Visited the store for support today after being scammed on the phone, remote access. Lewis was fantastic, he was genuinely interested in helping me , give excellent advice on options to make my phone... Se mer
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Plats
Byt plats192 Middleton Grange Shopping Centre, TS24 7RR Hartlepool, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I went to the Hartlepool branch of Vodafone, my mobile had lots of viruses. I saw a young gentleman called Lewis, he was very good, he sorted my phone out and explained things properly. He was polit... Se mer
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Just been and upgraded our payment plans was served by Chloe and Tiff. Great service, all our plans updated and information recieved for home broadband. Nice to be told we where Chloes first custo... Se mer
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I called in today for some advice on using my vodaphone account abroad( roaming charges/data and battery usage abroad etc) Spoke with Mellisa who explained everying and even took time to write down so... Se mer
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Företagsinformation
Om Vodafone UK - Hartlepool
Skrivet av företaget
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Kontaktuppgifter
192 Middleton Grange Shopping Centre, TS24 7RR, Hartlepool, Storbritannien
4,9
Utmärkt
198 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
5* service from Tiff working at the…
5* service from Tiff working at the Hartlepool store. Knowledgable, friendly and professional. She is a massive asset to your company and made our visit
4 augusti 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Hartlepool
Hi Jackie,
This is lovely feedback for Tiff. Thanks for your kind words and taking your time to share the experience. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Connor was absolutely fabulous at…
Connor was absolutely fabulous at sorting out my iPhone problem having software crash whilst on holiday was not ideal and although I ended up with a new phone he was very patient and professional and gave me 100% of his time to sort out the problems.
29 juli 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Hartlepool
Hi Nicky, This is really great to see. It looks like Connor went above and beyond to get your issues sorted and left such a great impression on you. I hope you're loving your new phone!
Thanks for your awesome feedback, The Vodafone Social Media Team
Svar från Vodafone UK - Hartlepool
Thanks for your lovely feedback George
All the best, The Vodafone Social Media Team
Experience was great
Experience was great. One of the smoothest transactions I have dealt with. Loved my time in store
5 juli 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Hartlepool
Hi Adam,
Thanks for taking the time to write such a great review! We're delighted that you had such a positive experience in store. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
We were served by Sandra
We were served by Sandra!
Very patient, very polite and very helpful.
4 juni 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Hartlepool
Hi Johnathan. Thank you for your review for Sandra. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Michael was amazing
Michael was amazing! Very friendly and helpful, explained everything and even though we had a couple of technical difficulties he dealt with everything calmly and was funny and easy to discuss options with. Great guy and an asset to Vodafone
25 maj 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Hartlepool
Hi Danielle. Thank you for your review for Michael. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent customer service today in…
Excellent customer service today in store. Michael was really helpful, informative and made me feel at ease.
21 maj 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Hartlepool
Hi Mrs Munro,
It's great to hear about your recent experience and feedback. Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Tony & James
Hi I've just upgraded me sons phone in the hartlepool store and Sandra who dealt with me was a pleasure to meet very helpful and always happy and made the transaction a joyful experience 😊
20 maj 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Hartlepool
Hi Anthony,
Thank you for taking the time to leave us a review and sharing this great feedback for Tony and James.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Sandra was absolutely brilliant and kind
17 maj 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Hartlepool
Hi Mark,
Thank you for taking the time to review and sharing this great feedback for Sandra.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
5 star service from Ryan yesterday
5 star service from Ryan yesterday. Such a kind and caring man.
Sorted my phone issues and saved me money.
Matty the manager also very helpful
16 maj 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Hartlepool
Hey there,
Thanks so much for taking the time to share this amazing feedback with us! We're delighted you had such a positive experience with Ryan.
If you ever need our help in the future, please reach out to us by following the below links:
Facebook - vodafone.uk/3lCYUxW or X - vodafone.uk/3LXh2xl
Thanks,
The Vodafone Social Media Team
Ryan was very helpful
Ryan was very helpful, managed to get my broken phone on long enough to sort my upgrade and send everything across! Sorted me a good deal, thanks ryan!
14 maj 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Hartlepool
Hi there,
Thanks for sharing your fabulous feedback for Ryan. If you need any help in the future, please message us via:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great customer care by Tiffany
Great customer care by Tiffany, very helpful.
9 maj 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Hartlepool
Hi Mark,
What super feedback for Tiffany! Thanks for taking the time to let us know - it's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Sandra in hartlepool always helps us…
Sandra in hartlepool always helps us out. Brilliant service as always
7 maj 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Hartlepool
Hi Shirley,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Svar från Vodafone UK - Hartlepool
Hi David,
Thank you for your positive feedback!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Tiff was great sorted out all what i…
Tiff was great sorted out all what i needed with my contract
12 april 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Hartlepool
Hi Yvonne,
Thank you for your review regarding your positive experience with Tiff. We're delighted to hear this!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Been in a few times and saw Ryan and…
Been in a few times and saw Ryan and Sandra to fix my issue Ryan sorted It all for me and even got me a cheaper deal on my phone and my friend a cheaper deal on her broadband I'll be back at the end of April so save money on my broadband too both are a credit to your company
12 april 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Hartlepool
Hi Alison,
Providing exceptional customer service is something we take pride in, so it's great to hear that Ryan and Sandra did just that! We're delighted you found the perfect deal.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
All the staff are very helpful in…
All the staff are very helpful in Hartlepool store highly recommended thank you 😊 great customer service 👍
7 april 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Hartlepool
Hi Laura,
It's great to hear your feedback, thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Excellent service as always from tiff
Excellent service as always from tiff. Tiff went above and beyond
3 april 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Hartlepool
Hey Julie,
Thanks for the lovely review and fantastic support for Tiff.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Tiff was amazing
Tiff was amazing, easy experience and quick. Pleasant young girl
3 april 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Hartlepool
Hey Sandra,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very helpful
4 mars 2024
Omdöme utan inbjudan
Svar från Vodafone UK - Hartlepool
That's great to see Margaret. Thanks for your fab feedback 😊
All the best, The Vodafone Social Media Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.