I liked the friendly welcome. Jacob was very helpful and understood the needs of a pensioner. When I changed my mind about purchasing a phone, there were no dramatics, just helpful advice. I would rec... Se mer
Plats
Byt plats4 Union Street, SA1 3EE Swansea, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Went into the Swansea Vodafone store with my mum who is a dinosaur when it comes to tech. We spoke to Ryan who really took the time to help my mum. He wasn't pushy, explained everything in a way that... Se mer
Företaget har svarat
Katie provided exceptional customer service from start to finish. She was friendly, professional, kind and genuinely went out of her way to help. She listened carefully, answered all my questions with... Se mer
Företaget har svarat
The representative was pleasant. Gave as much information as he could and what we required. Answered all our queries efficiently. Ewan is a very good at his job and a very knowledgeable assistan... Se mer
Företaget har svarat
Företagsinformation
Om Vodafone UK - Swansea
Skrivet av företaget
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Kontaktuppgifter
4 Union Street, SA1 3EE, Swansea, Storbritannien
4,9
Utmärkt
253 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I liked the friendly welcome
I liked the friendly welcome. Jacob was very helpful and understood the needs of a pensioner. When I changed my mind about purchasing a phone, there were no dramatics, just helpful advice. I would recommend visiting this store.
7 september 2026
Omdöme utan inbjudan
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Great customer service by Sophie
Great customer service by Sophie, professional, friendly and was able to meet all my needs. Great overall upgrading experience.
28 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Swansea
Hey Kathryn
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Had a great experience got new sim with…
Had a great experience got new sim with fab customer service friendly staff named Louis highly recommended
26 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Swansea
Hi Maria, thank you so much for your wonderful review and the amazing support you’ve shown for Louis , it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Went into the Swansea Vodafone store…
Went into the Swansea Vodafone store with my mum who is a dinosaur when it comes to tech. We spoke to Ryan who really took the time to help my mum. He wasn't pushy, explained everything in a way that she understood and together they found the perfect upgrade for her. It's nice when you find someone and somewhere where you don't think they are selling you something for the sake of it but are selling you it because they care.
22 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Swansea
"Hey Lisa,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
I am not the best with technology and…
I am not the best with technology and needed some help and was served by Dan who simplified everything for me and made everything very easy to understand! Tha j trust!
24 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Swansea
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jacob was excellent
Jacob was excellent, talked us through all the options and guided us through all the steps to have everything set up. Moving 2 contracts over took a while which is a Vodafone issue not his fault!
22 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Swansea
Hey Zak,
Thanks for the lovely review and fantastic support for Jacob.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service from Katie in…
Great customer service from Katie in Vodafone Swansea store.
Helped transfer my 3 account to a new mobile and assisted and advised with the setting up of home broadband contract. Very pleasant and informative employee.
21 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Swansea
Hey Jon,
Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Scott and Ewan both were extremely…
Scott and Ewan both were extremely helpful went above beyond throughout such a stressful time made everything run smoothly after issues with migration, finally left store satisfied 😊
18 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Swansea
Hey Karly,
Thanks for the lovely review and fantastic support for Scott and Ewan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I've just upgraded to the new pixel…
I've just upgraded to the new pixel fold 11 with Ewan - great service from the store
18 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Swansea
Hi Scott, thank you so much for your wonderful review and the amazing support you’ve shown for Ewan, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Came in with phone malware and Dan…
Came in with phone malware and Dan fixed it for me. Great service!
17 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Swansea
Hey Sheila,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellent customer service from Ryan
Excellent customer service from Ryan, excellent advice very helpful.
14 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Swansea
Hey Andrea,
Thanks for the lovely review and fantastic support for Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent
Dan in the vodaphone shop swansea was incredibly knowledgable and had endless patience
Nothing was too much bother and he went above and beyond to help
Thanks again
14 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Swansea
Hey Lora,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The representative at Vodafone
The representative was pleasant. Gave as much information as he could and what we required. Answered all our queries efficiently. Ewan is a very good at his job and a very knowledgeable
assistant.
13 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Swansea
Hey Pam,
Thanks for the lovely review and fantastic support for Ewan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing service
Amazing service - helpful, knowledgeable and efficient. Superb!
12 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Swansea
Hi Chris, Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
We’re always here to help!
Thanks again,
Vodafone Social Media Team
Nikita and Scott were amazing
Nikita and Scott were amazing. Best service ive had in Swansea store. Helped me sort my issue. Thanks
8 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Swansea
Hi Anne, thank you so much for your wonderful review and the amazing support you’ve shown for Nikita and Scott, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Sophie was fantastic
Sophie was fantastic! Very helpful. She gave me all the info without pushing for me to upgrade. A good experience, thank you
6 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Swansea
Hey Christine,
Thanks for the lovely review and fantastic support for Sophie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Vodafone Swansea very helpful
Went into Vodafone Swansea and was directed to see Grant.
He was extremely helpful and had excellent knowledge of the phone problem that I was having.
Many thanks Grant.
5 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Swansea
Hey Mary,
Thanks for the lovely review and fantastic support for Swansea. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Katie worked very hard to get my self…
Katie worked very hard to get my self and my partner a good deal,we both are very happy with her efforts
4 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Swansea
Hey Roy,
Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Short wait
Short wait. Greeted immediately. Served by Dan. Very knowledgeable and very helpful. Thank you Dan
3 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Swansea
Hey Tracey,
Thanks for the lovely review and fantastic support for Den.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very approachable staff with a good…
Very approachable staff with a good understanding of products and customer needs. Staffmember called Owain
1 augusti 2026
Omdöme utan inbjudan
Svar från Vodafone UK - Swansea
Hey Philip,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.