TravelStaytion Omdömen 

182
TrustScore 4 av 5

3,9

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

The accomodation was exceptional - very clean. Facilities was excellent. The apartment was within easy access to the local restaurants and supermarket. Easy access to the tourist attractions but you... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

So ein Schande! Alles super gebucht über Hulidu. Travelstytion hat meine Trasaktion einfach nachträglich zurückgeschickt ohne Begründung und die Reservierung wieder storniert. Ich buche dort sicher... Se mer

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Betygsatt 5 av 5 stjärnor

Really amazing stay the host George was friendly & available for any concerns The 2 level 2 bedroom accommodation was outstanding & equipped with everything you could possibly need the washer/dry... Se mer

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Betygsatt 1 av 5 stjärnor

Use at your own risk. This company is okay with their host(s) using deceptive photography to falsely misrepresenting an accommodation. They will defend the host rather than the good and honest people... Se mer

Företaget har svarat

Företagsinformation

  1. Uthyrning av semesterbostad

Skrivet av företaget

TravelStaytion is one of the fastest growing holiday rentals platforms for professionally managed properties globally.


Kontaktuppgifter

3,9

Bra

TrustScore 4 av 5

182 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 96 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,9

Alla omdömen

(182)

106 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

We didnt want to leave

We didnt want to leave. The space was awewome! The decor was exquisite! The location was impecable.

16 juni 2026
Omdöme utan inbjudan
Logotyp för TravelStaytion

Svar från TravelStaytion

Dear Jerry, thank you so much for your kind words! We are delighted to hear that you enjoyed the space, the décor, and the location.

It was a pleasure hosting you, and we hope to welcome you back again soon!

Best regards,
TravelStaytion

Betygsatt 1 av 5 stjärnor

Use at your own risk

Use at your own risk. This company is okay with their host(s) using deceptive photography to falsely misrepresenting an accommodation. They will defend the host rather than the good and honest people who are paying to use their platform. You have fewer consumer protections than trusted brands like Airbnb or Booking.com, where guests can leave reviews or report hosts to help keep the community safe. Would not recommend this group to anyone.

7 juni 2026
Omdöme utan inbjudan
Logotyp för TravelStaytion

Svar från TravelStaytion

Dear Paige,

Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations.

Our team remained in direct communication with all parties involved and worked to review the situation thoroughly. We regret that the available resolutions and relocation options we were able to offer did not meet your expectations.

We appreciate your feedback, as it helps us continue to improve our service, and we hope to have the opportunity to provide you with a better experience in the future.
Kind regards,
TravelStaytion

Betygsatt 1 av 5 stjärnor

Crooks!

I would urge any potential user of this service to hesitate. As a host I listed my porperty on their platform. I received two bookings. Their terms state that they will pay the host the day after arrival. A week after the first guest departed I was still awaiting payment. Several emails claiming problems with their payment system blah blah. Finally several weeks late I received my money. The second booking resulted in an identical situation. The emails are identical. This is obviously a company policy and I find it disgusting. Whether you are a potential host, or a potential guest, I urge you to look elsewhere. There are plenty of other listing websites who treat their customers with the respect we all deserve.

EDIT Post reply:
As with several other negative reviews, Travelstaytion claim to have attempted to contact me regarding my complaints. This is simply untrue, They also refer to their "Host Support Department" and urge me to contact them. The only time I did need to contact them they never responded to my request. I stand by my review.

15 maj 2026
Omdöme utan inbjudan
Logotyp för TravelStaytion

Svar från TravelStaytion

Dear Ben,

Thank you for taking the time to share your feedback.
We truly value all reviews, whether positive or negative, as they help us continually improve our services.

That said, we believe that some of the terminology used in your statement is rather strong and does not accurately reflect our organization.
Our team attempted to contact you to obtain further details regarding your account and to address any possible miscommunication.
Unfortunately, we were unable to do so, therefore we kindly ask you to contact our support team (host.support@travelstaytion.com).

At this time, as we are unable to verify your profile, we must respectfully encourage readers to consider the statement with appropriate caution.

Please note that our host support department remains at your disposal and will be happy to assist you further and clarify the process in detail.

Kind regards,

TravelStaytion

Betygsatt 5 av 5 stjärnor

Really amazing stay the host George was…

Really amazing stay the host George was friendly & available for any concerns
The 2 level 2 bedroom accommodation was outstanding & equipped with everything you could possibly need the washer/dryer was a nice surprise as I did not see it listed
Great location
Great views traffic was a bit noisy at times if you open the doors

24 maj 2026
Omdöme utan inbjudan
Logotyp för TravelStaytion

Svar från TravelStaytion

Dear HC,
Thank you so much for your wonderful review! We are delighted to hear that you had an amazing stay. We're pleased that you loved the accommodation, the views, and the convenient amenities. We also appreciate your feedback and will certainly keep it in mind.
It was a pleasure hosting you, and we hope to welcome you back again in the future!
Warm regards,
TravelStaytion

Betygsatt 5 av 5 stjärnor

VV Luxury Villas

This was, without a doubt, the most exceptional place we have stayed during our travels around the world. Xristos and Elena were outstanding hosts—always available when needed, offering excellent local recommendations, and ensuring that every detail was taken care of so we could fully enjoy our stay.

The villa is beautifully maintained and equipped with everything you could possibly need for a peaceful and relaxing vacation. Every aspect of the property reflects thoughtful attention to detail and a commitment to quality. Our one-week stay passed far too quickly, and we enjoyed every moment of it.

We will definitely return the next time we visit Lefkada. This was truly a memorable experience, and we cannot recommend this villa highly enough. Thank you, Xristos and Elena, for such a wonderful stay!

31 maj 2026
Omdöme utan inbjudan
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Svar från TravelStaytion

Dear Димо, thank you so much for your wonderful review and kind words. We are truly delighted that your stay was such a memorable experience. It was a pleasure hosting you, and we look forward to welcoming you back in the future!
Warm regards,
TravelStaytion

Betygsatt 1 av 5 stjärnor

TravelStaytion doesn't take care of their hosts.

I connected my listings to TravelStaytion thru Hostfully at their recommendation. I received my first booking and the guest never arrived. When I checked in with her to see if all was ok, she said they didn't end up coming. Because of the cancellation policy in place she was not entitled to a refund. Then, she lied and told Expedia - which is where she made her booking - that I never sent the checkin info so she would get a full refund. I sent TravelStaytion proof that I had sent all check in info on time as well as the guest's text admitting she never made it there. They promised me they were working actively on my behalf to ensure the case was resolved in my favor, especially as I had taken all the necessary steps. That was 6 weeks ago and the last I heard from them. Now they've just stopped answering me. I called the office and I'm assured someone will get back to me. They don't. I've sent follow up emails and they don't answer. My lawyer sent the guest a letter and my next step is to take her and Expedia to Small Claims court. If you're a host, stay far away from TravelStaytion. They could care less about hosts.

30 mars 2026
Omdöme utan inbjudan
Logotyp för TravelStaytion

Svar från TravelStaytion

Dear Heather,

Thank you for your feedback.

We acknowledge that the communication throughout this case could have been better, particularly regarding the timing of updates provided during the investigation.

As this was the first booking for the property and involved a guest dispute, we were required to conduct a thorough review before reaching a final decision.

Once all necessary checks were completed and the facts verified, we proceeded with processing the payment accordingly.

While we understand the frustration caused by the process length, we believe this review reflects an isolated incident rather than the overall value and support TravelStaytion provides to its partners through the thousands of bookings we facilitate each year.

We remain committed to transparency, continuous improvement, and maintaining constructive relationships with all our hosts.

Best Regards,
TravelStaytion

Betygsatt 5 av 5 stjärnor

Great place to stay

Great place to stay. Very clean and convenient location.

21 maj 2026
Omdöme utan inbjudan
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Svar från TravelStaytion

Thank you for the awesome review, Troy! We work hard to meet expectations like yours, and we are happy to hear we hit the mark for you. Best Regards,
TravelStaytion

Betygsatt 5 av 5 stjärnor

Great stay here with my family

Great stay here with my family. We lived in the 2 room apt with pool. Clean, very mordern and great hostess Alexandra.

24 maj 2026
Omdöme utan inbjudan
Logotyp för TravelStaytion

Svar från TravelStaytion

Dear Mikael,
Thank you so much for your wonderful review!
We are delighted to hear that you and your family had a great stay and enjoyed your experience with us. It was truly a pleasure hosting you, and we hope to welcome you again in the future!
Best regards,
TravelStaytion

Betygsatt 5 av 5 stjärnor

On time and constant communication

On time and constant communication provided by the host. Place is clean and surrounding is quiet. Plenty of parking. Bathrooms and bedrooms are good size both with walk-in closet. Although, not enough pressure in the shower and not enough hangers (only 2 flimsy hangers inside the closet). Also, the exhaust fan in one bathroom is not working. Just a suggestions to the host: change your ironing board to a full size one.

1 maj 2026
Omdöme utan inbjudan
Logotyp för TravelStaytion

Svar från TravelStaytion

Dear Gus,
Thank you so much for your wonderful 5-star review and for taking the time to share your experience with us!
We are delighted to hear that you enjoyed the communication, cleanliness, quiet surroundings, and the overall comfort of the property.
We also truly appreciate your constructive feedback . Your comments are very valuable to us, and we will certainly review these points with our team to further improve the guest experience.
It was a pleasure hosting you, and we would be happy to welcome you back again in the future!
Best Regards,
TravelStaytion

Betygsatt 5 av 5 stjärnor

Great stay

Handy to trains & shopping at Westfield Carasoul, great place to stay.

29 april 2026
Omdöme utan inbjudan
Logotyp för TravelStaytion

Svar från TravelStaytion

Dear Graham,
We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future!
Best Regards,
TravelStaytion

Betygsatt 1 av 5 stjärnor

Awful Company

Pelican Pointe in Gulf Shores. Awful and unaccomodating company. I booked the wrong dates and they are totally inflexible and SLOW at answering. It's barbaric and inhumane that you can't make changes to a reservation simply because they say so, when I messaged the second after I booked because the wrong date had been put in. I will make it a point to never book with this company again. These monsters are surely driving up rent worldwide and the least they could do is show a heartbeat when someone reaches out in a timely manner because they're taking thousands of our dollars.

7 maj 2026
Omdöme utan inbjudan
Logotyp för TravelStaytion

Svar från TravelStaytion

Dear Eva,

Thank you for taking the time to share your feedback regarding your recent experience.

We are sorry to hear about your dissatisfaction. However, after carefully reviewing the matter internally, we were unfortunately unable to identify details matching the situation described in your review. We can also confirm that efforts were made from our side to communicate and assist regarding your request.

That said, we sincerely apologize for any inconvenience or frustration caused. Guest experience is very important to us, and we always aim to support our guests within the policies and options available.

Should you wish to provide any additional details or clarification, you are always welcome to contact us directly at customerservice@travelstaytion.com or by phone at +44 (0) 20 3624 0359. We remain fully at your disposal.

Best regards,
TravelStaytion

Betygsatt 5 av 5 stjärnor

It was so easy to contact them

It was so easy to contact them. They help us with everything we needed. The kitchen was nice, with a big fridge, and it was functional, and had everything we needed. It was clean, and the beds (separated) was good.
Location was good, and it had a food marked a few minutes walking. A lot of restaurants.
I recommend this place 👍
5 stares from us 4 people from Norway☺️

22 april 2026
Omdöme utan inbjudan
Logotyp för TravelStaytion

Svar från TravelStaytion

Dear Nemi,
Thank you so much for your wonderful review!
We’re delighted to hear that you had such a positive stay and that the property met all your needs. We hope to welcome you again in the future!
Warm regards,
TravelStaytion

Betygsatt 2 av 5 stjärnor

It was mainly the lack of communication…

It was mainly the lack of communication and contact. Although I completed the registration form promptly - including photographic ID of all guests - when we arrived the security guard would not let us enter as the registration had not been sent through to them. Desperate phone calls remained unanswered - we were basically stranded - although the pin for the lock-box had been sent to us we could not get past the security at reception who just said they had no record of us. We were getting desperate and thought we would have to find a hotel for the night. After two hours I finally managed to get through to someone who casually said that they did have our details but just had not registered us yet - advised to phone back later! They did eventually register us - but what a dreadful start to our holiday.
The two stars are for the accommodation when we finally got in - apart from a very grubby carpet in the living room - the rest was actually very nice and very clean.

18 april 2026
Omdöme utan inbjudan
Logotyp för TravelStaytion

Svar från TravelStaytion

Dear Janice,
thank you for taking the time to share your feedback, and please accept our sincere apologies for the difficult start to your stay.
We are truly sorry to hear about the communication issues you experienced upon arrival . We completely understand how stressful this must have been .
Please rest assured that this is not the experience we aim to provide, and we are already reviewing what happened internally to ensure this does not occur again in the future.
We are, however, pleased to hear that you found the accommodation comfortable and clean once you were able to access it, although we also take note of your comment regarding the carpet and will address this with the relevant team.
Thank you again for your honest feedback. We truly value it, as it helps us improve both our communication and guest experience. We hope to have the opportunity to welcome you again in better circumstances.
Warm regards,
TravelStaytion

Betygsatt 5 av 5 stjärnor

Familia Teixeira House by Atlantic Holiday

We stayed at a villa/house in Madeira. The property was exactly as advertised - in a beautiful location and with easy access to the walking trails. Parking was right outside and the house was large, spacious and comfortable, with a good range of amenities. Atlantic holidays were very helpful - sending us the information we needed to check in and check out. Just great !

17 april 2026
Omdöme utan inbjudan
Logotyp för TravelStaytion

Svar från TravelStaytion

Dear Alan,
Thank you very much for your kind review!

We’re delighted to hear that you enjoyed the property and its beautiful location, as well as the amenities and easy access to the walking trails. It’s also great to know that our team was able to support you with a smooth check-in and check-out experience.

We truly appreciate your feedback and hope to welcome you again in the future!

Best regards,
TravelStaytion

Betygsatt 5 av 5 stjärnor

The host(s) were amazing

The host(s) were amazing. The apartment was good for 4 guys (4 bedrooms). It is close to the city center. We loved it!

18 april 2026
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Svar från TravelStaytion

Dear Mr Jukka,
Thank you very much for your wonderful review!

We’re delighted to hear that you enjoyed your stay and that the apartment suited your group well.
We would be happy to welcome you again in the future!

Best regards,
TravelStaytion

Betygsatt 5 av 5 stjärnor

À most wonderful stay

We had the most wonderful stay at the Akanthos Villa.
Our host, George, was welcoming, communicative, and kind; he made sure that we were comfortable and well taken care of. The villa itself is very beautiful and quiet, located just a 5-minute walk from the main port. A charming and spacious historical home. We will be coming back again! Thank you, George!

16 april 2026
Omdöme utan inbjudan
Logotyp för TravelStaytion

Svar från TravelStaytion

Alexandra thank you so much for your wonderful review!

We’re truly delighted to hear that you had such a lovely stay our team made you feel welcome and well taken care of. We would be absolutely happy to welcome you back again in the future!
Warm regards,
TravelStaytion

Betygsatt 5 av 5 stjärnor

3 bedroom flat was suitable for our…

3 bedroom flat was suitable for our family of 5. Close to stores and train station which made getting around a lot easier and convenient. We would love to stay there again next time we visit London. We definitely recommend.

29 mars 2026
Omdöme utan inbjudan
Logotyp för TravelStaytion

Svar från TravelStaytion

Dear Soto Family,
Thank you so much for your kind review! We’re glad the flat worked well for your family and that you enjoyed the location.

We would love to welcome you again on your next visit to London!

Best regards,
TravelStaytion

Betygsatt 5 av 5 stjärnor

Vacationing in paradise

Very nice and spacious studio apartment with a kitchenette that includes a small sink, microwave, an electric 2 burner stove and cabinetry with glassware, utensils and some pots & pans. Stacked washer & dryer, large nice bath with blow dryer and towels. Need to bring toilet paper and paper towel. No coffee machine. There is a small grocery store within Cap Cana that requires a taxi or golf cart ride. A large supermarket is located outside of Cap Cana on the way from the airport. Fantastic view, great pool and great location only 10 minutes from the Punta Cana airport. There are 3 casual restaurants within walking distance including a pizza place, a beachfront burger place and a beachfront full restaurant. Very nice beach. There are several very nice quality and dressier restaurants nearby, although do require a taxi or golf cart ride. Plenty of taxis at very reasonable cost are available. Besides the local beach, which is private, there is Juanillo Beach which is public although fantastic, clean and very safe as it is within the Cap Cana development. It does require a taxi ride. There is a great open air restaurant and clean bathrooms at Juanillo Beach. The only thing that was a slight negative was that the Host communication with us was somewhat lacking.

28 mars 2026
Omdöme utan inbjudan
Logotyp för TravelStaytion

Svar från TravelStaytion

Dear Rafa,

Thank you very much for your wonderful 5-star review and for taking the time to share such detailed feedback about your stay. We’re delighted to hear that you enjoyed the apartment, the location, and the nearby amenities.

We also appreciate your comments regarding communication, and we will certainly take this on board to improve our service.

It was a pleasure hosting you, and we hope to welcome you again in the future.

Best regards,
TravelStaytion

Betygsatt 5 av 5 stjärnor

What a great person Marco was!

What a great person Marco was!! He gave us a very clear instructions how to get to the place we booked. It’s a big house for just the 2 of us. He oriented us inside the house and we even got a welcoming gift : a bottle of wine, a bag of Madeira biscuits,2 big bottles of regular water and sparkling water and a dozen of small water bottles. The house is so clean and beautiful. The surroundings is amazing. Machico is a quiet town and it’s 20 minutes walk to the town area. We love to walk so we don’t mind the long walk. The good side is , it’s uphill and downhill. He recommended a very good restaurant which we enjoyed the seafood we ordered. Marco even drove us to the restaurant . What an amenity!! We walked by the beach after lunch and to the town area and did some shopping in a local store. We got the chance to see Funchal too. What a beautiful and stunning places !! This isa must see place

20 mars 2026
Omdöme utan inbjudan
Logotyp för TravelStaytion

Svar från TravelStaytion

Dear Cora, Thank you very much for your kind words and for taking the time to share your experience. We’re delighted to hear that you enjoyed your stay and found everything to your satisfaction.
We truly appreciate your feedback and hope to welcome you again in the future.

Best regards,
TravelStaytion

Betygsatt 5 av 5 stjärnor

We had a great time during our visit

We had a great time during our visit. The home was very clean and we really enjoyed the pool. There was a slight miscommunication on check in but it was resolved quickly. Would definitely stay here again.

10 mars 2026
Omdöme utan inbjudan
Logotyp för TravelStaytion

Svar från TravelStaytion

Dear Tammy,
We really appreciate you taking the time out to share your experience with us. We look forward to working with you again in the future!
Best Regards,
TravelStaytion

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