TravelStaytion Omdömen 

183
TrustScore 4 av 5

4,0

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Great location, walkable into town , shame there was no booklet regarding area, WiFi etc, even though an email came through quickly

Betygsatt 5 av 5 stjärnor

The accomodation was exceptional - very clean. Facilities was excellent. The apartment was within easy access to the local restaurants and supermarket. Easy access to the tourist attractions but you... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Really amazing stay the host George was friendly & available for any concerns The 2 level 2 bedroom accommodation was outstanding & equipped with everything you could possibly need the washer/dry... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

So ein Schande! Alles super gebucht über Hulidu. Travelstytion hat meine Trasaktion einfach nachträglich zurückgeschickt ohne Begründung und die Reservierung wieder storniert. Ich buche dort sicher... Se mer

Företaget har svarat

Företagsinformation

  1. Uthyrning av semesterbostad

Skrivet av företaget

TravelStaytion is one of the fastest growing holiday rentals platforms for professionally managed properties globally.


Kontaktuppgifter

4,0

Bra

TrustScore 4 av 5

183 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 96 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,0

Alla omdömen

(183)

101 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

We had a great time during our visit

We had a great time during our visit. The home was very clean and we really enjoyed the pool. There was a slight miscommunication on check in but it was resolved quickly. Would definitely stay here again.

10 mars 2026
Omdöme utan inbjudan
Logotyp för TravelStaytion

Svar från TravelStaytion

Dear Tammy,
We really appreciate you taking the time out to share your experience with us. We look forward to working with you again in the future!
Best Regards,
TravelStaytion

Betygsatt 5 av 5 stjärnor

Everything was excellent

Everything was excellent. The place was very clean, well organized, and in a great location. I really enjoyed my stay.

8 november 2025
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Svar från TravelStaytion

Dear Christina,
Thank you for your kind feedback.
We’re so happy you enjoyed your stay and liked the place. We’d love to welcome you again soon!
Best Regards,
TravelStaytion

Betygsatt 5 av 5 stjärnor

Excellent customer service

The customer service team I spoke with was very polite. They were very quick to offer a solution to my issue.

16 mars 2026
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Svar från TravelStaytion

Dear EM, Thank you for the wonderful review!
We’re delighted to hear that our team could assist you quickly and politely. We truly appreciate your kind words and look forward to continuing to provide excellent service in the future!
Best regards,
TravelStaytion

Betygsatt 5 av 5 stjärnor

The accommodation was great and so was the service!

The accommodation was great and perfectly up to the standards I saw on the website. Communication was clear and accurate. Had a lovely stay and did not have to worry about a thing!

14 mars 2026
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Svar från TravelStaytion

Dear Isha, thank you for the great review! We are so happy you loved your experience and can’t wait to have you back for your next holidays.
Best Regards,
TravelStaytion

Betygsatt 5 av 5 stjärnor

My professional relationship with TravelStaytion

My collaboration with TravelStaytion has been highly valuable for my hospitality project. Their team stands out for their professionalism, responsiveness and consistent support.

Beyond the operation of the project, they also provide valuable guidance in the overall management. I truly appreciate their reliable partnership and expertise.

13 mars 2026
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Svar från TravelStaytion

Dear Vasilis,
Thank you so much for your kind words! We’re delighted to hear that our team could support your hospitality project and provide guidance along the way. We truly value your partnership and look forward to continuing to work with you.
Best Regards,
TravelStaytion

Betygsatt 5 av 5 stjärnor

Excellent experience

We have been collaborating with TravelStaytion for the past three years to manage the distribution of our suites and apartments in Lefkada and our experience has been excellent. The platform is very easy to use and has helped us promote our properties across multiple international booking channels that we were not connected with before, bringing new reservations and exposure to different markets.
We have also seen an increase in direct bookings through the booking engine which has positively impacted our revenues. In addition, the expanded distribution has helped us receive bookings even during the off-season period. Another key advantage is the support and account management team who are always responsive and helpful whenever needed. I would definitely recommend TravelStaytion to any host or property manager who wants to increase their property visibility, bookings and overall growth.

12 mars 2026
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Svar från TravelStaytion

Dear Thodoris, thank you very much for your kind review! We’re happy to hear that TravelStaytion has been helpful and that you’ve had a positive experience. We truly appreciate your support and recommendation! Best Regards,
TravelStaytion

Betygsatt 5 av 5 stjärnor

You were great

You were great, the Fiat 500 was a excellent car. All deai were great and we have booked all from Denmark

9 mars 2026
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Svar från TravelStaytion

Dear Michael. Thank you for your feedback! We’re delighted that you enjoyed your experience with us and we appreciate your kind words. We look forward to hosting you again soon!
Warm Regards,
TravelStaytion

Betygsatt 5 av 5 stjärnor

“Great apartment

“Great apartment. Clean, quiet, and well‑managed. Maintenance is responsive and the location is very convenient. Would definitely recommend.

27 februari 2026
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Svar från TravelStaytion

Thank you for your kind review Leonardo! We’re glad you enjoyed the apartment and the location. It was a pleasure hosting you, and we hope to welcome you again in the future.
Best Regards,
TravelStaytion

Betygsatt 5 av 5 stjärnor

This was a very pleasant stay

This was a very pleasant stay. Great location. Quiet and family friendly.

22 februari 2026
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Svar från TravelStaytion

Thank you for the awesome review, Christina! We work hard to meet expectations like yours, and we are happy to hear we hit the mark for you. Come back and see us soon.
Best Regards,
TravelStaytion

Betygsatt 1 av 5 stjärnor

MUST AVOID THIS PLATFORM IF YOU ARE A HOST

As a professional property manager I would advise every host to absolutely avoid using this platform, customer service is a joke and payouts never come through..

It is curious that Travelstaytion does not reply to the hosts that have mentioned all the issues.. they do actually reply to the guests !!

14 augusti 2025
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Svar från TravelStaytion

Dear Partner,

Thank you for taking the time to share your feedback with our team. We truly value your input and appreciate the opportunity to review your experience.

We would like to clarify that the matter referenced was related to a specific operational issue, which has since been addressed. The outstanding payments have been processed, and the account has been brought fully up to date.

Throughout this process, we made multiple efforts to communicate and resolve the situation directly. While we acknowledge that delays can be frustrating, this was an isolated case and does not reflect the standard level of service and support we aim to provide to our partners.

We remain committed to maintaining transparent communication and continuously improving our processes. Should you be open to it, we would welcome the opportunity to reconnect and restore a constructive collaboration.

Kind regards,
TravelStaytion

Betygsatt 5 av 5 stjärnor

VERY NICE STAY IN GROUND FLOOR STUDIO 2…

VERY NICE STAY IN GROUND FLOOR STUDIO 2 PAX IN LISBON...CATIA WAS VERY HELPFUL AND SHE WAS VERY KIND...THE FLAT ALSO WAS GREAT CLEAN WITH ALL WHAT YOU CAN NEED.WE WERE VERY CLOSE TO THE BIGGEST MALL IN LISBON COLMBO CENTER...

11 februari 2026
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Svar från TravelStaytion

Dear Zakia, Thank you very much for your kind review. We are happy to hear you enjoyed your stay, the apartment, and the location. It was a pleasure hosting you, and you are always welcome back.
Best Regards,
TravelStaytion

Betygsatt 5 av 5 stjärnor

Beautiful property

Great experience, the home was very clean, beautiful and the area was very quiet. Easy check in and access to property went smoothly. Close to downtown, restaurants, and shopping. I Totally recommend this property 💯%.

12 februari 2026
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Svar från TravelStaytion

Dear Melinda, Thank you so much for your wonderful review! We’re delighted to hear you enjoyed your stay. It was a pleasure hosting you, and we truly appreciate your recommendation. We hope to welcome you back again soon!
Best Regards,
TravelStaytion

Betygsatt 3 av 5 stjärnor

Mixed experience, improved after escalating to management

Very disappointing experience. Avoid at all costs.

We booked 2 separate properties with the company through Marriott as a third party agent. Whilst originally accepted within 48 hrs both bookings were cancelled due to so-called “system errors.” We were told the properties were already booked and unavailable for our dates. We were offered much less appealing, cheaper options instead with no indication of partial refunds.

A week later, the same properties were still showing as available to book for our dates. As we had originally had confirmation and booked annual leave we tried to book again assuming the issue had been resolved. We unfortunately received the same cancellation message following original confirmation.

As the property was advertised on other platforms I then booked the exact same property through hotels.com 10 minutes after being told it was fully booked at three times the advertised price (in order to be eligible free cancellation).

That booking was accepted and confirmed. We then received full check-in details directly from travelstaytion welcoming us, hence confirming the earlier “fully booked” explanations were out and out lies.

It is disappointing as had they explained a pricing error we would have been open to pay slightly more through the marriott platform in order to keep our elite night benefits. To add, the property was available on several other sites (booking.com, puffin cottages) at almost the same price offered with marriott just without the free cancellation so I booked at the higher price as a test purchase in order to have the option to cancel.

Based on this experience, the booking process feels unreliable and misleading. I would recommend that others proceed with caution.

*** response to reply***

To reiterate. You have told me the property was fully booked as you have again said in your reply, yet when booked via a different platform at 3 times the price, 5 minutes after being told the property was fully booked when booked via the original platform twice, I have had confirmation from yourselves and check in information. I have tried to communicate to your team but would not agree with your response that you have tried in any way to resolve the matter or been helpful in any way.

****Follow up****
After cancelling our purchase through hotels.com at 3 times the price we tried again to book through the marriott platform as it instantly became re-available. This was again rejected by travelstation and we were told to stop trying to book.

We requested a management call back and this is where things improved for us. Cornelia proved to be very helpful explaining that it was not full booked, as previously described. However it was priced incorrectly on the marriott platform. Something which they had not resolved, a month following our initial enquiry.

However, Cornelia was very helpful in obtaining a fair price for the booking and linking it to our marriot bonvoy account for the privileges. Since dealing with Cornelia our experience has been 5/5 so far, however we cannot give this as a true reflection of the company as other staff members/processes let them down.

13 februari 2026
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Svar från TravelStaytion

Dear Josh,
Thank you very much for taking the time to share your feedback. We sincerely appreciate your honesty and would like to apologise again for any frustration this situation may have caused.
As previously communicated, the property originally selected was unfortunately unable to accommodate your stay due to a system outage and related operational issues that were beyond our control. We deeply regret that the alternative options offered did not meet your expectations and are truly sorry for any disappointment this caused.
As advised at the time, we recommended reaching out to our team for any further clarification or assistance. Throughout the process, we remained in contact and made every possible effort to support you, despite the involvement of multiple external parties.
Once again, please accept our sincere apologies for the inconvenience. We genuinely hope to have the opportunity to welcome you in the future and provide the smooth and positive experience we always strive to deliver.
Best regards,
TravelStaytion

Betygsatt 1 av 5 stjärnor

Withholding Payments from Hosts

I am a professional host and have been doing so for almost a decade. I host numerous properties on Travelstaytion, in addition to other booking platforms.

Travelstaytion has never sent a payout for one of the many stays I’ve hosted through their platform. I’ve checked their website and can confirm that the guests paid for each reservation and that Travelstaytion has my correct payout information, but nothing has been paid to me. It’s been months.

I’ve reached out to customer service multiple times, and I get the same “we are working on it” response with no details, material updates, or alternative solutions. It’s ridiculous. I’ve never had another booking platform respond like this or withhold payment for completed stays.

I saw another review on this platform expressing a similar problem, and I wonder if this is a routine issue for Travelstaytion. This urgently needs to be fixed.

9 februari 2026
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Svar från TravelStaytion

Dear Partner,

Thank you for sharing your valuable feedback.

We fully acknowledge the issues that occurred and accept complete responsibility for the oversight.Please accept our sincerest apologies for the inconvenience this may have caused.

Following this matter, we first ensured that your account was fully up to date. Subsequently, our respective teams have been thoroughly briefed, and our SLA procedures have been carefully reviewed and strengthened to prevent similar situations in the future.

For those reasons we have tried multiple times to get in touch with you by e-mail and/or by phone but up to now we haven’t managed to reach you.

We respect your perspective; however, we feel that the rating does not accurately reflect the overall nature of our collaboration, the level of communication maintained during the issue, or the consistent efforts we make to generate bookings and create value for your business.

Once again, we sincerely apologize for any inconvenience caused and our teams remain at your full disposal should you require any further assistance.

Kind regards,
TravelStaytion

Betygsatt 5 av 5 stjärnor

Best Location EVER!

Stayed in Kissimmee for a Disney vacation with 11 family members. The location was minutes from all the locations. Had a few issues along the way, but they were resolved in a timely fashion. The house was in great shape and had tons of things to do in there. Very pleased, will visit again!

31 januari 2026
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Svar från TravelStaytion

Dear Dennis, thank you so much for your wonderful review! We’re delighted to hear that you and your family had a great stay and enjoyed the location and the home. We’re also glad we could resolve the few issues quickly. It was a pleasure hosting you, and we truly look forward to welcoming you again in the future!
Best Regards,
TravelStaytion

Betygsatt 5 av 5 stjärnor

Again and Again.

This is a very clean and well appointed three level townhouse in a great location. It has four bedrooms and was less expensive than most hotels per night. The management team communicated with me via text and email and it was a very smooth stay. I will stay there again.......and again........and again........and again.

30 januari 2026
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Svar från TravelStaytion

Dear G Matthew, thank you so much for your kind words! We’re glad you enjoyed the townhouse and found your stay smooth. We look forward to welcoming you back again!
Best regards,
TravelStaytion

Betygsatt 5 av 5 stjärnor

The house is absolutely lovely

The house is absolutely lovely! The bathroom upstairs was such a treat with that huge stand alone tub. I also used the steam in the shower as well. Views are gorgeous. Bed was cozy!

19 januari 2026
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Svar från TravelStaytion

Dear A Evers, we really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future!
Best Regards,
TravelStaytion

Betygsatt 5 av 5 stjärnor

Exceptional value

Exceptional value, conveniently located near all essential amenities like Waitrose Geant Lulu Kicker's bar, featuring pristine facilities and prompt communication from the host.

14 januari 2026
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Svar från TravelStaytion

Sangbong, thank you for the great review! We are so happy you loved your experience and can’t wait to have you back for your next holidays. Until then, we are here if you need anything
Best Regards,
TravelStaytion

Betygsatt 1 av 5 stjärnor

I am trying to confirm a reservation

I am trying to confirm a reservation, and finding it impossible to communicate with them.

12 januari 2026
Omdöme utan inbjudan
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Svar från TravelStaytion

Dear XcustomerDave,

Thank you for your feedback. We’re sorry to hear you experienced difficulties confirming your reservation. As we’re unable to locate your booking based on this review, we kindly ask that you contact our customer support team at customerservice@travelstaytion.com or give us a call at +44 20 3624 0359 and provide your reservation details so we can assist you promptly.
We appreciate you bringing this to our attention and hope to resolve this for you soon.
Best regards,
TravelStaytion

Betygsatt 5 av 5 stjärnor

Everything was great…

Everything was great… apartment location… the fabulous rooftop, with a sky view to the Acropolis’s…
Quiet area, nearest shop and grocery…
Everything can by done by walk from there: Acropolis, Museum, Agora, downtown ect…
Very good commutation and exchange with Nikos👍

1 januari 2026
Omdöme utan inbjudan
Logotyp för TravelStaytion

Svar från TravelStaytion

Thank you for the awesome review, Sylvain! We work hard to meet expectations like yours, and we are happy to hear we hit the mark for you. Come back and see us soon. Best Regards, TravelStaytion

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