Warmup UK Omdömen 

Firstly Anton was incredibly helpful from the support line, not with just completing the setup but advice as to how to most efficiently utilise the options. Important note, setup requires a 2.4GHz WiFi connection, if you are using 5GHz or have an automatic dual setup it will not work. I got round this by setting up a temporary compatible 2.4GHz login. Once the system is up and running it will work with the dual WiFi, but not for initial setup.

Had the pleasure of dealing with Anton. He was absolutely first class. Went out of his way to help me and get my system up and running. Thank you Anton!

We bought a property with a warmup system fitted; however, we did not know if it was working. Contacted Warmup, who worked out what system it was, and then sent us various email instructions,s and we now know that the system works and have sent us a full instruction book. It was no bother for them and helped us all the way, even though we had not purchased from them , great customer service espically from ANTON

Had trouble with register the warranty Harley sorted it all out

Seems to be great back up, very neat unit, just installed it so haven't had much chance to use it fully.

Harley was very helpful and managed to send the details I needed instantly

Great customer services support from Harley. Provided me with all the information I needed

I spoke to Anton who was very patient and efficient, he helped me setting up the app. You want someone like him when you have technical issues. Thank you Anton

Excellent advice and help from Harley and Shauna regarding the setting up of my Warmup Element thermostat, all sorted now, thank you

Engineer came out right away to repair the issue. Couldn’t be more pleased with the customer service and quick repair. Thanks again.

I made an enquiry through their web mail asking about the availability of printed instructions for operating a replacement controller for their underfloor heating system that has just had to be installed. The box in which it was supplied included only the printed installation instructions = which said nothing about how tooperate it! Their web site is full of videos but I couldn't find anything in printed form.
More than a week has passed and I have not had even an acknowledgement.

Absolutely fantastic after sales service from Warmup. I needed a warranty replacement and they’re right on it. No messing. They also use DPD couriers and you’re constantly kept informed as to the status of your parcel. Other companies could learn a thing or two about looking after customers from Warmup. They give you the confidence of longevity in your installations.
I highly recommend them.

Very pleasant, knowledgeable and patient. Helped me set up my system very happy thank you

My grandparents have moved to a new home with this heating system, and Anton was extremely helpful, patient and knowledgeable with supporting me to set it up for them. I’m just waiting for it to be deactivated from the old occupiers account, but he was able to provide a timescale for this and said he’d be there to support when we could progress.

Very quick and helpful response from Harley

As part of a bathroom refurb a Warmup system was installed. I called the company early in the New Year to ask for some advice. The member of staff was overall unhelpful.
For the next couple of weeks I trawled the internet and enlisted help from the bathroom installation team but seemed to be getting no where.
As a final attempt I called Warmup again and fortunately this time Harley answered the call. He was very emphatic, listened well and talked me through my issue. With his help the system is now working as I expected it to.
He is a STAR,

Quick turn around as usual.

*Not given a 5star as I need to contact them regarding the courier, DPD repeatedly dump ordered products outside a showroom which was open and only reason I knew to look was the email confirming delivery.

Excellent customer service. Anton was professional, patient, and walked us through setting up our underfloor heating over the phone. He was knowledgeable and communicated instructions clearly. A very positive experience dealing with Warmup, thank you.

Needed a walk through on the warmup app to help set the timer . Spoke with Anton who was extremely helpful, his knowledge and guidance was clear and concise and he really took the time to ensure all my questions were answered, it’s great my system is now working perfectly thanks to his help , I can’t recommend him highly enough. Many thanks Anton.

Harley was interested to help. He knew exactly how to operate the heating system. He was thoughtful in his approach and patient to help lead me to set up the thermostat. Brilliant