I would be happy to contact your customer service but unfortunately you still won't be able to help me The times I've contact you thru tombola customer services and still I get nothing from you
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
It used to be a good site, it has gone downhill and are no longer a trusted site to play on. I recently banned myself for 5years on a racing site which I only joined to use for the major horse races,... Se mer
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Love Tombola but after the recent updates and the Introduction of Monopoly games ..the chat keeps freezing maybe up to 3 times On a game This is off putting because most off us have made frien... Se mer
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Love tombola, lots of fun games , a level playing field when buying tickets . Chat hosts absolutely lovely and made a few chat friends who play regular. Lots of free games and some fantastic jackpots... Se mer
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Företagsinformation
Skrivet av företaget
Open for Fun at tombola, where you’ll find exclusive real-money games from just 1p. With a bingo winner every 5 seconds and an arcade winner every second, your next win could be just around the corner! We design all our games with our community in mind, creating unique bingo and arcade experiences you won’t find anywhere else and always at low prices. Whether it’s classic bingo from just 2p a ticket in bingo Lite, five chances to win in bingo75 Lines, or something totally different like Reel Bingo, there’s a tombola game for everyone. And while we’re all about affordable fun, there are still plenty of chances to win big. From fixed Jackpots up to £20,000 to huge progressive Jackpots and an exciting weekly promo schedule, there’s loads of ways to win great prizes while playing safely. You even have two chances to win for FREE every day in Free For All and Super Spins with prizes up to £1,000! Join today and we’ll double your first deposit up to £50 and throw in some free spins on our slot games. Ready to bingo? Download the app and discover tombola today.
Kontaktuppgifter
Tombola House, Wylam Wharf, SR1 2JR, Sunderland, Storbritannien
- 0800 464 3411
- support@tombola.co.uk
- www.tombola.co.uk
Viktig information
3,5
Medel
13 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Has the WAY the RTP is distruibuted changed?
Has the WAY the RTP is distruibuted changed?(RETURN TO PLAYER - that is the percentage given back to players from the amount staked) I would like an answer to this, not a lazy copy and paste reply! The "after Flutter acquired Tombola" games seem to offer many more losing or very small-result spins, while placing much greater emphasis on occasional large wins and progressive jackpots. The practical effect is that medium-sized wins, which previously helped replenish your balance and allowed you to build it up, seem much less frequent. A deposit can therefore disappear very quickly unless you happen to hit one of the relatively rare larger prizes. This is what EVERYONE on the (now) dreadful arcade compalins of.
This is an important distinction because a game's RTP is not the same thing as its volatility. Two games could theoretically have a similar long-term RTP while giving completely different playing experiences. A low-volatility game can return frequent small and medium wins, whereas a high-volatility game can produce long sequences of losses followed by an occasional large payout.
That is why simply saying "Tombola has a high RTP" doesn't really address the concern. What matters to the player is also how that RTP is distributed. Since the changes made by Flutter this is EXACTLY my experience, all my friends experiences and and looking at the chat its what most peole complain of. Losing spins, one after theother, deposits not lasting, and the CHANGE in the way it paysout happening after Flutter got hold of Tombola. So, once again, Tombola DID YOU CHANGE THE WAY THE RTP WAS DISTRIBUTED, from low volatilty (a lot of small medium size wins) to high volatility (these good small and frequent medium sized wins sacrificed for VERY RARE Jackpots? Answer this please Yes or No.
17 oktober 2026
Omdöme utan inbjudan
Svar från tombola bingo
Hi and thank you for your review. I have responded to this on our tombola arcade review that was left, and would like to confirm again that nothing has changed in regard to how our RTPs work. If you would like to discuss this further our customer service are available 24/7. Thanks team tombola.
Estafa
Totalmente de acuerdo con las opiniones.
Llevaba jugando en esta página muchísimos años, era una maravilla, con sus días, como cualquier juego de azar. El 31 de diciembre cambiaron de dueños, los moderadores se fueron y les prohibieron decir nada. Todo muy misterioso, los echaron y algunos llevaban 8 años. Para colmo, en ese momento había un bote alto, unos 20k que casualmente a las 00:00 de la noche cuando hacían el cambio, salió, pero nadie pudo verlo por qué nos echaron de la sala. Desde ese momento se convirtió en una estafa, bingos a las mismas “personas” o bots constantemente, hasta 10 he contado en una hora a los mismos. Botes también repetidos. Los moderadores son unos maleducados y en chat es una auténtica censura. Las slots daban premios de todo tipo, ahora ya no dan nada, depositas 50€ y no te duran 5 min. juegas a un euro y es un milagro ver un bono, cuando sale, con suerte te da 5€ y así lo traga todo. toda la gente que llevaba años fue dándose de baja y ahora todo son nombres nuevos y raros. Antes, durante todo el día, había bingos de 150€ mínimo, ahora están todo el día con bingos de 60 por qué no hay gente jugando y ni así eres capaz de cantar nada, 60 personas en una sala, te pasas horas jugando al máximo y no te llevas un premio. Por eso dudo mucho que sean personas reales.Estoy de acuerdo con que necesitan una auditoría, ya que se llenan la boca diciendo que están regulados y son legales pero las cosas que se ven ahí dentro son de todo menos azar. No caigan en esta página, solo les van a robar el dinero. Todos sabemos lo que es el azar y esto, no lo es. Las posibilidades de ganar 10€ son nulas.
17 oktober 2026
Omdöme utan inbjudan
Svar från tombola bingo
Hi and thanks for taking the time to leave a review. If your review is for our UK site, could you please resubmit this in English and we'd be happy to respond to any points. If you would like to discuss your review further, our UK customer service is open 24/7. Thank you, team tombola.
I would be happy to contact your…
I would be happy to contact your customer service but unfortunately you still won't be able to help me
The times I've contact you thru tombola customer services and still I get nothing from you
15 oktober 2026
Omdöme utan inbjudan
Svar från tombola bingo
Thanks for taking the time to leave a review. Sorry to hear that you have not been able to resolve your issue. Our Customer Service team are here 24 hours a day if you still require assistance. Take care, team tombola
Shocking returns think they are just as…
Shocking returns think they are just as corrupt as allwyn proof that gambling commision is a waste of time app unistaled and will never play it again
13 oktober 2026
Omdöme utan inbjudan
Svar från tombola bingo
Hi there. Thanks for taking the time to leave a review. Sorry to hear you’re not enjoying our site at the moment. We do have some of the most competitive return to player rates in the industry but, as with all gambling, no win is guaranteed. Did you know you can see all your deposits, withdrawals and wins at: https://www.tombola.co.uk/my-account/transaction-history. If we can help with anything else, please do get in touch. Take care, team tombola
greediest gambling site ever you make a…
greediest gambling site ever you make a formal complaint and get your account restricted although apparently it's for safe play when I had a spending cap in place for my safety so is clearly not the correct action this is irresponsible on their part am am getting legal advice
11 oktober 2026
Omdöme utan inbjudan
Svar från tombola bingo
Hi there. Thanks for taking the time to leave your thoughts. Player safety is very important to us, and it is possible that we may contact to check in and try and find out more about your activity. If an account is selected for review, the decision to close or place a restriction on the account would be following the findings and would never be done without a good reason. Our business depends on depositing players, so we would only stop a player from doing this if it was in their best interests. If you do want to discuss the matter further or would like us to review how our CS team have handled this, please contact our team and we can take a look for you. Take care, team tombola
It used to be a good site
It used to be a good site, it has gone downhill and are no longer a trusted site to play on. I recently banned myself for 5years on a racing site which I only joined to use for the major horse races, i then found it had banned me from Tombola as they now own it! I contacted Tombola to be told there is nothing they, nor I, can do to undo this. I've been a member from when they split from the sun, and to be honest, they are no longer for the players and so im not surprised their players are dropping. I am just disappointed in the way they now treat players.
11 oktober 2026
Omdöme utan inbjudan
Svar från tombola bingo
Hello, thanks for getting in touch. We have recently updated the terms and conditions of how and when a self-exclusion is applied to your tombola account.
Following the alignment between tombola and the Flutter family, we have partnered up with the other brands to be able to better protect and support our players.
If you reside in the UK, Channel Islands, or Isle of Man, we aim to replicate Self Exclusions you hold with matching details across our family brands in the UK which include tombola, Paddy Power, Betfair, PokerStars and Sky Betting & Gaming (which includes Sky Bet, Sky Vegas, Sky Bingo, Sky Casino and Sky Poker)
If you would like to discuss your account and safeplay tools with tombola, please contact Customer Service who are available 24/7 via email, live chat and freephone. Take care, team tombola
Been playing on this site a few years…
Been playing on this site a few years now. Gone rapidly down hill this past year. I used to have a decent win now and again but no chance now. I only have a decent win after I've deposited hundreds of pounds. I used to like this site but deffo gone right off it and you only win on free games after you've deposited hundreds. It's a fix stay away!!!
2 oktober 2026
Omdöme utan inbjudan
Svar från tombola bingo
Hi there. Thanks for taking the time to leave a review. Sorry to hear you are unhappy with us just now. All of our games are tested independently and we are licensed by the UK Gambling commission to ensure the games are fair and that all players have the same fair chance of winning. The results which the Random Number Generator we use produces cannot be pre-selected, manipulated or influenced, therefore the amount staked, whether a player withdraws or the length of time they have been a member has no influence whatsoever on your chances of winning. We would be happy to discuss this with you further. If you would like to contact Customer Service who are available 24/7 via email, live chat and freephone, we will be more than happy to help. Take care, team tombola
they take your deposit and disable your account
they take your deposit on your new account and then they say "your account has been disabled" till you have to send all your i.d. stuff in and it will take up to 7 days to sort out i was on to customer service for 3 hours trying to sort it, and then in the finish they said my the things i sent was not good enough i sent my drivers licence, my bank statement, a screen shot of my account with the deposit showing honestly, it seems like a out and out scam, they said that everyone has to do that, but on the "welcoming email" said that you may have to do that, I'm with two other bingo and gambling sites and i never had to jump through hoops like this, how many pensioners looking for a game of bingo go though this and how much interest are they making while they hold your money, if they wanted to be a trustworthy business they should refuse to take your deposit till your account has been verified,it is utterly discussing !! update today is the 13th still nothing from tombola regarding my account !!
9 oktober 2026
Omdöme utan inbjudan
Svar från tombola bingo
Hi there. Thanks for taking the time to leave your thoughts. Player safety is very important to us, and it is possible that we may contact to check in and try and find out more about your activity. If an account is selected for review, the decision to close or place a restriction on the account would be following the findings and would never be done without a good reason. Our business depends on depositing players, so we would only stop a player from doing this if it was in their best interests. If you do want to discuss the matter further or would like us to review how our CS team have handled this, please contact our team and we can take a look for you. Take care, team tombola
You may aswell throw your money away
You may aswell throw your money away. Can’t win on ANY of the spins. If you get a bonus.. sometimes you win zero on the bonus and if your lucky you’ll get £1-2.50 😂 honestly the site is laughable, oh and if you even dare to bring up how bad the site is then you’ll get banned from chat. I really feel sorry for the regulars that seem to absolutely love losing all of there money in there. You can put £10 on lots more sites and have a much greater chance of winning a lot of money back, here you might as well give the money to charity it’s so bad
1 oktober 2026
Omdöme utan inbjudan
Svar från tombola bingo
Hi there. Thanks for taking the time to leave a review. Sorry to hear you’re not enjoying our site at the moment. We do have some of the most competitive return to player rates in the industry but, as with all gambling, no win is guaranteed. Did you know you can see all your deposits, withdrawals and wins at: https://www.tombola.co.uk/my-account/transaction-history. If we can help with anything else, please do get in touch. Take care, team tombola
This site is utter dogshit
This site is utter dogshit. I've been playing on here over 15 years and it's just simply dropped off a cliff. It's nothing to do with winning or losing, I've been gambling for over 40 years and have won plenty of bingo jackpots on the site, no it just doesn't feel as cosy anymore. The chat "hosts" as they're now called are the most rude, patronizing, ignorant "hosts" they've ever had. Chat bans for literally asking questions???? It's honestly now just a horrible place to play at.
8 oktober 2026
Omdöme utan inbjudan
Svar från tombola bingo
Hi there. Thanks for your review. I'm sorry to hear you're unhappy with us at the moment. Please contact our customer support team to look into this for you. We are available 24/7 via email, live chat and freephone. Take care, team tombola
Anything owned by flutter stay well…
Anything owned by flutter stay well clear all there sites are programmed
6 oktober 2026
Omdöme utan inbjudan
Svar från tombola bingo
Hi there. Thanks for taking the time to leave a review. Sorry to hear you are unhappy with us just now. All of our games are tested independently and we are licensed by the UK Gambling commission to ensure the games are fair and that all players have the same fair chance of winning. The results which the Random Number Generator we use produces cannot be pre-selected, manipulated or influenced, therefore the amount staked, whether a player withdraws or the length of time they have been a member has no influence whatsoever on your chances of winning. We would be happy to discuss this with you further. If you would like to contact Customer Service who are available 24/7 via email, live chat and freephone, we will be more than happy to help. Take care, team tombola
Very poor site
Played this site for a long time but when paddy power got involved it went down hill very fast, have now stopped using them it's there lose
2 oktober 2026
Omdöme utan inbjudan
Svar från tombola bingo
Hi there. Thanks for taking the time to leave a review. Sorry to hear you are unhappy with us just now. All of our games are tested independently and we are licensed by the UK Gambling commission to ensure the games are fair and that all players have the same fair chance of winning. The results which the Random Number Generator we use produces cannot be pre-selected, manipulated or influenced, therefore the amount staked, whether a player withdraws or the length of time they have been a member has no influence whatsoever on your chances of winning. We would be happy to discuss this with you further. If you would like to contact Customer Service who are available 24/7 via email, live chat and freephone, we will be more than happy to help. Take care, team tombola
please stay away from this site you…
please stay away from this site you will never win
3 oktober 2026
Omdöme utan inbjudan
Svar från tombola bingo
Hi there. Thanks for your review. I'm sorry to hear you're unhappy with us at the moment. As with all gambling no win is guaranteed, but we still want you to enjoy the games. If you would like to discuss your account at all, please contact Customer Service who are available 24/7 via email, live chat and freephone. Take care, team tombola
Firstly I have been reading all about…
Firstly I have been reading all about these random generators and yes they can be manipulated with a seed and if you reuse these seeds the entire sequence of random becomes repeatable and predictable so please stop using these generators or at least stop manipulating them as you deny you have no outcome that is untrue
3 oktober 2026
Omdöme utan inbjudan
Svar från tombola bingo
Hi there. Thanks for taking the time to leave a review. Sorry to hear you are unhappy with us just now. All of our games are tested independently and we are licensed by the UK Gambling commission to ensure the games are fair and that all players have the same fair chance of winning. The results which the Random Number Generator we use produces cannot be pre-selected, manipulated or influenced, therefore the amount staked, whether a player withdraws or the length of time they have been a member has no influence whatsoever on your chances of winning. We would be happy to discuss this with you further. If you would like to contact Customer Service who are available 24/7 via email, live chat and freephone, we will be more than happy to help. Take care, team tombola
This site is a complete joke of a site…
This site is a complete joke of a site stay well away my mum has deleted it and 3 other people I no have also restricted them self's from the site completely I promise you now you will regret signing up to this site if you do you will not win anything on here I was 980 pound down on here and all you get is 4p wins 12p wins and the odd 1pound 20 win the bonus when you get them give you a he'll of a lot less when you get them and i mean like 2pound 60 bonus after sending well over half your deposit my mum was 1900 pound down she only ever took 115 pound of all that it is unbelievable and a complete scam I play other sites and I no what the hole thing is you can put 600 pound on a site and you can get half back that's how most sites work always have to be down before you can win but on this site they do not do that thay just carry on taking with out anything back stay away and think to you self why I've come here to write the review because if it was a decent site I wouldn't of even thought to come here its terrible
2 oktober 2026
Omdöme utan inbjudan
Svar från tombola bingo
Hi there. Thanks for taking the time to leave a review. Sorry to hear you are unhappy with us just now. All of our games are tested independently and we are licensed by the UK Gambling commission to ensure the games are fair and that all players have the same fair chance of winning. The results which the Random Number Generator we use produces cannot be pre-selected, manipulated or influenced, therefore the amount staked, whether a player withdraws or the length of time they have been a member has no influence whatsoever on your chances of winning. We would be happy to discuss this with you further. If you would like to contact Customer Service who are available 24/7 via email, live chat and freephone, we will be more than happy to help. Take care, team tombola
Very bad customer service
Very bad customer service. When setting up a new account they take your deposit but then lock your account, requiring verification that can take up to 21 days.
Very frustrating customer service.
Avoid
26 september 2026
Omdöme utan inbjudan
Svar från tombola bingo
Hi there. Thanks for taking the time to leave your thoughts. Player safety is very important to us, and it is possible that we may contact to check in and try and find out more about your activity. If an account is selected for review, the decision to close or place a restriction on the account would be following the findings and would never be done without a good reason. Our business depends on depositing players, so we would only stop a player from doing this if it was in their best interests. If you do want to discuss the matter further or would like us to review how our CS team have handled this, please contact our team and we can take a look for you. Take care, team tombola
Would leave no stars just put £40 on…
Would leave no stars just put £20on their new slots vegas and in return it paid up 80p keep your money don’t play this site gone really down hill since it got taken over . It used to be a very fair site now not worth the time of day !
26 september 2026
Omdöme utan inbjudan
Svar från tombola bingo
Hi there. Thanks for your review. I'm sorry to hear you're unhappy with us at the moment. As with all gambling no win is guaranteed, but we still want you to enjoy the games. If you would like to discuss your account at all, please contact Customer Service who are available 24/7 via email, live chat and freephone. Take care, team tombola
Stay far away
Wish i did not have to leave a star would give 0 you would think they would let you win now and then but no just take,take,take they have bonuses on the slots you but in £££s over £10 you get on a bones think you will get some money back and get 12p totaly shocking please do not waste your money on this site total con the people that win big seem to be the same all the time not a good sign STAY AWAY
24 september 2026
Omdöme utan inbjudan
Svar från tombola bingo
Hi there. Thanks for taking the time to leave a review. Sorry to hear you are unhappy with us just now. All of our games are tested independently and we are licensed by the UK Gambling commission to ensure the games are fair and that all players have the same fair chance of winning. The results which the Random Number Generator we use produces cannot be pre-selected, manipulated or influenced, therefore the amount staked, whether a player withdraws or the length of time they have been a member has no influence whatsoever on your chances of winning. We would be happy to discuss this with you further. If you would like to contact Customer Service who are available 24/7 via email, live chat and freephone, we will be more than happy to help. Take care, team tombola
The worst site out of them all
The worst site out of them all hands down, mostly dead spins but if you do get line it's like 16p, bonuses are scarce and even if you do get one they are the most pathetic payouts you will ever see in any site, I managed 2 bonuses and got 34p and £1.36, absolutely pathetic, if you want to lose money then this is the site for you, easily the biggest greedy scammer company I have ever played on, they need investigating, account closed, will never be back
25 september 2026
Omdöme utan inbjudan
Svar från tombola bingo
Hi there. Thanks for taking the time to leave a review. Sorry to hear you’re not enjoying our site at the moment. We do have some of the most competitive return to player rates in the industry but, as with all gambling, no win is guaranteed. Did you know you can see all your deposits, withdrawals and wins at: https://www.tombola.co.uk/my-account/transaction-history. If we can help with anything else, please do get in touch. Take care, team tombola
Awful site
Awful site, used to be great but since flutter took over absolutely disgusting, the chat moderators are an absolute disgrace they used to be great but now you get a chat ban for disagreeing with them, they think they have the power of the mute button, used to love Tombola never going back 8 chat bans off same cm in 18 months never had one in previous years minigems can’t say anymore cause of legal reasons.victimising see you in co
23 september 2026
Omdöme utan inbjudan
Svar från tombola bingo
Hi there. Thanks for your review. I'm sorry to hear you're unhappy with us at the moment. Please contact our customer support team to look into this for you. We are available 24/7 via email, live chat and freephone. Take care, team tombola
Detta är Trustpilot
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