Sandra the assistant in the shop in hartlepool was so co operative and extremely helpful in every question i asked Very helpful indeed and guided me to my decision No pressure put on me at all I r... Se mer
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Plats
Byt plats192 Middleton Grange Shopping Centre, TS24 7RR Hartlepool, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Visited the store for support today after being scammed on the phone, remote access. Lewis was fantastic, he was genuinely interested in helping me , give excellent advice on options to make my phone... Se mer
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Just been and upgraded our payment plans was served by Chloe and Tiff. Great service, all our plans updated and information recieved for home broadband. Nice to be told we where Chloes first custo... Se mer
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I went to the Hartlepool branch of Vodafone, my mobile had lots of viruses. I saw a young gentleman called Lewis, he was very good, he sorted my phone out and explained things properly. He was polit... Se mer
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Företagsinformation
Om Vodafone UK - Hartlepool
Skrivet av företaget
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Kontaktuppgifter
192 Middleton Grange Shopping Centre, TS24 7RR, Hartlepool, Storbritannien
4,9
Utmärkt
200 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very helpful
4 mars 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Hartlepool
That's great to see Margaret. Thanks for your fab feedback 😊
All the best, The Vodafone Social Media Team
Great service
Tiffany was very helpful and the whole process was smooth and pleasant
14 februari 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Hartlepool
Hey there,
Thanks for this great review. It's always good to hear about your positive experience!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Good customer service
Good customer service. Friendly, chatty service with very helpful advice
17 februari 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Hartlepool
Hi Adam,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Svar från Vodafone UK - Hartlepool
Hey,
Thank you for showing your for Tiff!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
I have a easy and helpful experience…
I have a easy and helpful experience while I was sorting my phone contract out . Michael was very professional and pleasant as he helped me . It was plain sailing all the way through. He is a credit to the company.
15 februari 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Hartlepool
Hi Denise. Thank you for your review for Michael. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Customer Service
Hello,
I have recently made a trip into town to upgrade my phone. I wanted to go from payg to contract.
I talked to a lovely gentleman named Ryan and we discussed my options and phone choices and plans etc.
The prompt service Ryan gave was great. He was very insightful and knew exactly what he was on about which in turn, helped me with my requirements and what I was looking for.
We then sorted out the admin for the product and details.
You’s have a great asset in Ryan and I am looking forward to continue to have Vodafone being my network provider.
From an authentic, valued and a longtime customer.
Sally.
15 februari 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Hartlepool
Hi Sally. Thank you for your review for Ryan. It's always lovely to read such amazing feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Unbelievable service from Tiff in store…
Unbelievable service from Tiff in store helped save me money on most my bills
15 februari 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Hartlepool
Hey there Jiranan,
Thank you for this great review! We're so glad you had a positive experience in store with Tiff.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Excellent service.Ryan explained…
Excellent service.Ryan explained everything very clearly as it was difficult for me to follow.
11 februari 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Hartlepool
Hi Daniel,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
great service
Received great service from Ryan, he explained all of the deals and what would b best for me.
22 november 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Hartlepool
Hi Claire It's really great to see Ryan to his time to explain all the deals and found you a the one that suited you best!
Thanks for your feedback, The Vodafone Social Media Team
Great customer service
Great customer service, friendly and approachable.
22 november 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Hartlepool
Hey Sophie,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Knowledge staff. Not pushing extras .
Stephen helped us get the best deal for us a family (2 phones and broadband) and was able give a range of options to choose from. The procedure was clearly explained with no oversell.
15 november 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Hartlepool
Hi Nick,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Stephen was amazing
Stephen was amazing, can't recommend him enough.
15 november 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Hartlepool
Hi Laura,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Entered Vodafone not knowing what I…
Entered Vodafone not knowing what I wanted. Matty was so helpful and couldn’t do enough to help with my upgrade.
Everybody was really chatty and smiley, would definitely return
19 oktober 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Hartlepool
Hi Sophie. Thank you for your review for Matty. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful and informative
14 oktober 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Hartlepool
Hey Andrew,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Went to see Ryan at the hartlepool…
Went to see Ryan at the hartlepool store and the patience and understanding was unmatched I had a issue that was going on and on and after phone call phone I went and saw Ryan and he fix my issue and I will always go down and see Ryan from now on
11 oktober 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Hartlepool
Hi Gail,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Great service from Ryan today…
Great service from Ryan today understanding and patient thanks again
11 oktober 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Hartlepool
Hi Eric,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Patience personified
We've been with Vodaphone for a few years, and as our contract was finished, and I needed a new phone we decide to see what would be offered. Everything went fine until Ryan had difficulty setting up a direct debit. He was so patient it was unbelievable. Long story short, it did take some time to sort, but my husband and I are both impressed with Ryan's determination and continued good humour.
11 september 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Hartlepool
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Spoke to Tiff
Spoke to Tiff, she was very pleasant and very helpful, even got me a better deal. Fantastic experience, would recommend.
2 september 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Hartlepool
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Brilliant service from Ryan credit to…
Brilliant service from Ryan credit to the company
24 juli 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Hartlepool
Hi Rilee,
This is lovely feedback for Ryan. Thanks for taking your time to share the experience.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Faultless experience with exemplary…
Faultless experience with exemplary customer service. Could not recommend Matty and David from Vodafone Hartlepool enough!
24 juli 2023
Omdöme utan inbjudan
Svar från Vodafone UK - Hartlepool
Hi Cal. Thank you for your review for both Matty and David. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.