Unflatpack Omdömen 

The extensive form was sent to Unflatpack early Dec 2022 and due to very delayed responses from the team (almost 2 weeks at a time) and no one ever available to pick up the phone, instillation didn’t take place until March. The amount of time it took for them to respond to emails made me sceptical about giving them any money.

Instillation days - Will and team arrived on time. They worked very hard all day until 7/8pm. They were very professional and asked my thoughts before doing certain things. They also cleaned up after themselves.
Overall the wardrobe finish was excellent and I couldn’t be more happier. I would recommend Will for anyone looking to have wardrobes fitted.

Absolutely brilliant. The company do need to work at getting speedier with their paperwork, but the job that they did on our wardrobe was truly excellent. They look so professional, I can’t believe their from ikea! They look crazy expensive!

Great finish and great work. Very happy with the finished product. I got a fully fitted wardrobe done by them. The fitter was professional, did a thorough job, advising and asking what we would like through the process. He even cleaned up after finishing. I would give this a 5 star but the service pre booking a date was slow and the company could do some work to tighten that part. I know they’ve been short staffed so it could just be that. They were very responsive to feedback and really turned it around. Would highly recommend unflatpack!

Same feedback as below. A lot of time invested in the form, but also answering follow up questions. Subsequently have gone silent, do not answer the phone or reply to any email. Actually glad I have not yet parted with any money.

After spending a considerable amount of time filling in their highly detailed form with all the information about the job we have. We have heard absolutely nothing. Following up email not replied to and no one answers the phone. Assume they’ve gone out of business

I recently had the pleasure of working with Unflatpack for a wardrobe installation. From start to finish, the experience was exceptional. The installer, Will, was extremely skilled and dedicated to ensuring the job was done to perfection. He went above and beyond by accommodating his schedule and even came on a Sunday to finish the installation. I highly recommend Unflatpack, and specifically Will, for anyone in need of wardrobe installation services. The quality of work and customer service was truly outstanding.

I'm so pleased! I moved into my new build a year ago and knew I wanted wardrobes across the back wall of the bedroom. After getting quotes between £5k to £10k for just over 3 meters of custom wardrobes from local and national compainies, l thought I'd get ikea wardrobes to save money. I was recommended Unflatpack by a family member, and wow!
The design consultation (October 2022) was great - going through every option and extra, to ensure I got everything I needed. The final quotes took a while to come through, but this was no bother as I wasn't ready until the New Year.
Booking in an install date was easy thanks to Amber, even though I couldn't be very flexible. She also answered all my questions and provided lots of prep info before the big day. I was happy with the level of customer service from her.
Mike arrived this morning, and was very polite and helpful. The 3 wardrobe carcasses were up after 2 hours, and the whole job was finished before the end of the day. I was quoted a 2 day job, and I am so relieved Mike was able to get it done so much quicker! Amazing work.
Mike even suggested further storage ideas for the space under the stairs, so I will be coming back in the near future! Thank you for all your help

We had IKEA Pax wardrobed installed into an alcove so that they looked built-in with premium finish. I've never seen this service offered elsewhere - it looks fantastic, 10/10. Our fitter Kyle was great - he came early, was very nice, and did a really beautiful job all in just one day. Can't rate high enough. The product that unflatpacked offer is brilliant, and I would give 5/5 but it was really hard getting through to anyone on the phone and email comms were choppy too. That said, Amber and the team are absolutely lovely. Really highly recommend.

Great job done by Denver and Alain. They arrived promptly, were very professional and were able to accommodate my every request. They were happy to walk me through the process, as well as suggest any changes or edits to my original design that I may not have considered once it was being built. The finish was excellent and they were able to maintain the finish of the Flisberget door into the alcove to ensure it looked in line with the other panelled doors around it. They worked till close to midnight to ensure it could all be completed in one day and tidied up as well as gave great advice that wasn't readily available like where to get other handles. Overall rate the whole service as a 5/5 and highly recommend

Good Job, I would rate it a 4 for the finish, to be honest - But going to rate it a 5 for the service! The end product's quality is just as good as a customer-made wardrobe but one of the Forsand doors had handle holes drilled in the wrong place that has been filled with a white filler but which spoils the finish. No complaints about Our fitters working long hours to finish the work today and we are content with his efforts. On speaking to Will about it, he had offered to fix the door with a spare one. So overall loved the whole experience of designing the wardrobes with Anthony to getting them built by Will and his friend

Matt did a great job fitting pax wardrobes into an alcove in my bedroom. He is one of the most conscientious tradesman that I have had the pleasure to work with, and I am very happy with the finished product and will use the company again. Thank you Unflatpack!

Fitter arrived on time, was very friendly and was committed to undertaking a good job. He worked long hours to get the job done in the two days. After a late evening completion, we found that silicon had been used around the 'fillers' [instead of caulking] and there were smears of silicon on surrounding paintwork. This has now caused major decorating problems, disruption and considerable additional expense as it cannot be painted over.

Will was our fitter, he arrived early and stayed late into the evening to get the job done. He did a fantastic job on fitting our IKEA wardrobes in our loft that needed to be reduced in height. The only issue we had was one of the end doors clashed with a radiator and we couldn't open the drawers inside. We didn't discovered this until they left, it would have been easily fixed by changing the door configuration or the carcas before it was fixed in place. It was our planning but I am sure Will could have easily suggested this to us as he is clearly a very competent fitter. Overall we would definitely recommend, just a pointer for future customers.

Denver and Matt, did a fabulous job on our wardrobes. the finish is excellent and they went above and beyond in the service they provide. Their work ethic is amazing and arrived with us after working till 3am the previous day so their commitment to their customers is first class. However, as has been mentioned before the planning side of the operation lets them down a little as our dates moved a couple of times and to be fair they do keep you informed so no fault on that side but do expect the date given might be a little flexible. That said i highly recommend them as they do create amazing projects and lift Ikea furniture to the next level. We have another project which we are planning in the new year and we will definitely use Denver and the team at Unflatpack.

Our fitter Kyle was absolutely excellent. I can't say enough praise how good the service he provided was. We went for a premium finish and the result is superb.

The communication with the office was shocking. We almost booked another company as it was impossible to get through (partially due to the incorrect telephone number on emails) and emails were unanswered.

Initially we were told the work will take 2 days to complete but in the end was nearly 4. Then the fitter got ill and we had to reschedule, which was not ideal as we had visitor in the house.

I wish we had more direction from Anthony around the measurements as we ended buying incorrect size wardrobes.

Will did a brilliant job fitting a whole wall of wardrobes in our old Victorian house. Despite problems with a sloping floor and a sloping ceiling Matt worked out a solution and completed an excellent job

Denver and his team did an excellent job on our ikea flatpack installation. We needed a wardrobe that was reduced in depth to fit a narrow space and they did an excellent job in doing so and you wouldn't tell that it's been custom installed.

Denver and his team were really polite and professional. They worked very hard to leave us with an excellent finish and their workmanship was outstanding. I would recommend them thoroughly.

We are very pleased with the service by Unflatpack. The whole experience was very pleasant from the start to the end. We couldn't be happier with the finish. Our wardrobe looks much better than the previously fitted wardrobe which was from an expensive and leading brand. Our designer Kyle Hastilow was so good that he did a much better job than expected. We haven't started using the wardrobe yet but an amazing job done. Many thanks to our designer and the Unflatpack team.

We are over the moon with our new wardrobes! Our first design call was booked in very efficiently after our online enquiry. We spoke to Anthony, who was very professional and thorough and this really helped to boost our confidence in this company. We then liaised with Denver to confirm some of the details, who was equally as helpful and suggested additional solutions to work around some plugpoints we didn't want to lose.

We had to have our fit postponed by a week due to staff sickness but compared to the lead time that other companies offer on fitting, this was still pretty speedy so this didn't bother us.

Regarding communication with the office, although often there wasn't someone to answer the phone, we had all our queries answered by email. And they provide you with the fitter's mobile number so you can get in touch directly about any logistical queries before the day of the fit.

On the day of the fit, Cosmin's work ethic was fantastic. His eye for detail was excellent and it means we've ended up with beautiful looking wardrobes that truly look fitted, for a much better price than you would pay for 'bespoke fitted wardrobes'. I couldn't recommend this company more highly.

Denver and the team travelled across the country to come and fit a series of IKEA wardrobes in our master bedroom.

They did a fantastic job, really happy with the result, and would really recommend to anyone - far more economical than any of the fitted furniture companies out there!