Good afternoon! Thank you for the fast and efficient delivery. My cats really enjoyed the treats. Thanks especially for letting me know where the package is and when it will arrive—that's important.... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Im.very happy about my order. Delivery was wery faster and item was absolutely perfect packaging in box. Its verybimportant beavoise bag dry food for dog come exelence condition .wythaut eny brok... Se mer
Företaget har svarat
Since having developed struvite crystals, we have our darling cat - Bruno - on a permanent diet of this special dry food, and thankful to all the deities, he absolutely loves it - he calls it his 'ra-... Se mer
Företaget har svarat
Very bad experience with customer service! the package was never delivered - the delivery company they are using (YODEL) has thrown the parcel to a random address and Vetsend kept on pushing for me to... Se mer
Företaget har svarat
Företagsinformation
Om Vetsend
Skrivet av företaget
Vetsend.co.uk is the online shop for your pet's health. Through our digital platform, we provide the very best for your pet. In our online shop, you'll find a wide range of high quality products for pets.
✓ Free professional veterinary advice
✓ More than 20,000 products available
✓ Over 500 high quality brands
Vetsend app
Download our Vetsend app now and enjoy exclusive app-only deals!
Friendly customer service
At Vetsend.co.uk, you benefit not only from an extensive range of high quality products, but also from fast and friendly customer service. Do you have questions about a product or your pet's health? Our Veterinary team, consisting of veterinarians and veterinary nurses, is here to help. They are happy to provide professional, no obligation advice so you can always make the best choice for your pet.
★ Customer Service: customer-service@vetsend.co.uk
★ Veterinary team: veterinarian@vetsend.co.uk
★ Whatsapp: 0031- 850 871 821
Newsletter
Looking for great offers and helpful tips to give your pet the very best care? Sign up for our newsletter today and receive the latest discounts and expert advice straight to your inbox!
Vetsend.co.uk - Online Pet Pharmacy
Skrivet av företaget
- Extensive Range of Products
- With thousands of products, our extensive range includes high-quality pet medication, (diet) food, daily supplies, accessories and other care products.
- Professional Customer Service
- If you have any questions regarding your order or any of our products, please feel free to contact our Customer Service Team via e-mail customer-service@vetsend.co.uk or Whatsapp 0031 850871821
Kontaktuppgifter
Emmerblok 1, 4751XE, Oud Gastel, Nederländerna
- customer-service@vetsend.co.uk
- www.vetsend.co.uk
Promotions
4,4
Utmärkt
5 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
good selection of foods to sample
good selection of foods to sample, delivered very quickly
8 juli 2026
Good range and variety of products
Good range and variety of products, delivery was pretty fast too. Have been ordering dog treats and toys from them for years
7 juli 2026
Great Cat Scratch Posts
These cat scratch posts supplied by vetsend are excellent and last a long time.
2 juli 2026
I highly recommend this company
I highly recommend this company. Everything was handled smoothly, and the communication was quick and helpful, especially when a courier issue appeared. Great service overall.
1 juli 2026
Pet send have been superb, as my cat needs a specific diet due to borderline kidney disease. Customer service has been fantasic
Pet send havebbeen very good in answering emails, as my cat needs a specific diet due to his kidneys.
28 juni 2026
Ideal to try before buying
Great way to try different products and find out what suited my fussy cat.
28 juni 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
I placed my order nearly 3 weeks ago…
I placed my order nearly 3 weeks ago and still have not received it.
1 juli 2026
Svar från Vetsend
Dear Kathleen,
We sincerely apologize for the delay in your order. We understand how frustrating this must be, especially after waiting for nearly three weeks.
We will investigate this immediately, could you please contact our customerservice?
Kind regards,
Team Vetsend
Awful service
Awful service. Repeatedly given updated delivery dates that stretch ever-further into the distance. Eventually told order coming from The Netherlands. By the slow boat to China? Will not be using this firm again.
22 juli 2026
Omdöme utan inbjudan
Svar från Vetsend
Dear Customer,
We sincerely apologize for the frustration and disappointment caused by the delays with your order. This is certainly not the experience we aim to provide, and we completely understand your dissatisfaction.
Team Vetsend
Best prices for chosen cat food
Having 3 cats I appreciate the fantastic discounts that Vetsend give regularly on the food my cats eat, as it’s so expensive these days to feed them.
Orders are always received quickly.
30 juni 2026
Very quick delivery, the bird seed was wrapped securely
I ordered the bird seed very easily on line. It was sent very quickly. Happy with the service, and it was wrapped great, with no spillage.
28 juni 2026
Incomplete address on parcel, poor customer service
While the variety of food is good for kidney disease in cats, delivery takes a significant amount of time. They also put an incomplete address on my first delivery which meant a long delay in getting my parcel as the delivery company had to redirect it nearby. When I contacted customer service about this, it was very clear they hadn't read the message properly and their responses were both defensive and made little sense in relation to the issue I had. For this reason, I won't be ordering from them again
7 juli 2026
Omdöme utan inbjudan
Excellent service and product.
23 juni 2026
Quality item
Quality item, quick delivery. Had a problem with a piece missing, a replacement sent by return. Great company!
17 juni 2026
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.