Vospers Omdömen 3 088

We have been a customer of Vospers for several years and the customer service remains the same - excellent service from Zoe. She is very professional and extremely knowledgeable. Everything is always explained in a clear and detailed manner. Well done Zoe!

I purchased my mazda from joshua james.i have been buying cars since i was seventeen.now im eighty two.he is i think one of best salesmen i have encountered, nothingwas to much trouble.he didnt push to get a sales.i was shown everything about the car,how it all worked,and set up the radio & phone for me.it was a nice experiece.hope he wins, he deserves it. clive patten mr.

Just bought my third Mazda from here. Really great personal service from Josh. Always friendly. Thanks

I am very happy with service provided by Joshua James. He is brilliant. My car buying process was very smooth and pleasent. And even after he still continues help me with the issues as I had small accident on the road next day after purchase. Many thanks.

Recently purchased a Mazda 2 from Vospers Mazda Exeter. Russell was very helpful, explaining everything clearly. He was very accommodating in reaching an agreed deal. I am really happy with my car. Overall excellent service.

Ordered a top of the range custom sport LATE 2024
Having been chasing this van for nearly one year, Nobody knew when this van was arriving. JOKE. Then i called two weeks ago to see what was happening. I was told it was landing within a few days no warning or courtesy phone call to tell me this , what a mess what a joke
This was my third van with them, so a deal was made on this one when ordered.I have an email stating my 2024 transit sport had equity so all good. How wrong was i.
No equity in van about £3000 in negative equity
Vospers did not try to help me and basically kept asking if i wanted this van. over and over
i waited a whole year for the van why would i not.
The salesmen just kept asking, i think they had someone lined up for my van as this was ordered on there price promise plus they told me this van would cost a few thousand pound more if i were to order today HMMMMMM. VOSPERS van centre left me high and dry now sat here very angry THAT I LOST MY VAN I had to tell them to keep the van They let me down and didn't stick to the deal i had. they said they knew nothing of this even though it was put in writing via an email from claire
Its a horrible feeling waiting a whole year for my 4th transit sport to be let down in that last week. did money come into the equations
gutted but i will never buy a van neither would i let someone i know go there either.
this is not the way to look after returning customers

My experience with the sales executive Russell Davis was fantastic from start to finish, nothing was too much bother and he really helped us to find the perfect car for us. Will definitely come back in the future and would highly recommend to others.

Well looked after by Susan who helped my wife and I to choose the car that was right for us.

Car went in for a headlamp exchange. The job was done quickly and very professionally. The whole staff were very friendly and knowledgeable. The two ladies in reception were both so friendly and helpful. On a score of 1 to ten I would rate them ten plus. I received the car back washed and cleaned inside and out. Excellent service from all. Well done 👍

Fantastic service from manager Johnathon tremain down to Ross trebilcock the salesman fantastic service from start to finish highly recommended

Me and my partner bought a brand new msrt transit custom from Truro vospers dealt with a guy called John
John was great from start to finish he made the whole process with buying the van easy 5 stars from us we traded in our car in the deal he also made this an easy option to nothing was ever a problem thanks John

Exceptional service from Lauren at the Fiat service desk ,sorted out a problem quickly and efficiently,a credit to the Vospers company.

Originally I saw the car on line but it was in Plymouth awaiting preparation so no images were available at the time. Josh arranged for it to be delivered to Exeter for me to test drive. He sent a video on its arrival which was a really nice touch. When I arrived to test drive the car Josh was very cheery and welcoming. We ended up buying two cars on the same day. Josh was very patient, professional, helpful, and most importantly not pushy. He explained everything thoroughly. The hand over was very well organised and made so easy by Josh, the red bows and ribbons on both cars, which were parked next to each other on arrival, was very a nice touch. I am very happy with the car and would highly recommend Josh and Vospers.

Excellent service from Zoe when buying our Abarth. Always helpful with any questions, in a friendly and professional manner. Highly recommend.

Booked in to view a car. Booked the day off work, drove over an hour to go and view/test drive and hopefully buy said car just to turn up and find out it was sold the previous day. No communication from the salesman who had all of my details when booking.
The general attitude towards the experience was extremely unprofessional with words to the effect of "Yep, sorry, that was sold yesterday. Wasn't here to tell you and no, we haven't got anything else similar".
The apology wasn't genuine in the slightest and there was no sort of communication to try and make me stay to take a look at the other cars available.
They clearly don't want, nor like their job, and they're definitely not out to sell you a car like I thought Mr Vosper himself would hope for in a Salesman..
Gutted and annoyed is putting it politely - if this is the treatment before buying a car from them, I dread to think what it's like when they've taken your money.
Extremely disappointed, what a waste of time.
This is a review for the user car centre at Marsh Mills in Plymouth and the Salesman was called Andy.

A big thank you to Josh James who was very helpful from the moment I walked into the showroom to the day I collected my used car.

We received an excellent service when purchasing our Seat Arona from Kieran. He carried out the whole process in a seamless and very professional manner, for which we were so grateful. Kieran carried out our transaction (including the part exchange) in a couple of hours so that we could drive away the same day with our new car, which saved us two journeys.
Many thanks to Kieran and everyone else involved with our purchase.

John May is quite an exceptional Vospers Vehicle Salesman. We found him to be open and honest and very knowledgeable from our initial enquiries about the vehicles that we needed to meet both our budget and specifications that were pretty exacting. John pulled out all the stops and found us the perfect fit in the Ford Custom that we are the new owners of. Well done Sales Agent John May.

From the beginning of the purchase of my car, both my son and myself were liaising with Alex Bartlett. He come across as an exceptional human being and a cleaver sales person. His attitude and behaviour towards the customers were exceptionally high and trustworthy. within a short space of time, were able to trust him fully and went ahead with our purchase. He is really an outstanding asset to your company and understand the customers needs completely. We will have no hesitation to recommend him for any customers looking to purchase a car form his company. He is an excellent sales man and also, a real human being who treats the customers with utmost care and love.

We felt that all the staff were really helpful without being pushy, but particular thanks to Josh. We felt he was really helpful and informative about the car and struck a good balance of being interested in selling it to us without being pushy. We were looking at a second car for our family that was at the £10k end rather than £30k end but felt we got the same level of attention and care (which was definitely not our experience at another local dealer).

I like the fact that Josh has followed up how things are going after I bought the car, and that he has been helpful in answering my questions.