Ordered on line in the morning and it was despatched in the afternoon. Excellent service. I opted for overnight delivery. Fedex were the carrier who advised the parcel was on the Van at 07.30 am at... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Everything I have ordered has a full description including price. I know exactly what I'm paying for including delivery. Every order is tracked. Good quality and good service. Out of stock items notif... Se mer
Företaget har svarat
Excellent service. Had a bit of an issue with a pre-order, but this was satisfactorily resolved within 24 hours. Will happily buy from Train Trax again.
Företaget har svarat
By far the best place to buy Kato models in the UK. My order was shipped quickly and was exceptionally well-packaged. Pricing was also fairer than other retailers.
Företaget har svarat
Företagsinformation
Skrivet av företaget
Train Trax is dedicated to Kato Model Railway products to buy online. I stock all the popular Kato N gauge Unitrack, rolling stock and buildings. I carry a large range of locomotives, carriages, wagons and sets from Kato USA. I also stock a growing range of European and Japanese outline, Locomotive Multiple Units and Rolling stock, with more coming from Kato regularly. So if you are just starting your layout or you are a seasoned Unitrack modeller I endeavour to have the products you are looking for!
Kontaktuppgifter
Model Railway Magic, Unit 15 The Bull Centre, Stockton Lane , YO32 9LE, York, Storbritannien
- 01904215416
- help@traintrax.co.uk
- www.traintrax.co.uk
5,0
Utmärkt
1 tn omdömen
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Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
consistently Excellent Service
Great products at competitive prices. As always, Royal Mail delivered when they promised .
26 november 2025
Easy to use website
Easy to use website. Staff were very helpful and friendly when I collected in person. Later mail orders were also dealt with quickly and efficiently.
27 oktober 2025
Great service and partsI wanted were in…
Great service and partsI wanted were in stock in good quantities recommended shop for Kato
5 november 2025
Svar från Train Trax
Thank you for taking time to drop us a lovely review, a 5 star no less! We very much appreciate it!
Excellent Service
Excellent Service. Items are brand new, competively priced and delivered very fast. Their website will guide you for their stock levels when you place your order. I have purchased items from them on several occasions, and the service is always great.
10 november 2025
Omdöme utan inbjudan
Svar från Train Trax
Thank you for taking the time to leave us such a lovely 5 star review! We really appreciate it!
Ian &Keiren are great
Ian &Keiren are great. I am new to this and they have been very patient and helped me with anything I needed to know.
All items delivered in quick time.
4 november 2025
Svar från Train Trax
You're most welcome! We do this job because we love to get people into the hobby we ourselves love! Thank you for taking the time to leave us 5 stars, we really appreciate it!
Kind regards
Kieren
Great products high quality
4 november 2025
Svar från Train Trax
Thank you for taking the time to leave us a review, we're happy you think we're 5 star!
Ordering from train trax was very easy…
Ordering from train trax was very easy and no hassle,stuff came quickly well packaged and I will buy from them again very pleased.
3 november 2025
Svar från Train Trax
Thank you for taking the time to write a lovely review for us. it imakes us happy to make you guys happy.
Svar från Train Trax
Thank you for leaving us such a lovely review! We try our best!
N gauge for the indecisive
Restarting with n gauge and now know I need the versatility of the kato unitrack system. Easy now to change my mind and don't need to strain my eyes to make good connections. Train Trax are perfect for this. Huge range, sensible postage prices and prompt to process and deliver. Just 2 orders so far but both equally efficient and this is just the beginning.
3 november 2025
Svar från Train Trax
Thank you so much for the kind review, we love playing trains here so want you to love it too!
Another successful order!
Items arrived quickly, well packaged and everything as expected. Many thanks.
31 oktober 2025
Svar från Train Trax
Thank you for taking the time to leave us such a wonderful revies
An excellent service with one of the…
An excellent service with one of the fastest delivery times available.
Highly recommended.
30 oktober 2025
Svar från Train Trax
Thank you so much for taking the time out to leave such a nice review.
Simple shopping
Easy to pick and purchase what I needed from the website. Great communication to advise a shortfall in the order and advice on the options available. Order then delivered in a very timely manner. Great service at a good price.
29 oktober 2025
Svar från Train Trax
Hi Dean,
We're glad it went well for you, even if our stock level wasn't quite right. We always do our best to make sure you have what you need because we love trains and we know how terrible waiting is!
Could not fault this company within an…
Could not fault this company within an hour of ordering my items I had an email saying my goods were dispatched. Ordered Monday and received on the Wednesday. Also very happy with the goods I received. Excellent service.
27 oktober 2025
Svar från Train Trax
We love it when a plan comes together! Thank you for taking the time to leave us a lovely review!
More Product Information Needed
Delivery fast and efficient. But there was limited information on how to combine this item with other products needed. For example which track to use. It may be that this information exists somewhere in Kato but I cant find it. Traintrax is a specialist Kato supplier so really does need to provide access to better product information.
27 oktober 2025
Svar från Train Trax
Hi Ian, we're sorry you found our information lacking, we are slowly updating listings to be clearer from the Japanese translations. However if you ever have any queries about Kato items, please do not hesitate to email us and we will provide you with an answer as best we can! Thank you for leaving an honest review, we appreciate it as it helps us to grow.
Svar från Train Trax
Thanks for taking the time to leave us a little review, we're very happy to help any way we can! Thank you again.
Found the items I wanted at a…
Found the items I wanted at a competitive price.
Prompt delivery.
8 oktober 2025
Svar från Train Trax
Hi Mike,
Thanks for taking the time to leave us a review, we're super glad we were good enough for 5 stars!
Great products at reasonable prices
Great products at reasonable prices. There was a slight delay to my order, but Kieran kept me informed of progress, so all was well. Order was well packed when it arrived.
8 oktober 2025
Svar från Train Trax
Hi David,
Sorry about the delay, it's very frustrating when it happens, but we want you as informed as us! Thank you for taking the time to leave a lovely review.
Svar från Train Trax
Thank you for taking the time to leave us a review, we're very pleased to get 5 stars!
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