2 year no grill, no refund even the ceo lied to me about getting the grill done. Y’all need to prevent anybody from placing order here. On they ig page it seems only people with a platform or a fan ba... Se mer
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Det här tycker kunderna
It’s been 2 years. I haven’t received a thing. I placed my order in 2024 everything was going smoothly until I got a notification about my grills going through QC, but months past and I never received... Se mer
Tried to be understanding and patient on their shipping times and ended up playing myself out of money for a grill.. never even received the mold. Their customer service isn't the best either. Their i... Se mer
Företaget har svarat
I got the Baguette Star Ring, and it looks axactly as pictured - shiny, stylish and well-crafted. I took my time deciding which one to go with, but in the end, I'm really happy with my choice. Custome... Se mer
Företagsinformation
Skrivet av företaget
At Water ATL, we believe that your smile is a reflection of your unique style and personality. As the first fully customizable grillz retailer at scale, we are dedicated to helping you express yourself in a way that truly stands out. Our journey began with a passion for craftsmanship and a commitment to quality. Each piece we create is a testament to our dedication to excellence, blending cutting-edge technology with the timeless art of jewelry making. We understand that every customer is unique, and we strive to provide a personalized experience that meets your individual needs and exceeds your expectations. What sets Water ATL apart is our unwavering commitment to our community. We are not just a retailer; we are a family. We celebrate diversity, creativity, and the power of self-expression. Our customers are at the heart of everything we do, and we take pride in building lasting relationships based on trust and mutual respect. Join the Water ATL family and be a part of a movement that values authenticity, craftsmanship, and unity. Whether you're looking to make a bold statement or add a touch of elegance to your smile, we've got you covered. Together, let's create something extraordinary. Water ATL – Your smile, your way.
Kontaktuppgifter
3379 Peachtree Rd NE, 30326, ATLANTA, USA
- 6782363688
- info@wateratl.co
- www.wateratl.co
Har besvarat 22 % av sina negativa omdömen
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I've really been looking forward to…
I've really been looking forward to getting my 2 little caps.. but it sounds like it's not happening. I even messaged the company on ig saying I wasn't sure if I did my mold correctly. "wym", and a suggestion to buy a new mold kit without even knowing if the impression i sent in was good. It's been in the 'review' stage for 10 days now, after being delivered to them 18 days ago. just sucks to be left in the dark, but it seems like its not even going to be made with these reviews. ughhhh

Svar från Water ATL
Horrible shopping experience.
Tried to be understanding and patient on their shipping times and ended up playing myself out of money for a grill.. never even received the mold. Their customer service isn't the best either. Their instagram deletes comments that speak on the consistent issue. It sucks to still be seeing bad reviews a year later. For anyone looking for a grill online, look else where or you'll just be giving them money.

Svar från Water ATL
One star is too generous at this point
One star is too generous at this point. Put in my order a year ago and they keep saying they have “escalated my ticket” to issue a refund that THEY OFFERED, I didn’t even ask for but accepted because I spent just over $600 on their products. They delete any and all inquiries about orders on their social media and warn that you’ll be blocked if you continue. Serial scammers. Even though they tell you to email about inquiries of your order, they give no information and just thank you for your patience. DO NOT follow them, purchase from them, or give them any energy or thought.

Svar från Water ATL
Do not waste your time OR money with…
Do not waste your time OR money with this company. Placed an order over a year ago and never received my goods, only excuses for why it’s taking so long to either come up with product or refund. It’s obvious they are broke ninjas frauding people

Svar från Water ATL
I got the Baguette Star Ring
I got the Baguette Star Ring, and it looks axactly as pictured - shiny, stylish and well-crafted. I took my time deciding which one to go with, but in the end, I'm really happy with my choice. Customer Support was helpful and answered all my questions though I wish the response time was a bit quicker. Overall, I'm satisfied with my purchase and will likely consider buying there again.
SCAMMERS..
SCAMMERS... i'll be getting my money back though. the amount effort they put into their business to make a few hundreds is really embarrassing, learn a trade or something!?

Svar från Water ATL
They lie and keep your money BEWARE
It has been almost a year and I haven’t received my product they take your mold then you never hear from them..I only wanted two teeth done and the response from them are horrible, Patrice who owns the company will ghost you and have nothing to do with you.. they lie and lie and only promote celebrities.. they don’t take care of their real customers at all very disappointed in water atl… I gave them a chance never again they are scammers PLEASE BEWARE !

Svar från Water ATL
beware!!! this company will scam you
this company will scam you, do NOT buy. the positive reviews are fake! I almost was BANNED from Affirm and my credit could have tanked had they not done a proper investigation. I was out $500 for no reason, as I bought this as a birthday present for myself. instead i was left stressed and scammed, having to go through my bank and then affirm because I was unaware of what steps I had to make. If you paid in 4, do not!!! dispute with your bank, dispute with affirm or whichever company because the bank is charged by the loan companies, NOT wateratl. because I did not know, I disputed with my bank and that caused me to owe $500 to affirm instead of Wateratl paying them. I then had to explain and wait months for them to clear me, i couldn’t use affirm for anything.

Svar från Water ATL
Huge Disappointment
Like others have stated, this company is a total scam. They take your money and your tooth mold and never send the product. I am filing a claim with my state attorney general and I recommend others do the same.

Svar från Water ATL
Guarantee that every positive review on…
Guarantee that every positive review on here is from themselves to keep up with the outstanding number of bad reviews. Although I did finally get a refund damn near a year later- I stated and remain true that I will NEVER stop informing others that this company is a Scam and needs to be shut down. They just keep on hurting others who put their trust in this "company"
Please listen to all the 1-star reviews on here THEY ARE AS BAD AS EVERYONE IS SAYING THEY ARE, if not even worse. I pray you don't find out the hard way that this company is abysmal.

Svar från Water ATL
I give this 1 star because I cannot go…
I give this 1 star because I cannot go any lower. DO NOT ORDER!! Never got product. Production issues after production issues. Slow response, disabled comments. Wanted to support but nothing worth supporting here. SHUT IT DOWN. Still haven’t received order, a joke!

Svar från Water ATL
If You’re thinking of giving them a chance…Don’t.
Initially, they were fairly responsive stating that they were fully operational and had hiccups during their first few months in service which caused some delays, but they wanted to make sure I received my product by the deadline of Dec. 22. That was over 10 days ago. Since then nothing. I sent them a buff stone from another local business and realized how quickly grillz should take and what good costumer service looks like and yet, I still tried to give the benefit of the doubt I called their costumer service line (which can be found on BBB website for those that may need it), reached out to them via email and IG and no one responded. Yet, they are still posting about how all these different celebrities have received grillz from them and it just disappoints me because all I wanted to do was give them the opportunity to prove the negative feedback wrong, and they fell VERY WELL short of that.

Svar från Water ATL
Maybe give them a chance
I’ll be completely honest at first, I really thought WaterATL was a scam. Communication early on was rough, and we had a pretty nasty fallout that left me really frustrated and questioning if I’d ever get my product. However, they eventually came through, and I have to say I’m beyond happy with what I received. The product is exactly what I wanted and exceeded my expectations. While the journey to get there wasn’t the smoothest, I’m glad everything worked out in the end. Thank you for making it right!
TERRIBLE EXPERIENCE
TERRIBLE EXPERIENCE! I agree with the bad reviews listed on here. This company is ran terribly. They take forever to respond to emails. I wasted my money, never received my item. They took two months just to send me the impressions kit, after that told me my order would be ready in November and then now in December told me my impressions aren’t usable. Waited on an order from back in July! I was excited with this being a black owned company but waiting 6 months and not receiving anything. They don’t even follow the policies listed on their website. Very disappointed and wouldn’t recommend ordering anything from them.

Svar från Water ATL
🔥🔥🔥🔥
Move in the same pace as them and you will have your stuff finished in time, great art takes time to make! Amazing quality.

Svar från Water ATL
This company needs to be closed down
This company needs to be closed down. There’s no way I’m still waiting for my grillz I placed an order for April 2024 112542231. They’re not ready to be in business and should be closed. Was expecting my grillz for some events but never received and that lack of customer support and turnaround time is so bad.

Svar från Water ATL
DO NOT BUY
DO NOT PURCHASE FROM THIS COMPANY!! i ordered a custom pair of grillz in june, following my birthday. After months of back and forth without ever receiving my product they just decided to never answer my emails or calls and never issued me a refund! Please trust me when i say save yourself the burden. It’s affordable for a reason!! you will never receive your item and they will never give you your money back.

Svar från Water ATL
I have been waiting since July me when…
I have been waiting since July me when I send the mold. I suggest all of u that been scam like myself. Report this on your bank and let them do an investigation to get your money bank. I AM DONE WAITING FFFFFFUK YALLL ATL WATER. U don't do that to people.

Svar från Water ATL
Typical Atlanta Scammers
Do not order from this company. They will take your hard earned money and you will wait MONTHS before you ever receive your product, if you ever receive it.
They get you to buy mold kits at $30 a pop by saying they were unusable. I placed my original order in APRIL!
They limit their comments on social media so customers cannot warn others of their practices. They claim all orders are delayed, give you a time frame, and after the new date passes, they never contact you about the status of your order.

Svar från Water ATL
7 MONTHS DONT BUY
I ordered ts 7 months ago it’s bout to be 2025 and NOTHING. I email and try to be patient but all they do is lie. Once in a while they tell me “it’s going to be shipped next week” and this has been say multiple times over the course of those 7 months. They once gave me a $50 gift card to use but when I tried using it, it didn’t work or there was no option to pay with it.

Svar från Water ATL
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