That was FAST!!! Thanks for the pdf manual for my new 7iE underfloor electric heating from you folks. Contractor did a great job and sent us pictures of each step; however, somehow the instructions... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We had an issue with the warmup under floor heating and Phil was assigned as our engineer. From the initial meeting to the completed repair Phil was excellent. he took the time to explain everythin... Se mer
Lesley was so helpful to me, ensuring i received the correct unit. She was very knowledgeable and made sure I understood and knew that if I had any queries I could get back in touch with her. Exc... Se mer
Had an initial delivery delay, but not warm ups delay, courier problem. All sorted, have to place order for 42m2 sticky mat. Will need tech support advise. Have used for over 30 years, definitely the... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Warmup Plc is a UK based manufacturing Plc, creating innovative smart controls and underfloor heating solutions. Warmup has sold more than 2 million systems in 72 countries worldwide. Warmup, founded 30 years ago is a knowledge and research driven business, making proprietary, world-leading products.
Why Warmup?
Skrivet av företaget
- Save your pounds and the planet!
- Underfloor heating is a cleaner, more efficient way to heat a home. Our collection of water and electric floor heaters require less energy to reach an ideal temperature compared to traditional heating systems, saving you money on your heating bills.
- Warranties and 24/7/365
- Many of our heating systems feature a Limited Lifetime Warranty and our SafetyNet Installation Guarantee™ also protects you against any accidental damage to a system during installation. We operate a technical helpline which is open 24 hours per day / 7 days per week / 365 days per year and provide extensive online support materials to help guide our customers through every stage of their project.
- Leading the industry
- Our systems and accessories provide energy-efficient warmth for both new-build and renovation projects, offering true ease of use and a hassle-free installation. We are the only floor heating company whose products are European compliant and CE marked. Our systems feature accreditations from BEAB, cUL, CSA, FIMKO, SEMKO and UL. In addition, we are members of BEAMA and TTA.
Kontaktuppgifter
Abbey Road, Tudor Estate 704, NW10 7UW, London, Storbritannien
- 0345 345 2288
- uk@warmup.com
- www.warmup.co.uk
Get a free instant quote!
4,7
Utmärkt
781 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
WORKING WITH MARCOS ON A PROJECT WAS A…
WORKING WITH MARCOS ON A PROJECT WAS A PLEASURE AND GAVE ME ALL THE SUPPORT I NEEDED
15 maj 2026
Svar från Warmup UK
We are so glad to hear you had a positive experience and received great support. Thank you for your kind words.
Kind Regards
Warmup
Marcos is extremely professional and…
Marcos is extremely professional and helpful, really makes working with Warmup easy and enjoyable.
15 maj 2026
Svar från Warmup UK
We're so glad to hear we made your experience easy and enjoyable. Thank you for your review.
Kind Regards
Warmup
Website not wonderful
Website not wonderful, found it tricky to get quote for what I was asking for. A week and a bit after my enquiry Marcos (sales rep) called me, then a quote was created. Ordered thro' a local electrical wholesaler and fitting product was pain free (not powered up yet).
15 maj 2026
Svar från Warmup UK
We appreciate your feedback and are glad to hear the ordering and fitting process was smooth. We are addressing the website's ease of use - thank you for letting us know.
Kind Regards
Warmup
Marcos was very helpful throughout our…
Marcos was very helpful throughout our project. We had a few issues with tradesman & his help was vital in getting the correct advice to keep my project on track. Thanks again!!!
15 maj 2026
Svar från Warmup UK
We're so glad our team could provide vital assistance and keep your project on track. Thank you for sharing your positive experience!
Kind Regards
Warmup
I had an issue installing app and kept…
I had an issue installing app and kept getting an error message. Sent it to tech support. Bingo within a couple of hours a solution was given.
Went back to thermostat, did as shown and now all sorted.
Thank you Warmup team a job well done.
13 maj 2026
Omdöme utan inbjudan
Svar från Warmup UK
We're so glad our tech support team could quickly resolve issue. Thank you for your review.
KInd Regards
Warmup
Jack is very thorough and helpful never…
Jack is very thorough and helpful never a problem
12 maj 2026
Svar från Warmup UK
We're so glad you had a great experience! We appreciate your kind words.
Kind Regards
Warmup
Thank you Anton
This is the second time Anton has helped me with setup and callibration of my new underfloor heating panel. He was beyond helpful, to the point, and explained things in a simple and straight forward manner.
11 maj 2026
Omdöme utan inbjudan
Svar från Warmup UK
We are so glad to hear our team provided such excellent and clear assistance with your underfloor heating panel. Thank you for your review.
Kind Regards
Warmup
Tricky smart thermostat setup but good customer service
The smart thermostat was a little tricky to setup on the WiFi which the instructions didn't seem to cover comprehensively. But the customer service and additional FAQs on the website helped get there in the end and no problems have been experienced since.
22 september 2025
Svar från Warmup UK
We appreciate your feedback regarding the thermostat setup. We are glad our customer service and FAQs helped, and that things are now working well. Thank you for your review.
Kind Regards
Warmup
I struggled with some weird connection…
I struggled with some weird connection problems. Anton, really helped me out and made a weird experience truly good. I love the product, and now I also love Anton on support.
8 maj 2026
Omdöme utan inbjudan
Svar från Warmup UK
We're so glad we could help resolve your connection issues and turn a challenging situation into a positive one. Thank you for your kind words!
Kind Regards
Warmup
Very helpful team in customer service…
Very helpful team in customer service and a quick and efficient delivery
6 maj 2026
Svar från Warmup UK
We are happy to hear that our customer service team was helpful and the delivery was quick and efficient. Thank you for your positive feedback.
Kind Regards
Warmup
Brilliant experience dealing with…
Brilliant experience dealing with Warmup and locally backed up by Mark. Was a pleasure to deal with and gave me plenty of useful advice. Warmup products are the best on the market and the service is outstanding. Highly recommend. Thank you!
28 april 2026
Omdöme utan inbjudan
Svar från Warmup UK
We are happy to hear that you had such a positive experience and that you found our products and service helpful. We appreciate your recommendation
Kind Regards
Warmup
Marcos was really helpful and quick to…
Marcos was really helpful and quick to respond to my emails and queries. He also got us a pretty good offer, thank you Marcos!
23 april 2026
Svar från Warmup UK
We're happy to hear that our team member was helpful and responsive to your needs. Thank you for your feedback!
Kind Regards
Warmup
Great service from start to finish
Great service from start to finish. Upon receiving a lead for a potential sale, Mark was thorough and very professional in his service.
The quote on what was required for the job came across ever so fast and once the order was placed, the goods were received the following day.
10 april 2026
Omdöme utan inbjudan
Svar från Warmup UK
We are happy to hear that you had a great experience with our service. It's wonderful to know that the process, from the initial lead to the fast delivery, was professional and thorough. Thank you for your positive feedback!
Kind Regards
Warmup
Assisting with an order
We have recently assisted Warmup with an order, and Marcos really help make the transaction smooth between us and the customer. Communication was very clear throughout the process, A positive experience over all 🙏
23 april 2026
Omdöme utan inbjudan
Svar från Warmup UK
We are happy to hear that the order went smoothly and that the communication was clear. We appreciate your positive feedback and are grateful for your support.
Kind Regards
Warmup
A customers enquiry was dealt quickly…
A customers enquiry was dealt quickly and we were able to price the UFH on the same day. Helped as always by the local guy Mark.
10 april 2026
Omdöme utan inbjudan
Svar från Warmup UK
We're happy to hear that your enquiry was dealt with quickly and that we could price the UFH on the same day. We appreciate the review.
Kind Regards
Warmup
This isn't my first order with Warmup
This isn't my first order with Warmup - we serve a commercial market and regularly order each week. The reason for the review this time round is down to the impeccable performance of not only their products but that of their staff. The speed of service and delivery is second to none, we literally place a single email, receive an acceptance email back and receive our products the following day.
Thank you Warmup and especially Lesley L - Much appreciated. Dean.
15 april 2026
Svar från Warmup UK
We're happy to hear that our products and service consistently meet your needs. It's great to know the speed of our service and delivery is second to none. We appreciate your continued business and thank you for your positive feedback.
Kind Regards
Warmup
Great products & service
Great products & service, really happy, backed up by Mark
23 april 2026
Omdöme utan inbjudan
Svar från Warmup UK
We're happy to hear that you are pleased with our products and service. Thank you for your positive feedback; it means a lot to us.
Kind Regards
Warmup
The engineer was very informative about the process and answered all my questions very well, great explanation of what he did and next steps for the tiler and left everything neat and tidy.
Easy process to book an engineer, good communication.
Engineer arrived on the day when booked and did an excellent job.
Thanks.
17 april 2026
Svar från Warmup UK
We're happy to hear that booking was easy and our communication was helpful. We're so glad the engineer completed the job to a high standard and will pass your feedback on.
Kind Regards
Warmup
Excellent customer services
15 april 2026
Omdöme utan inbjudan
Svar från Warmup UK
Thank you for your kind review.
Kind Regards
Warmup
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