Charles Trent Omdömen 

269
TrustScore 2.5 av 5

2,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Do not trust this company. Sold us an engine online (eBay uk) that had supposedly been fully tested prior to removal, we even contacted them to confirm this prior to purchasing. Engine was bought co... Se mer

Betygsatt 5 av 5 stjärnor

Bought a rear climate control digital panel for an L405 Range Rover. Part was exactly as described, in perfect condition and works perfectly. A big saving over a brand new part. Arrived really quickly... Se mer

Betygsatt 5 av 5 stjärnor

I bought a passenger rear door for my civic,luckily for me it was next day delivery and grade A ,it had one tiny tiny mark,as mentioned in grading section,I was able to get it put on before my husband... Se mer

Betygsatt 1 av 5 stjärnor

Defiantly do your homework and read Google review and trust pilot reviews not good at all. Ordered a gearbox for next day delivery however the part has been delivered else where and can't get me it so... Se mer

Företagsinformation

  1. Skrothandlare
  2. Bilauktionsfirma
  3. Bildelsmarknad
  4. Butik med begagnade reservdelar för bilar
  5. Återförsäljare av begagnade bilar
  6. Butik med begagnade däck

Skrivet av företaget

We are a 4th generation family run company with over 95 years of industry leading experience. Here at Charles Trent we specialise in all things vehicle recycling and help you get the best price for your scrap, MOT failure or otherwise end of life vehicle. In addition to our vehicle disposal service we have thousands of low cost parts available for almost any vehicle, boxed and ready to go. Choosing us can help you save up to 90% vs new! Our on site wheel and tyre department has quality part worn tyres from £10, new tyres, batteries, alloy wheels and a host of other wheel accessories. If you are a trader looking to purchase salvage vehicles we auction 100+ vehicles weekly through our online auction platform. If you are looking for more information related to any of these services visit our website or head in and speak to our team who will be more than happy to help.


Kontaktuppgifter

2,7

Dålig

TrustScore 2.5 av 5

269 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

2,7

Alla omdömen

(269)

32 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Very helpful and great service

I telephoned them a very helpful person helped me order the correct part I needed ,arrived within a couple of days very well packed and secure. Thankyou for your help.

22 oktober 2024
Omdöme utan inbjudan
Logotyp för Charles Trent

Svar från Charles Trent

Good Morning
Thank you for your 5 star review rating and your comments. I so glad that the sales advisor was helpful and got the correct part for you.
Kind regards
Charles Trents

Betygsatt 1 av 5 stjärnor

Worst company in 30 years of the motor trade

Worst company in the world of 30 years in the trade
Don't stick to there offer of salvage ask for a million photos of the car no other company does that ever
Then offers less than half the agreed amount
When asked why was it something I had incorrectly said about the car they said no
But we never pay what we offer ?????
They try and hook you in with good prices
Thre has never a more deserving company to go bust like recycling lives did
It's coming to you also don't think it's not

23 oktober 2024
Omdöme utan inbjudan
Logotyp för Charles Trent

Svar från Charles Trent

Good Morning
I am sorry that you have only given us a 1 star review.
Please can you forward your car reg so we can look into this further and reply back with more of a detailed answer.
Initially we do an assessment based on the details the customer has supplied to us and this could only change if once the car is seen and it is not as originally described.
Kind regards
Charles Trent

Betygsatt 5 av 5 stjärnor

Excellent Service - Really Pleased!

I searched for online quotes for scrapping my car and Charles Trent Ltd offered me twice as much as any other company. Having accepted the quote, I have been dealt with extremely professionally to complete the process via emails,text messages and phone calls. This morning, my car was collected at 7.30am, as requested. Scrapping a much loved car is always a big decision but I am so pleased that Charles Trent Ltd dealt with everything so painlessly and efficiently.

22 oktober 2024
Omdöme utan inbjudan
Logotyp för Charles Trent

Svar från Charles Trent

Good Morning
Thank you for your 5 star review.
I am very happy to read your experience with us, has been a positive one.
Kind regards
Charles Trents

Betygsatt 2 av 5 stjärnor

I make 4 wheels alignment

I make 4 wheels alignment because change new tyres so want be sure is geometry fine (old tyres had rubber cut on the edges) but after this alignment car pull to left and steering wheel was twisted to left. I report this and they make another alignment but nice lady said next time will be suspicious car problem.after second alignment car drive perfectly straight but steering wheel is now twisted little bit to right. So is not car problem. Anyway I’m disappointed, money wasted and was one 1 chance to correct. Rather not recommended
But team in reception very nice

14 oktober 2024
Omdöme utan inbjudan
Logotyp för Charles Trent

Svar från Charles Trent

Good Morning
I am sorry that you have only given us a 2 star review and reading your comments it showed that you have had a negative experience with us. We do our upmost best to ensure that tracking is aligned on every vehicle we work on. There can be times that if its an ongoing issue it maybe more than the tracking, and this maybe suspension related. We did offer that if there was still an issue to come back and we would take another look for you. Please take us up on our offer to investigate this matter further so we can resolve this issue.
Kind regards
Charles Trents

Betygsatt 5 av 5 stjärnor

T-gun needs a pay rise

T-gun needs a pay rise! A promotion! Honestly the best service I've experienced since the day I found a toenail in my big Mac! McDonald's really made amends that day, nothing has come close to that level of service, until today!

15 oktober 2024
Omdöme utan inbjudan
Logotyp för Charles Trent

Svar från Charles Trent

Good Morning
Thank you for your 5 star review and comments relating to Teagan. Great to hear that you were happy with the service she gave you.
Kind Regards
Charles Trents

Betygsatt 5 av 5 stjärnor

Second time I have used - fantastic

Second time I have used - swift, no drama, accurate, helpful, great delivery and accomodating for collection. Will be my go-to from now on. Thanks to Teagan!

11 oktober 2024
Omdöme utan inbjudan
Logotyp för Charles Trent

Svar från Charles Trent

Good Morning
Thank you for your 5 start and comments relating to Teagan. I am glad the customer journey with us was a positive one !
Kind regards
Charles Trents

Betygsatt 5 av 5 stjärnor

Teagan…

What made this a good experience was Teagan she sort an issue out we had and made the issue into a good feeling

11 oktober 2024
Omdöme utan inbjudan
Logotyp för Charles Trent

Svar från Charles Trent

Good morning
Thank you for your 5 star review and your experience with us was a positive one and Teagan was able to help you.
Kind regards
Charles Trents

Betygsatt 5 av 5 stjärnor

Absolutely spot on service

Absolutely spot on service, from start to end. Great communication, turned up when they said they would and paid with no trouble at all. If you have a car you need getting rid of, you can't go wrong with these guys. Offered the best price too.

30 september 2024
Omdöme utan inbjudan
Logotyp för Charles Trent

Svar från Charles Trent

Good afternoon

Thank you for your 5 star review and positive comments regarding your experience.
Kind regards
Charles Trent

Betygsatt 5 av 5 stjärnor

Thanks Teagan!

Teagan was a great help in sorting the parts for my car.

8 oktober 2024
Omdöme utan inbjudan
Logotyp för Charles Trent

Svar från Charles Trent

Good afternoon

Thank you for your 5 star review and comments with your interaction with Teagan. I am glad that she was a great help.
Kind regards
Charles Trent

Betygsatt 5 av 5 stjärnor

Wondeful customer service …

Kristie helped me cancle my order after my car was involved in an accident making the items I had ordered unnecessary. She was brilliant and the product (a wheel) was a lot cheaper than I would have paid new.

7 oktober 2024
Omdöme utan inbjudan
Logotyp för Charles Trent

Svar från Charles Trent

Good afternoon

Thank you for your 5 star review and your comments regarding Kristie. Great hear that she was so helpful.

Kind regards
Charles Trent

Betygsatt 5 av 5 stjärnor

Second hand parts with a first class service👍

Second hand parts with a first class service, saw item on eBay called to confirm correct part & purchased rear door via Teagan (sales/customer service) who couldn’t have been more helpful, professional, polite & personable.
I’m optimistic that the door will do the job and so please assume that it did if there is no update to this review 👍

7 oktober 2024
Omdöme utan inbjudan
Logotyp för Charles Trent

Svar från Charles Trent

Good afternoon
Thank you for your 5 star review comments regarding Teagan. Its great to read that she was helpful to you in purchasing the part.
Kind regards
Charles Trent

Betygsatt 5 av 5 stjärnor

Very helpful

I was in need of an alternator and fortunately Charles Trent is not too far from me. I called and spoke to Teagan who was polite, helpful and professional. She confirmed the part I wanted was available took my details and the order was complete. I received a email almost straight away to confirm everything, 5 star service.

7 oktober 2024
Omdöme utan inbjudan
Logotyp för Charles Trent

Svar från Charles Trent

Good afternoon
Thank you for your 5 star review and comments regarding Teagan. Very happy to read the positive comments that you have left.
Kind regards
Charles Trent

Betygsatt 5 av 5 stjärnor

Absolutely fabulous customer service

Absolutely fabulous customer service, Teagan is a star, highly recommend.

3 oktober 2024
Omdöme utan inbjudan
Logotyp för Charles Trent

Svar från Charles Trent

Good Morning

Thank you for your 5 star review and comments regarding Teagan, this is great to read.

Kind regards
Charles Trents

Betygsatt 5 av 5 stjärnor

Customer service great parts always in…

Customer service great parts always in good order fast delivery one stop shop for all car related parts thanks team trent 👍 😀 👌

30 september 2024
Omdöme utan inbjudan
Logotyp för Charles Trent

Svar från Charles Trent

Good Morning

Thank you for your 5 star review. Always great to read how pleased our customers are with the parts and service we provide.

Kind regards

Charles Trents

Betygsatt 5 av 5 stjärnor

Teagan ... she is a star

I have contacted Teagan on several occasions and she has always assited me .She is very proffessional and always tries to help.
She always replies and keeps you updated with any orders.

25 september 2024
Omdöme utan inbjudan
Logotyp för Charles Trent

Svar från Charles Trent

Good afternoon
Thank you for your 5 star review and very happy to hear that Teagan provided a great service to you and updated of where your orders were.
Kind regards
Charles Trent

Betygsatt 5 av 5 stjärnor

The company was very helpful

The company was very helpful, Teagan got me the part delivered in super quick time will be using them again.

25 september 2024
Omdöme utan inbjudan
Logotyp för Charles Trent

Svar från Charles Trent

Good afternoon
Thank you for your 5 star review and positive comments. These will be passed onto Teagan !
Kind regards
Charles Trent

Betygsatt 5 av 5 stjärnor

Tigan made every effort to find the…

Tigan made every effort to find the part l needed and was very clear about its condition . She took payment and arranged delivery

25 september 2024
Omdöme utan inbjudan
Logotyp för Charles Trent

Svar från Charles Trent

Good afternoon
Thank you for your 5 star review and comments on Teagan, which I will pass on to her.
Glad we also you are happy with the part.
Kind regards
Charles Trent.

Betygsatt 5 av 5 stjärnor

Teagan Smith is one of the best…

Teagan Smith is one of the best customer service members I have ever come across. She knows her car's and parts that go with it. She is patient and gives the best advice.

24 september 2024
Omdöme utan inbjudan
Logotyp för Charles Trent

Svar från Charles Trent

Good afternoon
Thank you for your comments and the 5 star rating. Very happy to read that Teagan was very helpful and gave great advice to you.
Kind regards
Charles Trent

Betygsatt 5 av 5 stjärnor

used charles trent a few times now

used charles trent a few times now . staff are helpful and the parts are allways in good condition .

24 september 2024
Omdöme utan inbjudan
Logotyp för Charles Trent

Svar från Charles Trent

Good afternoon
Thank you for your comments and 5 star rating. We pride our selves on giving the best customer service on each call to customers, so this is great to hear.
Kind regards
Charles Trent.

Betygsatt 1 av 5 stjärnor

Faulty Renault kangoo…gearbox

Bought a gearbox for my Renault kangoo from day one it was fitted it was noisey it came with a three month warranty they did nothing to tesolve don’t buy from them as any problems they won’t help

15 maj 2024
Omdöme utan inbjudan
Logotyp för Charles Trent

Svar från Charles Trent

Good afternoon
I am sorry that you have only given us a 1 star review regarding your experience with us.
Having looked in the case history, with every reported mechanical failure we require some supporting evidence, either pictures, a garage report or a video. We are still waiting evidence from you on the issues that you have reported. We look forward to receiving this so we can resolve the situation.
Kind regards
Charles Trent

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