I liked the friendly welcome. Jacob was very helpful and understood the needs of a pensioner. When I changed my mind about purchasing a phone, there were no dramatics, just helpful advice. I would rec... Se mer
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Plats
Byt plats4 Union Street, SA1 3EE Swansea, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Went into the Swansea Vodafone store with my mum who is a dinosaur when it comes to tech. We spoke to Ryan who really took the time to help my mum. He wasn't pushy, explained everything in a way that... Se mer
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Katie provided exceptional customer service from start to finish. She was friendly, professional, kind and genuinely went out of her way to help. She listened carefully, answered all my questions with... Se mer
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Louis & the rest of the staff were really helpful in the shop, brilliant prices, will definitely use Vodafone again
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Företagsinformation
Om Vodafone UK - Swansea
Skrivet av företaget
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Kontaktuppgifter
4 Union Street, SA1 3EE, Swansea, Storbritannien
4,9
Utmärkt
256 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Ethan was amazing very helpful and…
Ethan was amazing very helpful and cheerful 😊
23 april 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Swansea
Hey Pamela,
Thanks for the lovely review and fantastic support for Ethan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Josh in the Swansea store is such so…
Josh in the Swansea store is such so helpful 💯 first class service
22 april 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Swansea
Hey Angela,
Thanks for the lovely review and fantastic support for Josh.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Rhys was really helpful and explained…
Rhys was really helpful and explained everything
18 april 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Swansea
Hey Melanie,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Katie was very helpful and explained…
Katie was very helpful and explained everything very clearly.
1 april 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Swansea
Hey Michael,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Josh at Vodafone Swansea shop…
Josh at Vodafone Swansea shop exceptional service to me an 87ur old tech dinosaur. Josh ŵas polite,courteous and VERY helpful. Outstanding service. Thanks Josh.
1 april 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Swansea
Hey David,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The customer service was excellent
The customer service was excellent, very friendly and helpful and knowledgeable
Katie was amazing.
21 mars 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Swansea
Hi Jo,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Nice and easy and best deal found to…
Nice and easy and best deal found to suit my needs
21 mars 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Swansea
Hi Gareth,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Broadband
Went in regarding the broadband side of things for my first home. Josh was there to assist me in explaining all aspects of the process clearly. Having 3 phones with Vodafone, I knew the service was going to be to a high level and it was. Thankyou to Josh and the Swansea team for taking the time to make this new journey for me a whole lot easier.
19 mars 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Swansea
Hi Alex,
Thanks for your review for Josh. We appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Brilliant staff Katie so so helpful
Brilliant staff Katie so so helpful
19 mars 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Swansea
What super feedback for Annette! Thanks for taking the time to let us know. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Josh is a tech wizard!
Josh was so kind and patient. I've been in to see him a couple of times now and he's always so helpful. Thank you so much!
19 mars 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Swansea
Thank you for the great feedback for Josh, it's very much appreciated. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Svar från Vodafone UK - Swansea
Hi Tim,
Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Popped into Swansea store and was…
Popped into Swansea store and was served by Katie. She was absolutely fantastic! Was very prompt and gave service with a big smile. Conversed with us and had a laugh. Really made the whole visit superb!
15 mars 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Swansea
Hi Ashley,
Thank you for your review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
A great experience
Thank you to Joshua for all your help today. Very helpful with my phone contract renewal and took the time to explain options fully.
I ended up switching my broadband over too as I was very impressed with the deal on offer.
15 mars 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Swansea
Hi Rebecca,
Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Joshua is very professional and has…
Joshua is very professional and has helped my family several times over the last few years, any issues we’ve had he’s managed to sort out there and then for us. Fantastic service
10 mars 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Swansea
Hi Cara,
Thank you for your review, and for sharing the experience you had with Joshua. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Josh was great
Josh was great . Explained everything very clearly , happy to answer any additional questions and was very friendly. Great experience
9 mars 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Swansea
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Excellentkatie is the best! assistance from Katiewith all…
Excellent assistance from Katiewith all aspects of upgrading my iPad and phone
7 mars 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Swansea
Hi Maureen,
Thank you for your review for Katie. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Great service from Rowan
Great service from Rowan. Easy phone swap & a fantastic deal.
7 mars 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Swansea
Hi Simon,
Thank you for your review for Rowan. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Quick
Quite quick. Rhys was helpful and not at all pushy. Good advice.
7 mars 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Swansea
We’re grateful for your fantastic feedback for Rhys, thank you! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Came into Swansea branch Vodafone for…
Came into Swansea branch Vodafone for help with big bundle. The sales advisor Jakub was very polite and efficient. He is very good for your business.
27 februari 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Swansea
It's great to see your kind words for Jakub, we really appreciate it! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Maddie or Maddy (sorry)
Maddie or Maddy (sorry). Was awesome ! Thank you :)
16 februari 2025
Omdöme utan inbjudan
Svar från Vodafone UK - Swansea
Thanks for your fab feedabck for Maddie 😊 All the best, The Vodafone Social Media Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.