The product came damaged but when I reached out to the vetsend they immediately resent a new one. New one also came in a damaged box idk what was happening with the delivery of that item but thankfull... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Really good variety of cat food for renal failure; the taster box was very helpful too try the varieties as an affordable price. Prices are reasonable. However delivery took over 10 days which meant I... Se mer
First time I used their services (order UK-6694214). Parcel was due to arrive today and it turns out it wasn't even dispatched. I've never received any communication re potential delays. Edit: Parc... Se mer
Företaget har svarat
We use the product a lot, thankfully Vetsend had larger size at a reasonable price. Not delivered overnight however kept to the estimated delivery. Will use again.
Företagsinformation
Om Vetsend
Informationen kommer från olika externa källor
Professional Service
Our in-house veterinarian is available for professional health tips and advice on veterinary products and our Customer Service team is happy to help you with any questions regarding your order and the order process.
Vetsend.co.uk - Online Pet Pharmacy
Skrivet av företaget

- Extensive Range of Products
- With thousands of products, our extensive range includes high-quality pet medication, (diet) food, daily supplies, accessories and other care products.
- Professional Customer Service
- If you have any questions regarding your order or any of our products, please feel free to contact our Customer Service team on 020 3191 8322 from Monday - Friday, 8am to 4pm.
- Quick, Reliable and Convenient Home Delivery
- Same day dispatch on orders paid for by credit or debit card and placed before 4pm on working days, subject to availability.
- Free Delivery (£59+) and Returns
- Free delivery on orders over £59! The delivery charge for orders up to £59 is £3.95.
Kontaktuppgifter
Emmerblok 1, 4751XE, Oud Gastel, Nederländerna
- 02031918322
- trustpilot@vetsend.co.uk
- www.vetsend.co.uk
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
To say I'm disapointeded is the…
To say I'm disapointed is the understatement. Your carrier Yodel is not doing what they are paid for. My sensative cat food still has not arrived and it should have been here on 30.4.26. It is now 5.5.26 and still no cat food. You have my money, is this theft?
Get hold of Yodel and chase them, put a bomb under their bums and get my parcel here pronto PLEASE.
Excellent prompt service
Quick and efficient service
The product came damaged but when I reached out to the vetsend they immediately resent a new one. New one also came in a damaged box idk what was happening with the delivery of that item but thankfully the item wasn’t damaged this time. Service and assistance was very quick and efficient. The product is doing a good job too, my cat’s skin is healthy
Svar kan ha AI-innehållLäs mer

Svar från Vetsend
Fast service and the product I wanted…
Fast service and the product I wanted for my cats was delivered without fuss or bother
On two occasions I have not received my…
On two occasions I have not received my order
The courier company have delivered to another location
But vetsend expect me to fill out the claim form for the courier
Not a good experience

Svar från Vetsend
Good very good very happy all super
We use the product a lot
We use the product a lot, thankfully Vetsend had larger size at a reasonable price. Not delivered overnight however kept to the estimated delivery. Will use again.
Good variety of renal cat food
Really good variety of cat food for renal failure; the taster box was very helpful too try the varieties as an affordable price. Prices are reasonable. However delivery took over 10 days which meant I was limited with what to feed my cat in the interim.
First time I used their services (order…
First time I used their services (order UK-6694214). Parcel was due to arrive today and it turns out it wasn't even dispatched. I've never received any communication re potential delays.
Edit: Parcel arrived with 2 days delay.

Svar från Vetsend
100%verry fast,verry good,nu babys îs…
100%verry fast,verry good,nu babys îs verry happy with that sticks♥️
Quick delivery and good availability of…
Quick delivery and good availability of products at competitive prices
Simply EXCELLENT!
I can ALWAYS rely on Vetsend to have the BEST prices and the BEST deals on pet food and products.
They also arrange fast and secure delivery, and i have NO HESITATION in recommending them! I have ordered from Vetsend for a number of years, and will continue to do so! Thank You!
Great customer service and cat food…
Great customer service and cat food that my kitties love it. Is sold in 10 kg bags which is more convenient if tou have 16 cats
Speedy delivery
The food I ordered arrived very fast
The food I ordered arrived very fast. Sadly, in the meantime my dog had died. While I couldn’t return the food they refunded me and I donated the food to a dog charity. So, an odd win. Thanks guys
Fine if you don't have queries
The experience of buying was straightforward but when my one cat lost her tracker and I contacted customer service to try to get just one more tracker not the 2-pack again. They said they had no record of my order (I paid and received the order so there is a record somewhere) and didn’t respond to my specific request for just one tracker.
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