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Vodafone UK - Swansea Omdömen 

239
•
TrustScore 5 av 5

4,9

Mobiloperatör
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Plats

Byt plats

4 Union Street, SA1 3EE Swansea, GB

•

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Katie provided exceptional customer service from start to finish. She was friendly, professional, kind and genuinely went out of her way to help. She listened carefully, answered all my questions with... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Went into Vodafone Swansea and was directed to see Grant. He was extremely helpful and had excellent knowledge of the phone problem that I was having. Many thanks Grant.

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Sophie was fantastic! Very helpful. She gave me all the info without pushing for me to upgrade. A good experience, thank you

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Joey knew immediately what the problem was with my phone, an app had taken over the screen and put all apps in alphabetical order! After a few clicks Joey had solved the problem and deleted the nasty... Se mer

Företaget har svarat

Företagsinformation

  1. Mobiloperatör
  2. Mobiltelefoner
  3. Internetleverantör
  4. Telefon- och internettjänster
  5. Telefonoperatör

Om Vodafone UK - Swansea

Skrivet av företaget

Brands Available Here: Vodafone & Three Visit Our Website - Vodafone Visit Our Website - Three

Kontaktuppgifter

  • 4 Union Street, SA1 3EE, Swansea, Storbritannien

4,9

Utmärkt

TrustScore 5 av 5

239 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(239)

40 969 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer
Betygsatt 5 av 5 stjärnor

Nikita and Scott were amazing

Nikita and Scott were amazing. Best service ive had in Swansea store. Helped me sort my issue. Thanks

8 augusti 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Swansea

Svar från Vodafone UK - Swansea

Hi Anne, thank you so much for your wonderful review and the amazing support you’ve shown for Nikita and Scott, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Betygsatt 5 av 5 stjärnor

Sophie was fantastic

Sophie was fantastic! Very helpful. She gave me all the info without pushing for me to upgrade. A good experience, thank you

6 augusti 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Swansea

Svar från Vodafone UK - Swansea

Hey Christine,

Thanks for the lovely review and fantastic support for Sophie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Vodafone Swansea very helpful

Went into Vodafone Swansea and was directed to see Grant.
He was extremely helpful and had excellent knowledge of the phone problem that I was having.
Many thanks Grant.

5 augusti 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Swansea

Svar från Vodafone UK - Swansea

Hey Mary,

Thanks for the lovely review and fantastic support for Swansea. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Katie worked very hard to get my self…

Katie worked very hard to get my self and my partner a good deal,we both are very happy with her efforts

4 augusti 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Swansea

Svar från Vodafone UK - Swansea

Hey Roy,

Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Short wait

Short wait. Greeted immediately. Served by Dan. Very knowledgeable and very helpful. Thank you Dan

3 augusti 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Swansea

Svar från Vodafone UK - Swansea

Hey Tracey,

Thanks for the lovely review and fantastic support for Den.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Very approachable staff with a good…

Very approachable staff with a good understanding of products and customer needs. Staffmember called Owain

1 augusti 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Swansea

Svar från Vodafone UK - Swansea

Hey Philip,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Great customer service

Much easier than anticipated…. Grant explained things carefully and showed us various options.

29 juli 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Swansea

Svar från Vodafone UK - Swansea

Hey,

Thanks for the lovely review and fantastic support.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Great service

Great service
Grant helped us through purchase
He was clear and concise
He was very helpful and informative
Very personable

29 juli 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Swansea

Svar från Vodafone UK - Swansea

Hey Jayne,
Thanks for the lovely review and fantastic support for agent.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

New phone served by Owain very helpful…

New phone served by Owain very helpful made the experience so stress free

Thanks

27 juli 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Swansea

Svar från Vodafone UK - Swansea

Hey Stevens,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Excellent service from owain can't…

Excellent service from owain can't recommend him enough

27 juli 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Swansea

Svar från Vodafone UK - Swansea

Hey Leighton,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Great customer service

Katie was really helpful in sorting out my new phone in and out in less than 15 mins. Great customer service all round

17 juli 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Swansea

Svar från Vodafone UK - Swansea

Hey Aaron,

Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Katie provided exceptional customer…

Katie provided exceptional customer service from start to finish. She was friendly, professional, kind and genuinely went out of her way to help. She listened carefully, answered all my questions with patience, and made the whole experience easy and stress-free. It's clear she takes pride in her work and truly cares about her customers. She's a real credit to the team, and I hope her excellent service is recognised. Thank you, Katie!

17 juli 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Swansea

Svar från Vodafone UK - Swansea

Hey Sammina,

Thanks for the lovely review and fantastic support for Katie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Excellent customer service and very…

Excellent customer service and very informative. Katie definitely knew what she wa talking about
Thankyou Katie 😀

1 juli 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Swansea

Svar från Vodafone UK - Swansea

Hey Joan,

Thanks for the lovely review and fantastic support for Katie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Ewan was an amazing help he dealt with…

Ewan was an amazing help he dealt with my problems quickly and professionally

25 juni 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Swansea

Svar från Vodafone UK - Swansea

Hey Paul,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Katie was amazing and helped me find a…

Katie was amazing and helped me find a new phone, contract and helped me transfer my data to my new phone and helped to transfer my old phone to my daughter.

20 juni 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Swansea

Svar från Vodafone UK - Swansea

Hey Tracy,

Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Katie was amazing today

Katie was amazing today , and saved me money per month , will be returning to the shop in future

10 juni 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Swansea

Svar från Vodafone UK - Swansea

Hey Sarah,

Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Betygsatt 1 av 5 stjärnor

I live above a shop in Swansea high…

I live above a shop in Swansea high street and most days my signal and internet is unusable. The signal is mainly unusable in most of the town centre. I'm paying £40 o month for a network that's unusable most days. Please get your act together Vodafone. Please please please 🥺

6 juni 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Swansea

Svar från Vodafone UK - Swansea

Hey there,

I apologize for the issues you've been experiencing with services. I am truly sorry for the unpleasant experience you've had to endure. Please know that this is not the kind of service we want our customers to have. I recommend reaching out to the teams by calling 0333 304 0191 or speaking to them via LiveChat here: vodafone.uk/2LCJiTm.

If there's anything at all you still need help with, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

I took my elderly mother into the…

I took my elderly mother into the Vodaphone store in Swansea and was served by Joey , he provided excellent customer service and almost fixed all of the issues with her phone . She really needs an upgrade which she will do this week

26 maj 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Swansea

Svar från Vodafone UK - Swansea

Hey,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Betygsatt 5 av 5 stjärnor

Customer for over 2 decades ...speaks for itself !

Always had fantastic service, network and customer service , makes a change for a company to reward customers for staying with them whilst up holding a great service , no pressure to upgrade , every effort in saving me money rather than empty incentives , Maddie went the extra mile on everything 🙏🏻💖

9 maj 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Swansea

Svar från Vodafone UK - Swansea

Hey Jessica,
Thanks for the lovely review and fantastic support for Maddie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Betygsatt 4 av 5 stjärnor

Katie seemed very cheerful and helpful

Katie seemed very cheerful and helpful. I doubt it was her fault the process took awhile so overall great experience

25 april 2026
Omdöme utan inbjudan
Logotyp för Vodafone UK - Swansea

Svar från Vodafone UK - Swansea

Hey Peter,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

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