I had my 2nd service today at Toomey MG, I was looked after by Mia Charters from the service dept. I was most impressed with her Customer ServIce skills and pleasant demeana, If MG know what is good f... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Met at service desk, was seen by Mia Charters. Very nice person, came across as professional and had great "people skills" even had a bit of banter! Service completed quick an d trouble free, had a co... Se mer
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Great customer service by Mia took me in with welcoming smile and made me comfortable as a customer. Tea coffee bar needs refilling but thats minor, was informed possibly 2 hrs service but was done... Se mer
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Extremely good experience, very efficient. Praises go to Mia who was very good on reception. Very pleased all round!
Företagsinformation
- Bilhandlare
- Bilverkstad
- Bilverkstad och underhåll
- Borttagning av bucklor på bilar
- Återförsäljare av begagnade bilar
- Återförsäljare av motorfordon
Skrivet av företaget
New and used dealer garages located in Southend, Basildon, Brentwood, and Chelmsford in Essex. Contact your local Toomey Dealerships to find out our extensive range of new and used cars along with aftersales services available.
Kontaktuppgifter
West Mayne6, SS15 6RW, Basildon, Essex, Storbritannien
- 1268977468
4,9
Utmärkt
293 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 88 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
10/10 service at MG
Had my mot done at mg today, the customer service I have received from not only the receptionist (Mia) but also the technician (Krys) was absolutely amazing. Absolute 10/10 service I would highly recommended to anyone due to the customer service I have received.
26 september 2026
Omdöme utan inbjudan
The most incredible service I have had…
The most incredible service I have had in a long time. A big thank you to Mia on reception and Krysztof in the workshop. You both really are a credit to the company. Thank you.
26 september 2026
Omdöme utan inbjudan
Very good customer service by Mia.
25 september 2026
Omdöme utan inbjudan
Extremely good experience
Extremely good experience, very efficient. Praises go to Mia who was very good on reception. Very pleased all round!
24 september 2026
Omdöme utan inbjudan
Excellent service from Mia at MG
Excellent service from Mia at MG, thank you.
24 september 2026
Omdöme utan inbjudan
Svar från Toomey Motor Group - Toomey MG Basildon
Hello Nicholas,
We're really glad to hear that Mia provided excellent service! We appreciate your kind words and will pass them along to her.
Kind regards, Toomey MG Basildon.
Thanks Mia
Thanks Mia. I had a great experience today from start of the service until the end. The car is even been cleaned. Great customer service.
Thank you again.
22 september 2026
Omdöme utan inbjudan
Svar från Toomey Motor Group - Toomey MG Basildon
Hello Gheorghe,
We're glad to hear that you had a great experience with us and appreciate the extra attention to detail in cleaning your vehicle. Thank you for taking the time to share your positive feedback!
Kind regards, Toomey MG Basildon.
Excellent Customer service
I had my 2nd service today at Toomey MG, I was looked after by Mia Charters from the service dept. I was most impressed with her Customer ServIce skills and pleasant demeana, If MG know what is good for them they should give her a chance to develope within the business.
17 september 2026
Omdöme utan inbjudan
Svar från Toomey Motor Group - Toomey MG Basildon
Hello Mr,
We're pleased to hear that you had an excellent experience at Toomey MG, and we'll be sure to pass on your kind words to Mia Charters. She's a valued member of our team and we appreciate your recognition of her exceptional customer service skills.
Kind regards, Toomey MG Basildon.
took my MG in for its first service.
took my MG in for its first service.
Mia booked me in and was very helpful with a query i had re the satnav.
i was also early and she got my car dealt with and problem all sorted
10 september 2026
Omdöme utan inbjudan
Svar från Toomey Motor Group - Toomey MG Basildon
Hello Stephen,
Thank you so much for your kind words! We're really glad to hear that Mia provided excellent service and helped resolve any issues you had with your MG's first service.
Kind regards, Toomey MG Basildon.
Excellent service from Michael and the…
Excellent service from Michael and the team.
Thank you for a great repair job.
7 september 2026
Omdöme utan inbjudan
Bought my second MG ZS from Basildon…
Bought my second MG ZS from Basildon branch. Great customer service from George. Everything was explained and picked up my new car Tuesday 1st. Always made to feel welcome whenever I take my car in for service , mot. Thank you and enjoying my new car.
1 september 2026
Omdöme utan inbjudan
Svar från Toomey Motor Group - Toomey MG Basildon
Hello Natasha,
We're so happy to hear that your experience with us has been consistently excellent, from the purchase of your second MG ZS to the great customer service from George. We're glad you're enjoying your new car and appreciate your loyalty to our Basildon branch.
Kind regards, Toomey MG Basildon.
Service counter reset
Had an issue with the service light coming on a few days after my service. Called into Toomey Basildon this morning and in no time at all Mia got the issue sorted and I was back out on the road.
Many thanks Mia
4 september 2026
Omdöme utan inbjudan
Svar från Toomey Motor Group - Toomey MG Basildon
Hello Anthony,
Thank you so much for taking the time to share your positive experience with us! We're delighted that Mia was able to quickly resolve the issue and get you back on the road.
Kind regards, Toomey MG Basildon.
Great service
Great service, quick and efficient. Ellie and Mia helped from start to finish! Thank you!
4 september 2026
Omdöme utan inbjudan
Svar från Toomey Motor Group - Toomey MG Basildon
Hello Paige,
We're truly happy to hear that our team, including Ellie and Mia, provided the great service you experienced. Your satisfaction is what drives us, and we appreciate your kind words!
Kind regards, Toomey MG Basildon.
Ellie was fantastic today while I had…
Ellie was fantastic today while I had my service done. Very well done
3 september 2026
Omdöme utan inbjudan
Svar från Toomey Motor Group - Toomey MG Basildon
Hello Gary,
We're really glad to hear that you had a great experience with our team, especially Ellie! We'll make sure to pass on your kind words so we can continue to provide excellent service like she did for you.
Kind regards, Toomey MG Basildon.
Big thank you to Mia again 2nd time…
Big thank you to Mia again 2nd time dealing with Mia very professional, you need to give this young lady a promotion!!!!!
2 september 2026
Omdöme utan inbjudan
Svar från Toomey Motor Group - Toomey MG Basildon
Hello Michael,
Thank you so much for your kind words about Mia! We're delighted that she was able to provide excellent service to you once again. Your feedback means the world to us and we'll definitely keep it in mind as we continue to strive for excellence.
Kind regards, Toomey MG Basildon.
Great customer service by Mia took me…
Great customer service by Mia took me in with welcoming smile and made me comfortable as a customer.
Tea coffee bar needs refilling but thats minor, was informed possibly 2 hrs service but was done in an hour and 15 mins.
All in all great service.
29 augusti 2026
Omdöme utan inbjudan
Svar från Toomey Motor Group - Toomey MG Basildon
Hello Usama,
Thank you so much for taking the time to share your positive experience with us! We're so happy to hear that Mia provided you with a warm welcome and made you feel comfortable. We'll make sure to keep an eye on our tea and coffee supplies, but we're glad to hear that our team was able to get you served in record time!
Kind regards, Toomey MG Basildon.
Brilliant service great staff wonderful…
Brilliant service great staff wonderful customer service. Very friendly and efficient kept me informed of times and progress on my vehicle. Many thanks very satisfied
28 augusti 2026
Omdöme utan inbjudan
Giovanni Superstar
I would like to say a huge thanks to Giovanni at MG Basildon. Earlier today my car wouldn’t start - we called AA who identified that the battery was being drained due to an initialising issue with the radio. The AA managed to charge the battery but warned me that this was likely to happen again. As we were going away for the weekend in the car I was pretty stressed by this so I quickly drove to MG Basildon and arrived 20 mins before closing time with zero expectations that anything could be done today. However Giovanni advised a software update would resolve the issue and he would do it straight away (even thought it meant going passed closing time) to give me peace of mind. I really want to say this was extremely good service and way beyond what I was expecting. Thanks so much Giovanni.
27 augusti 2026
Omdöme utan inbjudan
Service.
Met at service desk, was seen by Mia Charters. Very nice person, came across as professional and had great "people skills" even had a bit of banter! Service completed quick an d trouble free, had a complementary hot chocolate while waiting. 👍
27 augusti 2026
Omdöme utan inbjudan
Svar från Toomey Motor Group - Toomey MG Basildon
Hello CHARLESWORTH,
Thank you for taking the time to share your positive experience with us! We're truly happy to hear that Mia Charters provided excellent service and made you feel at ease with her friendly demeanor and great people skills.
Kind regards, Toomey MG Basildon.
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