Vospers Omdömen 3 088

I recently purchased a car from Vospers Exeter and would like to highly commend Russell Davis for his outstanding service. The process was smooth and professional. Russell clearly explained all the details about the car and guided me through the process, making the transition straightforward and stress-free.

Pleasant staff to deal with at Vospers Ford Exeter , the only thing that it wasn't so Pleasant it was being promised a Diamond Bright coating for free and I ended up having to pay £125.00 for it , this is very wrong from a big company like Vospers.
So far am Pleased with the car

Myself and my husband had an appointment with Neil. When we arrived Neil was with another customer so a really lovely young woman called Maya came over to us and asked if she could help.

Maya showed us the car we were interested in and took us both through the controls, what the car was like to drive etc. The service we received from Maya was exceptional and we felt throughly looked after.

Neil finished with the other customer and came to see us and apologised profusely for not being available when we arrived. We discussed what we wanted and Neil sorted out some figures.

Maya then sorted out the finalising of the sale.

All I can say is I highly recommend the Vauxhall part of Vospers.

From the first time I saw my new car on the Vospers website my experience has been a very positive experience. Particular note for the Salesman Ethan Hancock who was very welcoming and helpful throughout the whole purchasing processes. All of my questions were answered and I felt confident that my new car was a good purchase. I will be recommending Vospers as a good place to get a new car.

We purchased a Vauxhall Crossland on the21st January 2026. The lady who handle the transaction was Susan Kennedy, we found her extremly pleasant, very helpful and understanding. She explained to us all of the various features of the car and arranged for a test drive. During our discussions with Susan she explained about various finances available to us. It was a very pleasant experience to to speak to Susan whose attitude was excellent and at no time put us under pressure to purchase the car. I would have no hesitation in recommending Vospers and especially Susan for her excellent service.

It was a very pleasant experience to deal with such a delightful lady, many many thanks Susan, well done.

We purchased a car from Vospers this week. Russell Davis was excellent, told us everything we needed to know without being "pushy" Thank you Russell.

Jenny was amazingly helpful and patient when having to repeat something. She was very knowledgable about my new car and set me up so that I could drive home confidently. Brilliant!

Andy was so helpful with our car purchase, really kind and gave great advice, we will 100% use Andy and Vospers again!

I recently purchased a car from Vospers Exeter and would like to highly commend Russell Davis for his outstanding service. From start to finish, the whole process was smooth and professional. Russell clearly explained all the details about the car and guided me through the finance process, making the transition straightforward and stress-free.

Although the car was used, it was approved and presented to a very high standard, which gave me great confidence in my purchase. Russell’s knowledge, transparency, and friendly approach made the entire experience enjoyable. I would highly recommend him to anyone looking for a reliable and professional car buying experience.

Ethan arranged and setup our requested viewing to professional standards and maintained them throughout the process of us buying our new family car. From the sheltered walk around, inspection, test drive and detailing of services available. A true 5Star review to reflect the effort the staff put in to ensure you walk/drive away safely and with what you were looking for.

John was friendly, efficient, and extremely knowledgeable throughout the entire process. He made everything easy and stress-free, and we truly appreciated his professionalism. He would definitely have our business again the next time we're in the market for another van.

The salesman Tom was very good and explained the working of the car very well. I was a little bit disappointed seats are bit bit stained and not very clean, and on the way home after picking up the car the tire pressure warning came on when checking the tire pressures were different in all the tires where different 35, 32.5 and 2 tires were only 28. I would have thought that this would have been part of the prehandover. Other than that it was a smooth good experience buying from Vospers

Carried out super quick and efficiently by Service Manager Simon Kendall and the super Technicians.

Back on the road in super quick time and extremely happy

Recommend wholeheartedly. A*

Daniel Kayes at Vospers Plymouth made buying my van easy, no stress and quick. Was able to contact a company to fit a roof rack before I picked the van up and made sure everything was clean. Kept in contact regularly to ensure I was happy and kept in the loop about the finance etc side of things.

Highly recommend.

VERTU motors, Valley Road, Plymouth.
Very helpful staff. Always return your calls and keep you updated on progress of your new car. Chloe explained all the features of the car and how to set up the features with the app for the inbuilt computer etc. She made the transition experience from being a manual car driver into full hybrid automatic one very simple for me. Chloe took her time and I never felt rushed upon pick-up.

I have been taking both our vehicles (currently a Mazda CX5 and a Fiat Ducato-based motorhome) over many years to Vospers Exeter for servicing and have always found them to be friendly, helpful, honest, responsive and knowledgeable. As an example, the latest (Ducato) problem required a complete new software download which was completed free of charge.

Bought a car sight unseen and could not fault the purchasing experience. Kieran Chivers went out of his way to make sure the car was perfect for me when I arrived. Kieran put my mind to rest by sending me walk round videos and detailed photos of the car. Cannot fault. 100% satisfied.

Prior to Christmas, my wife and I decided to upgrade our Nissan Qashqai at Yeomans Plymouth. Throughout the entire process, Luke Mallett, the Sales Controller, provided outstanding support. Luke was consistently patient, helpful, and informative, displaying a professional approach at every stage. He made sure we were comfortable with each aspect of the upgrade and assured us of his continued assistance should we require any future support.
We would also like to extend our thanks to Katrina, who offered valuable support throughout the Christmas period.

One star rating is being kind.

We discussed a purchase of a 2022 van to which we asked multiple times if there was any damage to the vehicle, to which we were told only 'hedge scratches' and it's a really good quality van.
So we agreed to come take a look in person, bare in mind we were travelling far (a small 12 hour round journey), which the team knew.

When we arrived, we took a look at the van and instantly found a large list of damage to the vehicle such as the bonnet off centre, large & deep scratches, rear doors dented and did not line up, and a dent in the side which we were told was normal due to panel flex.

We were told this should be expected as ''vans are used on site and this van is now 3 years old''. Terrible customer service and a complete waste of a day.

Do not waste your time with Vospers.

Because the salesman gave me all the information about the vehicle I needed to know, he was very informative, thank you