That was FAST!!! Thanks for the pdf manual for my new 7iE underfloor electric heating from you folks. Contractor did a great job and sent us pictures of each step; however, somehow the instructions... Se mer

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We had an issue with the warmup under floor heating and Phil was assigned as our engineer. From the initial meeting to the completed repair Phil was excellent. he took the time to explain everythin... Se mer
Lesley was so helpful to me, ensuring i received the correct unit. She was very knowledgeable and made sure I understood and knew that if I had any queries I could get back in touch with her. Exc... Se mer
Had an initial delivery delay, but not warm ups delay, courier problem. All sorted, have to place order for 42m2 sticky mat. Will need tech support advise. Have used for over 30 years, definitely the... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Warmup Plc is a UK based manufacturing Plc, creating innovative smart controls and underfloor heating solutions. Warmup has sold more than 2 million systems in 72 countries worldwide. Warmup, founded 30 years ago is a knowledge and research driven business, making proprietary, world-leading products.
Why Warmup?
Skrivet av företaget

- Save your pounds and the planet!
- Underfloor heating is a cleaner, more efficient way to heat a home. Our collection of water and electric floor heaters require less energy to reach an ideal temperature compared to traditional heating systems, saving you money on your heating bills.
- Warranties and 24/7/365
- Many of our heating systems feature a Limited Lifetime Warranty and our SafetyNet Installation Guarantee™ also protects you against any accidental damage to a system during installation. We operate a technical helpline which is open 24 hours per day / 7 days per week / 365 days per year and provide extensive online support materials to help guide our customers through every stage of their project.
- Leading the industry
- Our systems and accessories provide energy-efficient warmth for both new-build and renovation projects, offering true ease of use and a hassle-free installation. We are the only floor heating company whose products are European compliant and CE marked. Our systems feature accreditations from BEAB, cUL, CSA, FIMKO, SEMKO and UL. In addition, we are members of BEAMA and TTA.
Kontaktuppgifter
Abbey Road, Tudor Estate 704, NW10 7UW, London, Storbritannien
- 0345 345 2288
- uk@warmup.com
- www.warmup.co.uk

Get a free instant quote!
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
We previously had Warmup underfloor…
We previously had Warmup underfloor heating for 15 years, which never faltered. Which is why we have installed the same again in our newly renovated house.
If it ain’t broke don’t fix it.

Svar från Warmup UK
The fast and complete answer
The answer was exact, helpful and fast. I couldnt except more. Thank you.

Svar från Warmup UK

Svar från Warmup UK
Great support
Recently, I have been investigating the construction of underfloor heating with Warmup support team and have been extremely impressed with the service. I have sent many emails with lots of questions and all have been answered with patience and professionalism. Now I have a list of step by step links on how to instal the underfloor heating. Thank you the Warmup support team especially Harley.

Svar från Warmup UK
Warmup UK Technical Suppor
Contacted technical support for assistance. Prompt response and clear technical advice from Harley

Svar från Warmup UK
The rep mark oliver did an outstanding…
The rep mark oliver did an outstanding job speaking to customer measuring the area and delivered a great experince of youre product
Exceptional customer service
Had exceptional customer service from Warmup yesterday in which I'd received confirmation of order being despatched, I called Warmup to ask if my order could be amended & the person I got on the phone went above & beyond to help, changed my order on the phone, spoke to the despatch dept and had them change the pallet so my order could leave on time and it's being delivered today.
Positive Experience
Harley from Warmup did a great job to resolve my issue. Thanks for all the help - a positive experience dealing with the support team.

Svar från Warmup UK
Anton was brilliant
Anton was brilliant , he called me back and provided great technical support .
dan at Eddies Bath - warm up stockist

Svar från Warmup UK
Great customer service!
Had some issues setting up the Warm Up device but Anton was a great help. Very patient and explained everything perfectly.

Svar från Warmup UK
5 ***** service from Anton
Anton has been so helpful communicating by email and then calling me to help me with the settings for my heated floor.
He talked me through the whole thing from changing the days, times and temperature settings to uploading a photo on the screen.
Anton went above and beyond, so friendly, patient and helpful.
Thank you Anton, I’m really grateful

Svar från Warmup UK
Very helpful
Very helpful, Anton answered all my questions and resolved my issue

Svar från Warmup UK
Exceptional Customer Service
Anton was brilliant and talked me through everything patiently and step by step. Couldn’t ask for a better customer service experience.

Svar från Warmup UK
I contacted Warmup as I was having a…
I contacted Warmup as I was having a problem with one of our underfloor heating controls. Harley was great, gave me lots of advice of things to try before going to the expense of buying a new unit. Unfortunately they didn't work but I was also supplied with a list of stockists and how much I could expect to pay.
All very helpful. I was also really impressed by the speed of the reply to my request for help. Well done Harley.

Svar från Warmup UK
I had an issue understand how to set up…
I had an issue understand how to set up my under floor heating and therefore spoke to Anton in technical support. I explained he needed to go slowly as I am ‘technically challenged’ ! He was so patient, explained everything step by step, and even phoned me back to make sure all was working and set up correctly. Great job Anton thank you

Svar från Warmup UK
Patient, friendly and helpful
You were very patient, helpful and friendly. We could not have asked for better.

Svar från Warmup UK
Tricky software to setup but first class support
Firstly Anton was incredibly helpful from the support line, not with just completing the setup but advice as to how to most efficiently utilise the options. Important note, setup requires a 2.4GHz WiFi connection, if you are using 5GHz or have an automatic dual setup it will not work. I got round this by setting up a temporary compatible 2.4GHz login. Once the system is up and running it will work with the dual WiFi, but not for initial setup.

Svar från Warmup UK
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