T W White & Sons - Orpington Omdömen 

I have no problem with the actual service, However as part of the service im supposed to have the car washed and cleaned,after taking it back to be cleaned for the second time, I still ended up having to pay to get it cleaned elsewhere.

As usual the service was done well, the staff were friendly and helpful and everything was on schedule. I am happy using T W White & Sons, Orpingto

They are an amazing car dealership. Polite and want to give you the best experience when purchasing a new car. I have now had 3 cars from the dealership.

I went to T W White to arrange a lease car. The sales staff were excellent. The contract and options were fully explained and all my questions were answered by a knowledgeable (and patient) agent. A satisfying and friendly experience from start to finish.

Warm reception from the team and a phone call to inform me when it was done
Plus a lovely car wash as well

Simon was so helpful and made buying my new car easy!

This was my first experience with this company. The service I received was excellent step by step and detailed of what was needed and what needs to be done

Really friendly staff and great service

Customer service experience

When I purchased the vehicle I indicated that I would be interested in purchasing a Service plan. The vendor said he would send it to me. Unfortunately he was killed some days later. Since, at present, I am not in the UK my friend contacted Mazda on my behalf and was informed that they would send me the required documentation. At present I have received nothing and no longer have any interest in purchasing a Service Plan. Other than this my experience at the Mazda dealership was very good.

The staff at Orpington are so friendly and customer oriented and are happy to explain what work has been carried out .

Fantastic reception staff Very efficient service

Good service , friendly, efficient, approachable, easy

From sales, service and workshop, everybody in this combined team are brilliant. Their interaction between departments and care and consideration to their customers is truly special and senior members of T.W. Whites should be extremely proud of their staff.
While waiting for my car to be ready I spoke to a couple who had a 66 plate mx-5. I think they spoke to Sam originally but then went off in search of Simon. I got talking to them and they said that their car was Simon’s first sale and heaped much gratitude and appreciation for everything that was done for them. I agreed with them of course from my own experiences. They caught up with Simon and were having a great catch-up. That alone sums up what I and others think of your amazing dealership. Thank you.

Pleasant, efficient, honest and effective.

I am 62 and consider myself a wise old man. I’ve bought many cars in my time from many dealers, some good and some not so good. But I honestly have to say if you are thinking of getting a great car with a great deal then you are at the right place with T W White and sons.
This is at the very top of my list and I know it never has nor never will beaten, past nor future.
Humair and has team went way above and beyond with me and my purchase.it was so unbelievable that I actually thought it was a scam.they say if it’s to good to be true then it is. This experience will stay with me until the grim reaper gets me.
Humair you and your dad are two very special people. Take care of your dad and my deepest apologies for what happened when we exchanged cars.
Thank you from the whole of my heart.
Joe.

Another great service from TW White and Sons! What is there not to like? Quick and easy booking a service with very polite and courteous staff, and that's after TW White had sent me a reminder - thank you! Next, I am fortunate enough for the lovely Humair to pick up my car on the day of service and return when finished. It's a total game changer.
Car returned fully serviced and gleaming as it was on the day I purchased it. Thank You!

It seems like a well-run dealership - all interactions were friendly and professional making a smooth transaction. The sales people were helpful and didn't feel pushy at all.

Extremely friendly and enthusiastic sales team. Very thorough handover of car. All together a very pleasant experience