I can never fault Toomey MG. I always have brilliant experience. Mia is really helpful and friendly, and Krystof today was incredible. He took the time to explain that my filter and Aircon needed a... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Met at service desk, was seen by Mia Charters. Very nice person, came across as professional and had great "people skills" even had a bit of banter! Service completed quick an d trouble free, had a co... Se mer
Företaget har svarat
Great customer service by Mia took me in with welcoming smile and made me comfortable as a customer. Tea coffee bar needs refilling but thats minor, was informed possibly 2 hrs service but was done... Se mer
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I had my 2nd service today at Toomey MG, I was looked after by Mia Charters from the service dept. I was most impressed with her Customer ServIce skills and pleasant demeana, If MG know what is good f... Se mer
Företaget har svarat
Företagsinformation
- Bilhandlare
- också i
- Bilverkstad
- Bilverkstad och underhåll
- Borttagning av bucklor på bilar
- Återförsäljare av begagnade bilar
- Återförsäljare av motorfordon
Skrivet av företaget
New and used dealer garages located in Southend, Basildon, Brentwood, and Chelmsford in Essex. Contact your local Toomey Dealerships to find out our extensive range of new and used cars along with aftersales services available.
Kontaktuppgifter
West Mayne6, SS15 6RW, Basildon, Essex, Storbritannien
- 1268977468
4,9
Utmärkt
297 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 87 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Had service done today at toomeys
Had service done today at toomeys. Mia charters was who I dealt with and is love to say the customer service was great and I’ll definitely be coming back here next time
10 januari 2026
Omdöme utan inbjudan
Great recall service from MG and staff Mia/Kamil
Had a recall service today which was carried out efficiently and promptly. They also took a look at squeaky breaks for me and carried out a brake clean free of charge. Mia Charters at the service desk was very friendly and helpful and the technician Kamil explained the brake situation. Overall ver pleased with the service all round.
9 januari 2026
Omdöme utan inbjudan
Pleasant experience with a lovely…
Pleasant experience with a lovely reception, excellent job.
10 januari 2026
Omdöme utan inbjudan
Mia was an absolute STAR!
Mia was an absolute STAR!! Good and speedy service!
9 januari 2026
Omdöme utan inbjudan
Brilliant service from Mia today
Brilliant service from Mia today. Thank you MG basildon never fail to impress us.
9 januari 2026
Omdöme utan inbjudan
Service
Mia was really helpful on the day and gave good advice on the service. Thank you
8 januari 2026
Omdöme utan inbjudan
My car was in for a recall and Mia was…
My car was in for a recall and Mia was so helpful and friendly. It was in for an all day appointment and Mia rang me at lunchtime to give me an update on my car.
8 januari 2026
Omdöme utan inbjudan
No tyre nut connector
I was sold a second had car without a tyre nut connector. When I asked, I was told the nuts are not standard so Toomey will not replace.
Was told to go to a service station and ask then to cut them off.
I feel the after service is pathetic to non existent
22 december 2025
Omdöme utan inbjudan
Svar från Toomey Motor Group - Toomey MG Basildon
Dear Dave,
Thank you for taking the time to leave your feedback. We’re sorry to hear that you were disappointed with your experience.
This vehicle was supplied over a year ago, and we understand that you visited us prior to Christmas regarding the locking wheel nuts. At that time, our Parts team inspected the vehicle and advised that the locking nuts fitted are non-standard. Unfortunately, in such cases, replacement keys are not always available through the dealership. As a result, an alternative solution was explained, including removal by a service centre equipped with the appropriate tools.
We appreciate that this was not the outcome you were hoping for and regret that it has affected your perception of our aftersales service. Your feedback is important to us, and a member of our management team will be in touch with you directly to discuss this further.
Thank you again for raising your concerns.
Kind Regards
Toomey Motor Group
Paul and Mia were beyond helpful…
Paul and Mia were beyond helpful throughout my whole service experience!
Stress free and quick
Also greeted with friendly faces who go above and beyond!
5 januari 2026
Omdöme utan inbjudan
Mia Charters was professional and…
Mia Charters was professional and courtesy and kept me updated with all stages of the Cars MOT
23 december 2025
Omdöme utan inbjudan
Mia andKrzystof very helpful and…
Mia andKrzystof very helpful and professional providing a great service
23 december 2025
Omdöme utan inbjudan
Another good review for a great group…
Another good review for a great group of guys in MG service department in Basildon. Paul, Pedro and Mia always do a fantastic job and are super helpful and a pleasure to deal with when getting anything done including the recent recall I had for my second MG car. Many thanks again for all your hard work guys as I know how busy you are and hope you all have a great Christmas.
12 december 2025
Omdöme utan inbjudan
Once again I have had my service done…
Once again I have had my service done at MG basildon, Pedro serviced me and it was excellent
10 december 2025
Omdöme utan inbjudan
The service was very good
The service was very good, looked after very well by Mia charters, thanks
8 december 2025
Omdöme utan inbjudan
Pedro and Mia excellent
Pedro and Mia excellent, brilliant service friendly and helpful. Top marks
5 december 2025
Omdöme utan inbjudan
I had my service today at MG Basildon
I had my service today at MG Basildon, I was serviced by Pedro and he provided me good service as always, will be returning next year
4 december 2025
Omdöme utan inbjudan
Excellent service from Mia charters at…
Excellent service from Mia charters at mg lovely girl very helpful
2 december 2025
Omdöme utan inbjudan
I was made to feel welcome and…
I was made to feel welcome and comfortable by staff. I was offered a drink by several members of staff throughout my wait which was super quick.
The complimentary car wash was greatly appreciated also!
Thank you
2 december 2025
Omdöme utan inbjudan
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