Your.Rentals Omdömen 628

all perfect and quick

Me resolvieron las dudas de manera clara y rapida. Muy buena experiencia

We recently faced an unfair cancellation penalty on a booking channel, and thanks to the company's outstanding professionalism, persistence, and clear communication, the issue was fully resolved in our favor. The Resolution Team's member Margarita handled the case with great attention to detail, kept us informed at every step, and successfully negotiated the removal of the penalty with Airbnb support. We felt supported and valued throughout the process.
Thank you for your help and for truly making a difference!

Invece di avere mille canali.... con quello che comportava averli: DOPPIE PRENOTAZIONI A GOGO soprattutto in estate.
Ho scoperto Your.Rentals, e ora ho una unica dashboard, una unica chat, tutti i canali esistenti tra cui Booking ed AIRBNB e, soprattutto, un UNICO CALENDARIO. E ora mi rilasso.
Giovanni Rusconi
Fotografi degi Sposi - Milano

Bem Nguyen was very helpful and kind, making everything easy and smooth. Quick to respond and great customer service – much appreciated!

Traitement efficace et positif de ma demande.
J'avais commis une erreur de date. Elle a été corrigée sans surcoût et rapidement.

Merci beaucoup !

Todo bien llevo bastante tiempo y todo perfecto algunos problemillas con los anuncios y tal pero el servicio de atención al cliente te lo resuelve al momento eso es lo que más destacó y destacó también a lidia como agente competente y atenta la mejor

Muy buena disposición a ayudar
Excelente

Excellent follow up and successful resolution.

Bonjour j’ai loué une maison Via Dian Castello, Gazzelli, 18027, Italie qui est dans un état déplorable sale de bain inondé pour aller au toilette obligé de mettre des serviettes parterre une propreté déplorable réclamation a Abritel avec photo et vidéo demandé par eux mais aucun geste commercial je dirais même pas de retour qu’il compte sur moi pour leur faire une bonne publicité c’est inadmissible

Anne Luu was very kind, patient and professional. I was really nervous because of some unexpected bookings. But she remainded calmed and helped me to explain to her and to find a solution. I think she does a great job in helping clients.

Good morning,

The general way of working is really good, but I would incise in you people, specially the last person who attend to me, Nerea, a really good profesional worker: eficient, fast, etc., etc.

excellent accueil par mail et au téléphone

I had a very positive experience with Bem from Your.Rentals. I really appreciated the fast and professional support. Everything was handled efficiently and with great professionalism. Thank you for the excellent support!

Resolution department is very good ( Bem and Brian particularly) caring, patient and very helpful

I’ve had a truly excellent experience using this your rental platform. Booking through the app has been smooth and reliable every time — it’s honestly been an amazing experience from both sides, as a host and a guest.

The agents are extremely professional and responsive. Their assistance has made everything easier and more efficient, whether I was hosting or staying at other properties outside of Oslo. The platform itself is user-friendly and well-designed, helping to create a seamless experience.

I genuinely appreciate the level of service and support provided. Thank you for making the rental process so smooth and enjoyable for both hosts and guests.

Ich bin sehr zufrieden mit Your.Rentals! Besonders möchte ich mich bei Matteo bedanken, der mich bei der Kontoumstellung schnell und kompetent unterstützt hat. Auch der Begrüßungs-Videocall mit einer klaren Übersicht war sehr hilfreich. Der Einstieg in die Plattform war dadurch einfach und angenehm. Vielen Dank!