Unflatpack Omdömen 

Our fitter Kyle was amazing he was on time really polite and did a great job. My reduction of 1 star is due to the
Office. They responded well to emails and the called booked in were helpful but due to the small space I ended up having to speak to 3 different people and getting 3 different answers and they kept talking to me about doors which I’d always told them I wasn’t having! which made me worry in the lead up to the fit. One guy I spoke to spent most of it trying to up sell the premium service (£350 + the extra stuff from ikea) and didn’t mention the fitter would need more space than the room allowed meaning there poor guy had to cut the stuff outside and spent a lot of time up and down the stairs and lucky it wasn’t raining!

I would 100% recommend them again as I’m very pleased with the outcome just the communication with the office could’ve been better!

The final product is excellent! and because of this, I have reluctantly put 4 instead of 5. The end product's quality is just as good as a customer-made wardrobe. We went for the premium service, and we are really pleased.

The company used their great experience to provide advice on what works well and what doesn't, e.g., going elsewhere for handles or position of the handles.

The fitter was polite and punctual. By going the extra mile as well, by fixing an issue with the bed.

The only issue was contact with the office. I would advise an office number be redirected to a mobile phone or a WhatsApp message be created for the company to allow them to resolve issues quicker. Our original fitter was ill and therefore needed a replacement. However, it was several hours before the office was in touch to acknowledge and resolve the issue. However, once contact was made, the matter was resolved.

Arrived and was very professional, liased with me through out.
I was able to come see if I was happy as the work progressed. I will use them again if needed.
But my only gripe is that the base foot wasn't attached,hopefully somebody can come back and put them on because the bottom of the cupboard will damage sooner.

Our experience of Unflatpack was excellent throughout.
The response to our initial enquiry was swift, the later consultation was thorough and all of our questions were addressed. Suggestions were discussed and our designs were adapted until we arrived at the ideal solution for our spaces.
Although it was difficult to contact the office by phone, our emails were always responded to very quickly and effectively.
Our fitter was Alex Ion and he was brilliant! From his demeanor and communication, to his craftsmanship, he was an excellent ambassador for Unflatpack.
We've usually opted to purchase fitted furniture and wardrobes from more well-known companies but were recently quite shocked by the high prices that they quoted for solutions that did not meet our requirements. Working with Unflatpack has meant that we now have custom fully fitted wardrobes that completely satisfy our storage needs.
We have already recommended Unflatpack to friends and would unreservedly recommend them wider.
We'll certainly be using their services again ourselves!

A fantastic service that is somewhat let down by the office.

I want to start by praising Alex who came to fit our wardrobes. He is a skilled craftsman and his talent and passion is evident in his work. My partner and I were equally impressed with Alex’s demeanour. He was polite and empathetic and handled a mix-up with a considered and pragmatic outlook. We also appreciate his dedication to finishing the job - he kindly returned on his day off so that the work would be promptly completed.

The only issue is that the office have been difficult to communicate with. Their phone doesn’t seem to be manned which makes it difficult to resolve issues. On our day of installation, it appeared that Alex had been double booked (again, I praise how he handled this situation). The service would have been greatly improved if the office had been in touch to explain the situation to us. Another issue arose when we had been invoiced for standard fitting when we wanted the premium look service meaning we had an unexpected bill to pay. This also put Alex in a difficult situation having to liaise between ourselves and the office.

Overall, we are very happy with the finished product and would give Alex a 5* review for his excellent work. Unfortunately, the chaotic approach from the office caused unnecessary anxiety and needs to be addressed.

Couldn't recommend unflatpack more! The whole process was really helpful and informative from the initial consultation and throughout installation. We are so so pleased with the end product which has transformed the storage in our flat - looking so professional and seamless!
Kyle was fantastic - he was super friendly, responsive, clean and efficient. The units look fantastic and better yet they were up in no time.
Couldn't be happier with our experience and will be recommending them to anyone I can! Thank you!

Cannot recommend enough! Used them for the 2nd time for another project and the work carried out by Alex was fantastic!

Great experience and very good job. Michael was professional, hard working and did a fantastic job. Very happy . Fully recommend. Thanks

Our experience with Unflatpack was great. We had all our questions answered on the design call and it was clear the company are experienced and trustworthy. We went ahead and booked in for a wardrobe installation and our installer, Kyle was amazing. He was responsive leading up to the day and was promptly on time that morning. He was friendly, efficient and considerate. He took great care in his approach, had fantastic attention to detail, and left everything very tidy. We are so impressed with our wardrobe installation and would highly recommend Unflatpack to anyone looking for a built-in look without the crazy price of a custom build.

Mike was absolutely fantastic, professonal, knowledgeable, creative and friendly!

He worked really hard over the 2 days to build our wardrobes, taking care of our freshly painted bedroom!

We couldn't be happier with our wardrobes, they achieve the fully fitted look perfectly!

We would recommend Unflatpacked and Mikes workmanship.

Really happy with our wardrobes. Denver was really creative in finding a solution for our sloping ceiling and all three rooms look great.

Stealing one star back just because the job took a few days longer than the original plan. Otherwise, great.

Had 4 wardrobes installed by Mike.
Mike was very reliable, professional, creative when required and overall provided an excellent service.
Highly recommended!

Excellent. Great service all round. Clear and complete communication from head office and the Installer, Cosmin, did a fine job - efficient, professional, friendly, helpful and the quality of the work is excellent. We would use Unflatpack again and highly recommend.

I'm so glad we found these guys, they did such an impressive job with our wardrobes. We had awkward measurements and a slope in our alcoves and needed our IKEA pax wardrobes cut down to fit. The finish is so professional, they look very expensive and bespoke. It's made the world of difference to our bedroom. Denver is a lad, such a laugh and obviously extremely skilled. Thanks so much

So happy with our wardrobes - Denver and Stan installed 5.5m in just two days in our awkward eaves including a curved ceiling shape which they’d never faced before and which looks excellent. Really happy with the result and the finish and had positive interactions with the company throughout.
Like many have said it would have taken us months to do ourselves and wouldn’t have looked half as good.
Would definitely recommend if you want bespoke wardrobes with all the fancy interior drawers etc as this is way more affordable than going through a bespoke wardrobe co.

Thankyou Unflatpack. Micheal Dixon did a great installation, and in 2 days for over 5m of wardrobes, would have taken us months! As promised our wardrobes have a fully fitted finish, but the total cost is around half the price of the bespoke companies out there. Loved that I designed it myself, and can go and get all those ikea internal storage solutions and know they will fit perfectly. This is the perfect solution between build yourself and bespoke fitted, love it.

I came across unflatpack googling for a company capable of fitting hacked Ikea PAX wardrobes. The team (Anthony and Denver) who I discussed my needs with were really helpful. I changed my mind a couple of times about how I wanted the wardrobes and they accommodated accordingly.

The fitters, Cosmin and his colleague have been amazing, I am really pleased about the way they work, how attentive to details they are and how hard they work. They stayed in my place till 8.30pm to complete the job The results are impressive, highly recommended

Very professional, great job - wardrobes look brilliant. My only concern was I got some mixed information when speaking to unflatpacked which was clarified by the installer.

Thanks to Google I came across unflatpack. Although their website did not include installation for my location, I contacted them just by off chance to check. I was happy they said yes. I was nervous up to the installation day with all sorts of thoughts going through my mind: will it fit, did I measured correctly, did I ordered correctly, etc. On the day, my fitter Cosmin reassured me everything will be fine. I had 3 wardrobes fitted along 1 wall which all were customised. 2 wardrobes with a desk fitted between along another wall. The work carried out was beyond my expectations. Superb excellent job, even the cleaning up afterwards. I just love love my new bedroom, love waking up in the morning admiring my surroundings. Thank you very much Cosmin, what a hard working professional young man.

I cannot tell you how happy I am with my wardrobe. After years of struggling with various different versions of IKEA wardrobes (that worked, but never looked great in the space) I finally took the plunge of going for something more bespoke after reading online about Unflatpack. I thought it was an incredibly clever idea for a business, and took a punt on it working for me. I was a bit nervous TBH... My space is very difficult - it is small, but it was really important it looked great as the rest of the flat is very particular. (And I'm incredibly fussy with finishes etc.) However, I needn't have worried. Denver and Gary were amazing at making it work - from being creative with how to make it fit the space, to ensuring the finish met my standards. I can't believe how great the room now looks, nor how much space i miraculously now have in what essentially is a perfectly fitted wardrobe. Can't rave enough about them and the finished product. Seriously, just book in with them. I have no hesitation recommending them.