Ordered on line in the morning and it was despatched in the afternoon. Excellent service. I opted for overnight delivery. Fedex were the carrier who advised the parcel was on the Van at 07.30 am at... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Everything I have ordered has a full description including price. I know exactly what I'm paying for including delivery. Every order is tracked. Good quality and good service. Out of stock items notif... Se mer
Företaget har svarat
Excellent service. Had a bit of an issue with a pre-order, but this was satisfactorily resolved within 24 hours. Will happily buy from Train Trax again.
Företaget har svarat
By far the best place to buy Kato models in the UK. My order was shipped quickly and was exceptionally well-packaged. Pricing was also fairer than other retailers.
Företaget har svarat
Företagsinformation
Skrivet av företaget
Train Trax is dedicated to Kato Model Railway products to buy online. I stock all the popular Kato N gauge Unitrack, rolling stock and buildings. I carry a large range of locomotives, carriages, wagons and sets from Kato USA. I also stock a growing range of European and Japanese outline, Locomotive Multiple Units and Rolling stock, with more coming from Kato regularly. So if you are just starting your layout or you are a seasoned Unitrack modeller I endeavour to have the products you are looking for!
Kontaktuppgifter
Model Railway Magic, Unit 15 The Bull Centre, Stockton Lane , YO32 9LE, York, Storbritannien
- 01904215416
- help@traintrax.co.uk
- www.traintrax.co.uk
5,0
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Full service and delivery
Everything I have ordered has a full description. The order is tracked very well . Good quality and good service. Everything is packed well for delivery.
12 september 2026
Omdöme utan inbjudan
Excellent service from Train Trax as…
Excellent service from Train Trax as usual. Points arrived in good time and order.
9 september 2026
Omdöme utan inbjudan
Quick delivery
My Kato chassis was delivered very quickly and was well packed. Excellent service.
8 september 2026
Great service
Great, friendly service from committed and enthusiastic professionals
7 september 2026
Helpful and friendly service …
Helpful and friendly service at good prices, staff are always friendly and helpful
8 september 2026
New Kato track user.
I wasn't sure what track pack was needed to extend my layout.
I sent a message, answered the following day, problem solved!
8 september 2026
Exactly as described with very good…
Exactly as described with very good communication keeping me updated from day one of my pre-order with regular updates and very prompt delivery once the item arrived in the uk
4 september 2026
By far the best place to buy Kato…
By far the best place to buy Kato models in the UK. My order was shipped quickly and was exceptionally well-packaged. Pricing was also fairer than other retailers.
2 september 2026
Svar från Train Trax
Thank you for your kind review!
Good service
Excellent service. Had a bit of an issue with a pre-order, but this was satisfactorily resolved within 24 hours. Will happily buy from Train Trax again.
2 september 2026
Svar från Train Trax
Thank you for bringing this to our attention. We’re not yet sure what went wrong with our pre-order system, but we’ll be investigating it to make sure we understand what happened.
It looks like you were accidentally overcharged on this pre-order.
We’ll be refunding the overcharged amount shortly back to your original payment method.
Apologies again for the mistake and any confusion caused.
Svar från Train Trax
Thanks!
Purchase of Kato yellow my tram
I was pleased with the quality of the product and the service was of the usual high standard.
1 september 2026
Svar från Train Trax
Thank you for the review. Enjoy your tram.
Service as expected.
28 augusti 2026
Svar från Train Trax
Thanks for the 5-star review - glad everything was as expected.
Quick with the delivery and the package…
Quick with the delivery and the package was well wrapped
27 augusti 2026
Svar från Train Trax
Thanks for the 5-star review. Glad your order arrived quickly and safely packed.
Svar från Train Trax
That’s a great trio to hear - range, prices and service. Thanks very much for the 5-star review.
Kati expert at great prices
Great price , fast delivery , Kate specialist, will shop again
10 augusti 2026
Svar från Train Trax
Thanks very much. KATO is what we do best, so it’s particularly good to hear that. We look forward to your next order.
Great goods and Service
Everything I have ordered has a full description including price. I know exactly what I'm paying for including delivery. Every order is tracked. Good quality and good service. Out of stock items notified as soon as in stock. Everything is packed well for delivery. It is everything you need when buying on line.
10 augusti 2026
Svar från Train Trax
Thank you for such a detailed review. Clear information, careful packing and keeping customers updated are all things we work hard to get right, so it’s great to know that comes across.
Svar från Train Trax
Thanks for your review!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.