Wax Jacket Cleaning Omdömen 

I’ve now had 2 jackets cleaned and re-waxed by this company. Their service is excellent and both jackets came back looking pretty much like new, we’ve thought one was about 14 years old. What more could I expect!

Seems helpful at first - but service is poor - had to return jacket as holes still not repaired - 48hr promised turn around after return took over two weeks (including some garbage about jacket being stuck at the sorting office and taken back to the workshop to check over)
Repairs of poor quality, darned/machine stiched (rather than patched) through to the lining which will no doubt wick the rain through to the lining material which is now visible on the outside of the jacket - hand warmer pocket repairs now restrict the opening so are unusable - repairs have been made through the material of the poachers pocket which now has a reduced opening so useless as a poachers pocket - poor repair, plenty of BS about dispatch times and delivery dates - AVOID and if you're tempted to use this company do a quick google for Karl Ward which you may find of interest before handing over your money up front - much loved Barbour absolutely ruined

My Drizabone is over 30 years old, much loved and used. It had two tears on the back, tears around the cuffs and the sleeve seams were coming apart. I didn't think there was much that could be done. They took it on. The repairs were done extremely well with patches, and the sleeves rejuvenated. It was cleaned and re-waxed. It is still 30 years old but now looks very presentable, and is functional. I am very happy to have my jacket back. Good job. The repairs took about 6 weeks but it was done over the Christmas period and they are clearly busy. Also they held it back to ensure quality of repair. Karl was excellent in terms of rapid response to emails. Overall I am very pleased and will use them again.

I sent my old Belstaff jacket that was looking a little bit unloved to the Wax Jacket Cleaning Company for a complete refresh. I received confirmation of the jacket's arrival with them and received the finished article back in an impressive 7 day turnaround. The jacket is now back in service and sporting a new belt that was made for it. What a great service!

Fantastic service from the Wax Jacket Cleaning Team who repaired my Belstaff jacket. Very impressed with the repair! Pleasure to deal with such experts; highly recommend.

Karl and the team did a fantasy job on my Barbour jacket. I requested a clean, re-wax and sleeve extension. All were carried out to a high standard and returned in good time. Would recommend this service to give your jacket a new lease of life!

What a wonderful company. Karl goes above and beyond to keep in touch, answer any query, is professional, courteous and did a fabulous job with the cleaning and re-waxing of a Barbour jacket. Couldn't recommend highly enough.

good comms. Coat has come back quite swiftly (4 week turn around) happy with the results. Thanks as it’s a very sentimental coat.

Excellent communication, fast turnaround and great cleaning and rewaxing of a barbour jacket and a dog jacket - thank you!

Abysmal service. They have ruined my jacket. In a worse state than when is sent it to them. Covered in debris, fluff and lint which cannot be removed
Company refuse to do anything. In the process of taking them to court !

Happy with service and results for two Barbours getting cleaned and ready waxed. Thanks

Very courteous and helpful communication. I sent two jackets which were really worn out and tatty. I would never find these jackets to purchase now, so repair and rewax was their only hope.
They are beautiful again, given a new lease of life and I’m delighted.

Barbour jacket came back some months ago, in a much worst state. I wish we had read these reviews first. Very disappointing and misleading. Interesting that trading standards were involved in the past.

Had inner sleeve replacements on two Barbour jackets. Finally, no more wet arms! Couldn’t fault the service. Communication excellent throughout. Don’t hesitate - get those jackets back to being functional!

Brilliant family ran company. My welligogs jacket smelt musty. It came back not only looking new but the smell had gone. I would definitely recommend to people.

Sent my Belstaff jacket to Karl a month ago and it’s returned today, with the three minor tears repaired, cleaned a s re-waxed. It’s like a new jacket and chuffed to bits it’s now got a new lease of life. I’ll be sending it back every couple of years for some TLC. Thanks Karl 👏🏼👏🏼

Great customer service. Excellent communication. Fantastic quality alteration.

Had two jackets cleaned and waxed. Communications by email were good, and both jackets were returned looking so much better, and ready for the winter months. Very pleased with the results.

This is the second time I've used this company, having previously sent my well-worn Barbour coats directly to Barbour for full repairs and rewaxing. This time, I chose this company again because they offer excellent service at a fair price. They use their initiative and skill to preserve the unique character of each coat while restoring it, which I really appreciate. Great value and attention to detail.

I was hesitant about getting the over-long sleeves shortened on my Belstaff jacket in case it ruined it but this company have done a great job. I’m so pleased as the jacket has sentimental value and now it fits too! Jo Warner