain the brand and products to me. The bag itself is such a unique shape and very practical as well. Very spacious. I reach for this bag on the daily.

YUZEFI is a brand I absolutely love. The quality of their products speaks for itself and their prices are unmatched. I own a few of the merchandise and they stand out from the other mainstream brands.

The bag is perfect but the way I received it was not that great. It felt like an Amazon package. The box was damaged and I got worried that the bag might be damaged but thankfully all was ok. It just had a cloth bag and that’s it, for an international shipping that is a bit dangerous. But overall the bag is lovely and the material is soo luxurious. It’s just the way I received it made me double guess if I ordered from a genuine website.

Quick delivery, very good quality. Thx!

The bag was in a bad condition so I returned it. It has been more than 4 weeks already and still waiting for my money. Customer services stopped replying.

I love the bag, the colour it magnifies. The shipping it was little slowly, but everything is ok.
Thank you!

The bag arrived clearly used with multiple scratches all over it. We immediately contacted customer service requesting an exchange. They said they would reach out to the product team and get back to us - but five days passed with no response. We emailed again, and now they are completely ignoring us. Extremely disappointing service. Don’t waste your time or money - stay away from this company!

The bag was beautiful but really heavy for me for everyday wear. I returned it and brought myself a Hereu bag for the same price, so much more lightweight and comfy!

But what was really disappointing was the return process. They state “London based brand” on their Instagram so I was assuming the bags are delivered from within the Uk. So imagine my surprise when I learned that they are delivered from EU and you have to pay yourself for returns!So I paid for the UPS delivery to return the bag, paid for the customs clearance for Belgium which was 200 EUR in total. That’s pretty insane given that it’s almost 50% of the bag cost that I paid for the return. So if you like their bags I urge you not to order from their official website if you’re outside the EU.

Loved the quick response as I was shipping my piece to Venice and Jackie was super prompt! And I can’t say enough for the quality of the Bag!

The bag is absolutely fits the description and nice. Hewever, nothing special. Kinda overpriced.
The packaging doesn’t look like for bag with price 500 + euro.
It came just in the box for transportation (which was actually damaged) without any branded box inside, just a textil bag. This strange

Fantastiskt bag, high quality, beautiful design. Smooth and fast purchase without any problems. Super fast delivery. What more could you ask for? Highly recommended!

the bag was beautiful, every one was complementing , i had to give history about the brand .I thought the lather is hard but i got used to it .i wish if the prices are less so i can perches more.

Loved the product and the overall experience. Delivery was quick and smooth. I am now a true customer.

Super disappointed with customer service. I mistakenly ordered the wrong bag and had to ship it back. They won’t cover return shipping which will cost me $309 plus I won’t be refunded for duties and taxes. Don’t order
From this company if your outside of the EU because it will cost you. Won’t be purchasing from them again

Beautiful bag!
The material is solid, the Pine color is stunning, it is very spacious, and looks unique. It passes as an every day bag perfectly, not too small, not too big.
I first saw the Yuzefi bag on my friend in white leather and was instantly influenced.
Thank you for this wonderful design!

Great bag! This purse receives many compliments. The color matches the picture, and the size is perfect for daily essentials. Enjoyed the sales and fast delivery.